Advanced Healthcare Solutions, Company Profile

 
4.3 (1578)
2632   0

User reviews

1578 results - showing 1 - 50  
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Ordering 
 
Overall rating 
 
4.9
How satisfied were you with the admission process? 
 
4.0
"..." are you with the nurse aides & care they provide? 
 
5.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
5.0
"..." are you with the therapy department? 
 
5.0
"..." are you with how quickly the social worker responds? 
 
5.0
"..." are you with the availability of the Administrator? 
 
5.0
"..." are you with the food in the facility? 
 
5.0
"..." are you with the cleanliness of the facility? 
 
5.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A

Review by Ellen, for Balch Springs Nursing Home

Was this review helpful to you? 
(Updated: January 17, 2017)
Overall rating 
 
5.0
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
5.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
5.0
"..." are you with the therapy department? 
 
5.0
"..." are you with how quickly the social worker responds? 
 
5.0
"..." are you with the availability of the Administrator? 
 
5.0
"..." are you with the food in the facility? 
 
5.0
"..." are you with the cleanliness of the facility? 
 
5.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A

Review by Annette, for Balch Springs Nursing Home

Was this review helpful to you? 
Overall rating 
 
4.7
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
5.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
4.0
"..." are you with the activities available for residents? 
 
3.0
"..." are you with the therapy department? 
 
5.0
"..." are you with how quickly the social worker responds? 
 
5.0
"..." are you with the availability of the Administrator? 
 
N/A
"..." are you with the food in the facility? 
 
5.0
"..." are you with the cleanliness of the facility? 
 
5.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A

Review by Liddie, for Balch Springs Nursing Home

Likes to sing!!

Was this review helpful to you? 
Overall rating 
 
5.0
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
5.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
5.0
"..." are you with the therapy department? 
 
5.0
"..." are you with how quickly the social worker responds? 
 
5.0
"..." are you with the availability of the Administrator? 
 
5.0
"..." are you with the food in the facility? 
 
5.0
"..." are you with the cleanliness of the facility? 
 
5.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A

Review by J. Seancy, for Balch Springs Nursing Home

Was this review helpful to you? 
Overall rating 
 
3.9
How satisfied were you with the admission process? 
 
2.0
"..." are you with the nurse aides & care they provide? 
 
5.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
2.0
"..." are you with the activities available for residents? 
 
4.0
"..." are you with the therapy department? 
 
5.0
"..." are you with how quickly the social worker responds? 
 
5.0
"..." are you with the availability of the Administrator? 
 
N/A
"..." are you with the food in the facility? 
 
1.0
"..." are you with the cleanliness of the facility? 
 
5.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A

Review by Margaret, for Balch Springs Nursing Home

Was this review helpful to you? 
Overall rating 
 
5.0
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
5.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
N/A
"..." are you with the therapy department? 
 
5.0
"..." are you with how quickly the social worker responds? 
 
N/A
"..." are you with the availability of the Administrator? 
 
N/A
"..." are you with the food in the facility? 
 
5.0
"..." are you with the cleanliness of the facility? 
 
5.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A

Review by Gene, for Heritage House of Keller

I'm very happy here!

Was this review helpful to you? 
Overall rating 
 
4.9
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
5.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
5.0
"..." are you with the therapy department? 
 
5.0
"..." are you with how quickly the social worker responds? 
 
5.0
"..." are you with the availability of the Administrator? 
 
5.0
"..." are you with the food in the facility? 
 
4.0
"..." are you with the cleanliness of the facility? 
 
5.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A

Review by Grace, for Heritage House of Keller

Food has improved! I love everyone here! I don't have a bad thing to say!

Was this review helpful to you? 
Overall rating 
 
5.0
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
5.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
N/A
"..." are you with the therapy department? 
 
5.0
"..." are you with how quickly the social worker responds? 
 
5.0
"..." are you with the availability of the Administrator? 
 
5.0
"..." are you with the food in the facility? 
 
N/A
"..." are you with the cleanliness of the facility? 
 
