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Williams’ Ten Rules in performance assessment
  • Andrew G. Lee, M.D.
  • Professor of Ophthalmology, Neurology, and Neurosurgery
  • The H. Stanley Thompson Neuro-ophthalmology Clinic
  • The University of Iowa Hospitals and Clinics
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Williams’ Ten Commandments
  • The 10 commandments of performance appraisal provide a foundation for the surgical training process
  • R.G. Williams, PhD
  • Department of Surgery Southern Illinois University School of Medicine
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Williams’ Ten
  • Time: valuable & limited
  • Test knowledge application not facts
  • Beware situation & case specificity
  • Define blueprint & align with testing
  • Multiple tools, multiple times, multiple observers


  • 6. Teach & Assess at same time
  • 7. Test score meaning > #
  • 8. Give credit when due
  • 9. Give feedback (formative & summative)
  • 10. Share information with learner
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Assessment time is a limited 
and precious commodity
  • Don't test unless prepared to act on results
  • Sample systematically & broadly
  • Use most time-efficient assessment (but reliable & valid) method
  • Assess only important competencies
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Don’t bite off more than you can chew!
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2. Test application of knowledge & skills rather than simple facts
  • Test ability to use knowledge
  • Test “knowledge only” as proxy to determine if fund of knowledge is limiting step
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3.  Human performance is highly situation & case specific
  • Test for tasks & situations systematically
  • Good performance in one situation ≠ good in all situations (halo effect)
  • Even if competencies seem closely related
  • Pilots licensed to fly 727s or 747s, not given unlimited pilots' licenses
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4. Define assessments clearly, explicitly, ahead of time
  • Use clearly articulated blueprint & behavioral objectives as guideline for test development
  • Make sure tests accurately mirror blueprint
  • Align testing activities with objectives requires commitment & discipline
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5. Use variety of assessment methods (multiple)
  • No 1 assessment measures all objectives (multiple assessments)
  • No 1 score predicts performance (multiple tools)
  • Pick right assessment tool for job (validity)
  • Avoid tendency to test qualities that are easily measured
  • Different appraisers focus on different aspects of performance (multiple observers = 360 degree)
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6. Make every assessment a learning experience
  • Give maximum feedback for each assessment
  • Teach & Assess simultaneously
  • Use rich multi-dimensional profile of performance, as opposed to a single grade (summative)
  • Use assessment events to achieve instructional ends
  • Use an imprecise (over no) measure of a competence if the competence being measured is highly important
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7. Test meaning > # value
  • Look beyond what they do & learn why they do it
  • Behavior interpreted/understood (give meaning)
    • Compare scores of other examinees (cohort, peer benchmarked, norm referenced)
    • Pre-define levels of performance (criterion based, behavior anchors, scoring rubric)
    • Improving score on same task over time
  • Persons with similar scores have fared in practice (“as good as Resident x”)
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8. Recognize & give credit for unanticipated learning outcomes
  • Overly structured assessment plans can result in failure to recognize creativity & unusual achievements of learners (i.e., be flexible)
  • Give credit for what has been learned
  • Recognize achievement of learning outcomes
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9. Provide high quality feedback
  • Give feedback that is situation specific, descriptive, & constructive (formative vs. summative feedback)
    • What did the learner do?
    • In what context?
    • Why was their performance desirable or undesirable?
    • How could the situation be handled more effectively (improved)?
    • Document improvement over time
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10. Share all statements of appraisal with the learner
  • Sharing => appraisals: fair, descriptive, & constructive
  • Promotes self reflection & continuous learning
  • Makes learner main beneficiary of your appraisal
  • Portfolio documentation
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Williams Ten Commandments
  • Time: valuable & limited
  • Test knowledge application not facts
  • Beware situation & case specificity (halo effect)
  • Define blueprint & align with testing
  • Multiple tools, multiple times, multiple observers


  • 6. Teach & Assess at same time
  • 7. Test score meaning > #
  • 8. Give credit when due
  • 9. Give feedback (formative & summative)
  • 10. Share information with learner
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Thanks for your attention