Long-term care and rehabilitation services in Keller, TX.Heritage House of Keller is a top-notch 120-bed skilled nursing and comprehensive care facility serving the health care needs of Keller, Texas. Located at 1150 Whitley Road in Keller, Texas, We offer 24-hour comprehensive inpatient care to their residents. Services include exceptional long-term care and short-term rehabilitation for individuals coming from an acute-care setting, hospice and more. Our highly-trained team of nurses and physical, occupational, and speech therapists carefully tailor unique recovery programs for each resident.
Heritage House of Keller
Review by Sicking
I am diabetic and ESRD. I told them over and over and over what I can not eat and they continue to provide me with the wrong food!
Review by Patricia
Staff messed up phone! Very upset about this! Not sure about food. Don't feel safe about employees messing with my phone! Has not had a good experience thus far!
Review by Gene
I'm very happy here!
Review by Grace
Food has improved! I love everyone here! I don't have a bad thing to say!
Review by Ruth
Food is always cold.
Review by Karr
Has G. tube so food is no issue.
Review by Angie
Coffee at breakfast has no creamer, no sugar.
Food is bland, not hot, food sits in hallways and gets cold. I am very unhappy with weekend staff. No coffee, no ice on weekends. the staff acts like they are on vacation. No boos here and they only half way do their job.
Review by Kristi
Doesn't like wheelchair. Doesn't like surgeon? Says she needs a pain management doctor! Need to see a doctor ASAP. Having pain at an 8.5 level!
Review by Cunningham
Eddie is a great nurse!
Review by Dong
Mr. Sampson was very nice to me and my wife.
Food is cold sometimes, not enough food for me. Only get 1 scoop.
Review by Sarah
Review by Thomas
It's my 2nd time here and I'm happy with everything!
Review by Mary
Need a way to get home already recommended people to this facility.
Review by Maria
Am I still on my depression meds?
(I relayed message to nurse.)
Review by Thomas
How long with I be here only get 15 minutes of therapy. Food is cold by time it gets here.
Review by Rudolph
Review by Brenda
This place is not for me!
Smoke breaks aren't on time.
Review by Kathleen
Weekends are horrible. Late with meds and food!
All I eat is grilled cheese sandwich or cherries cause the food is really bad.
Review by Minnie
Sometimes they cheat me out of 1 cigarette at smoke break! The place is ok except for smoke breaks, cheating cigarette and being late with smoke breaks.
Review by Maritam
Social Worker. I had to call her! Also , I had to get other facilities involved. Never got my home health. I had to do everything. Completely disorganized. Don't know my doctor never came in one time. Did not get meds on time.
Review by Max
Wait 45 minutes for call light to be answered. A couple of CNA's are very ugly and lazy, will not help re-position me in bed! Some CNA's are good. Feel safe except when I need a CNA or nurse.
Review by Aruss
1 One of the therapists was rough with me.
2 Feel like I'm being ignored.
3 Have to wait almost an hour for call lite to be answered.
4 Takes too long to get a nurse or aid in here when I use my call lite.
Review by Raymond
CKN sandwich was dry, forget salad dressing. No condiments on sandwich.
Review by Janice
Everyone is very friendly.
Review by Mary
Review by Rachael
Review by Jerry
Food is late. Took a long time to get water cleaned up when I spilled water.
Review by Gracie
Nurse gave her something that burnt her tongue and throat.
Review by Elvira
Staff is very nice. When she gets comfortable with staff we change staff. She is happy here!
Review by Sue
Cant attend activities.
Review by Darrell
Review by Salo
Review by Betty
Review by Johnson
Review by Jan
Doesn’t feel she getting the therapy she needs for her leap.
Review by Debra
Therapy is to short for my needs would like more deep clearing of room. Need more staff. Would like larger van to transport more people for activities.
Review by Wanda
Review by Evelyn
Dislike nighttime staff.
Review by Judy
Review by Lila
Review by Bowden
Review by Helen
Review by Bonnie
Review by Juanita
I like the administrator he always asking me how I doing.
Review by Peggy
Review by Virginia
I don’t remember the social worker.
Review by Anonymous
Don’t like the cleaning my door name is no spell right.