5.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A

Review by Karr, for Heritage House of Keller

Has G. tube so food is no issue.

Was this review helpful to you? 
Overall rating 
 
4.8
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
5.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
N/A
"..." are you with the therapy department? 
 
5.0
"..." are you with how quickly the social worker responds? 
 
N/A
"..." are you with the availability of the Administrator? 
 
5.0
"..." are you with the food in the facility? 
 
3.0
"..." are you with the cleanliness of the facility? 
 
5.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A

Review by Angie, for Heritage House of Keller

Coffee at breakfast has no creamer, no sugar.
Food is bland, not hot, food sits in hallways and gets cold. I am very unhappy with weekend staff. No coffee, no ice on weekends. the staff acts like they are on vacation. No boos here and they only half way do their job.

Was this review helpful to you? 
Overall rating 
 
5.0
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
5.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
5.0
"..." are you with the therapy department? 
 
5.0
"..." are you with how quickly the social worker responds? 
 
N/A
"..." are you with the availability of the Administrator? 
 
5.0
"..." are you with the food in the facility? 
 
5.0
"..." are you with the cleanliness of the facility? 
 
5.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A

Review by Cunningham, for Heritage House of Keller

Eddie is a great nurse!

Was this review helpful to you? 
Overall rating 
 
4.6
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
5.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
3.0
"..." are you with the therapy department? 
 
5.0
"..." are you with how quickly the social worker responds? 
 
5.0
"..." are you with the availability of the Administrator? 
 
5.0
"..." are you with the food in the facility? 
 
3.0
"..." are you with the cleanliness of the facility? 
 
5.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A

Review by Dong, for Heritage House of Keller

Mr. Sampson was very nice to me and my wife.
Food is cold sometimes, not enough food for me. Only get 1 scoop.

Was this review helpful to you? 
Overall rating 
 
5.0
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
5.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
5.0
"..." are you with the therapy department? 
 
N/A
"..." are you with how quickly the social worker responds? 
 
5.0
"..." are you with the availability of the Administrator? 
 
5.0
"..." are you with the food in the facility? 
 
5.0
"..." are you with the cleanliness of the facility? 
 
5.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A

Review by Sarah, for Heritage House of Keller

Was this review helpful to you? 
Overall rating 
 
5.0
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
5.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
5.0
"..." are you with the therapy department? 
 
N/A
"..." are you with how quickly the social worker responds? 
 
5.0
"..." are you with the availability of the Administrator? 
 
5.0
"..." are you with the food in the facility? 
 
5.0
"..." are you with the cleanliness of the facility? 
 
5.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A

Review by Anonymous, for Balch Springs Nursing Home

Was this review helpful to you? 
Overall rating 
 
5.0
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
5.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
5.0
"..." are you with the therapy department? 
 
5.0
"..." are you with how quickly the social worker responds? 
 
5.0
"..." are you with the availability of the Administrator? 
 
5.0
"..." are you with the food in the facility? 
 
5.0
"..." are you with the cleanliness of the facility? 
 
5.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A

Review by Jonathan, for Balch Springs Nursing Home

I am very pleased with your service, and happy to be here.

Was this review helpful to you? 
Overall rating 
 
4.5
How satisfied were you with the admission process? 
 
4.0
"..." are you with the nurse aides & care they provide? 
 
5.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
3.0
"..." are you with the activities available for residents? 
 
N/A
"..." are you with the therapy department? 
 
5.0
"..." are you with how quickly the social worker responds? 
 
4.0
"..." are you with the availability of the Administrator? 
 
5.0
"..." are you with the food in the facility? 
 
4.0
"..." are you with the cleanliness of the facility? 
 
5.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A

Review by Margaret, for Balch Springs Nursing Home

Was this review helpful to you? 
Overall rating 
 
4.0
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
5.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
N/A
"..." are you with the therapy department? 
 
N/A
"..." are you with how quickly the social worker responds? 
 
N/A
"..." are you with the availability of the Administrator? 
 
4.0
"..." are you with the food in the facility? 
 
N/A
"..." are you with the cleanliness of the facility? 
 
3.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
1.0
How satisfied are you with quality of care the doctors provide? 
 
N/A

Review by Riham, for Balch Springs Nursing Home

Was this review helpful to you? 
Overall rating 
 
4.9
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
5.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
5.0
"..." are you with the therapy department? 
 
5.0
"..." are you with how quickly the social worker responds? 
 
5.0
"..." are you with the availability of the Administrator? 
 
5.0
"..." are you with the food in the facility? 
 
4.0
"..." are you with the cleanliness of the facility? 
 
5.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A

Review by Thomas, for Heritage House of Keller

It's my 2nd time here and I'm happy with everything!

Was this review helpful to you? 
Overall rating 
 
4.9
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
5.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
N/A
"..." are you with the therapy department? 
 
5.0
"..." are you with how quickly the social worker responds? 
 
5.0
"..." are you with the availability of the Administrator? 
 
5.0
"..." are you with the food in the facility? 
 
4.0
"..." are you with the cleanliness of the facility? 
 
5.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A

Review by Maria, for Heritage House of Keller

So depressed!
Am I still on my depression meds?
(I relayed message to nurse.)

Was this review helpful to you? 
Overall rating 
 
4.8
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
5.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
4.0
"..." are you with the therapy department? 
 
N/A
"..." are you with how quickly the social worker responds? 
 
4.0
"..." are you with the availability of the Administrator? 
 
5.0
"..." are you with the food in the facility? 
 
N/A
"..." are you with the cleanliness of the facility? 
 
5.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A

Review by Rudolph, for Heritage House of Keller

Was this review helpful to you? 
Overall rating 
 
4.5
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
5.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
3.0
"..." are you with the therapy department? 
 
N/A
"..." are you with how quickly the social worker responds? 
 
N/A
"..." are you with the availability of the Administrator? 
 
N/A
"..." are you with the food in the facility? 
 
3.0
"..." are you with the cleanliness of the facility? 
 
5.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A

Review by Brenda, for Heritage House of Keller

This place is not for me!
Smoke breaks aren't on time.

Was this review helpful to you? 
Overall rating 
 
4.7
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
5.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
N/A
"..." are you with the therapy department? 
 
5.0
"..." are you with how quickly the social worker responds? 
 
4.0
"..." are you with the availability of the Administrator? 
 
N/A
"..." are you with the food in the facility? 
 
3.0
"..." are you with the cleanliness of the facility? 
 
5.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A

Review by Raymond, for Heritage House of Keller

CKN sandwich was dry, forget salad dressing. No condiments on sandwich.

Was this review helpful to you? 
Overall rating 
 
4.9
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
5.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
5.0
"..." are you with the therapy department? 
 
N/A
"..." are you with how quickly the social worker responds? 
 
N/A
"..." are you with the availability of the Administrator? 
 
5.0
"..." are you with the food in the facility? 
 
5.0
"..." are you with the cleanliness of the facility? 
 
4.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A

Review by Janice, for Heritage House of Keller

Everyone is very friendly.

Was this review helpful to you? 
Overall rating 
 
5.0
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
5.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
N/A
"..." are you with the therapy department? 
 
N/A
"..." are you with how quickly the social worker responds? 
 
N/A
"..." are you with the availability of the Administrator? 
 
N/A
"..." are you with the food in the facility? 
 
5.0
"..." are you with the cleanliness of the facility? 
 
5.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A

Review by Mary, for Heritage House of Keller

Was this review helpful to you? 
Overall rating 
 
4.4
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
5.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
N/A
"..." are you with the therapy department? 
 
4.0
"..." are you with how quickly the social worker responds? 
 
5.0
"..." are you with the availability of the Administrator? 
 
5.0
"..." are you with the food in the facility? 
 
3.0
"..." are you with the cleanliness of the facility? 
 
2.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A

Review by Rachael, for Heritage House of Keller

Was this review helpful to you? 
Overall rating 
 
4.9
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
5.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
5.0
"..." are you with the therapy department? 
 
5.0
"..." are you with how quickly the social worker responds? 
 
N/A
"..." are you with the availability of the Administrator? 
 
N/A
"..." are you with the food in the facility? 
 
4.0
"..." are you with the cleanliness of the facility? 
 
5.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A

Review by Jerry, for Heritage House of Keller

Food is late. Took a long time to get water cleaned up when I spilled water.

Was this review helpful to you? 
Overall rating 
 
4.1
How satisfied were you with the admission process? 
 
4.0
"..." are you with the nurse aides & care they provide? 
 
5.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
1.0
"..." are you with the activities available for residents? 
 
5.0
"..." are you with the therapy department? 
 
5.0
"..." are you with how quickly the social worker responds? 
 
4.0
"..." are you with the availability of the Administrator? 
 
5.0
"..." are you with the food in the facility? 
 
1.0
"..." are you with the cleanliness of the facility? 
 
5.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A

Review by Gracie, for Heritage House of Keller

Nurse gave her something that burnt her tounge and throat.

Was this review helpful to you? 
Overall rating 
 
4.8
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
5.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
5.0
"..." are you with the therapy department? 
 
N/A
"..." are you with how quickly the social worker responds? 
 
5.0
"..." are you with the availability of the Administrator? 
 
5.0
"..." are you with the food in the facility? 
 
4.0
"..." are you with the cleanliness of the facility? 
 
4.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A

Review by Elvira, for Heritage House of Keller

Staff is very nice. When she gets comfortable with staff we change staff. She is happy here!

Was this review helpful to you? 
Overall rating 
 
4.4
How satisfied were you with the admission process? 
 
3.0
"..." are you with the nurse aides & care they provide? 
 
5.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
N/A
"..." are you with the therapy department? 
 
5.0
"..." are you with how quickly the social worker responds? 
 
4.0
"..." are you with the availability of the Administrator? 
 
4.0
"..." are you with the food in the facility? 
 
3.0
"..." are you with the cleanliness of the facility? 
 
5.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A

Review by Sue, for Heritage House of Keller

Cant attend activities.

Was this review helpful to you? 
Overall rating 
 
4.9
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
5.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
5.0
"..." are you with the therapy department? 
 
5.0
"..." are you with how quickly the social worker responds? 
 
5.0
"..." are you with the availability of the Administrator? 
 
5.0
"..." are you with the food in the facility? 
 
4.0
"..." are you with the cleanliness of the facility? 
 
5.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A

Review by Darrell, for Heritage House of Keller

Was this review helpful to you? 
Overall rating 
 
4.6
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
5.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
5.0
"..." are you with the therapy department? 
 
5.0
"..." are you with how quickly the social worker responds? 
 
5.0
"..." are you with the availability of the Administrator? 
 
4.0
"..." are you with the food in the facility? 
 
2.0
"..." are you with the cleanliness of the facility? 
 
4.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A

Review by Betty, for Heritage House of Keller

Was this review helpful to you? 
Overall rating 
 
4.4
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
5.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
4.0
"..." are you with the therapy department? 
 
3.0
"..." are you with how quickly the social worker responds? 
 
5.0
"..." are you with the availability of the Administrator? 
 
5.0
"..." are you with the food in the facility? 
 
3.0
"..." are you with the cleanliness of the facility? 
 
3.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A

Review by Jan, for Heritage House of Keller

Doesn’t feel she getting the therapy she needs for her leap.

Was this review helpful to you? 
Overall rating 
 
4.6
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
5.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
3.0
"..." are you with the therapy department? 
 
5.0
"..." are you with how quickly the social worker responds? 
 
5.0
"..." are you with the availability of the Administrator? 
 
5.0
"..." are you with the food in the facility? 
 
3.0
"..." are you with the cleanliness of the facility? 
 
4.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A

Review by Debra, for Heritage House of Keller

Therapy is to short for my needs would like more deep clearing of room. Need more staff. Would like larger van to transport more people for activities.

Was this review helpful to you? 
Overall rating 
 
4.2
How satisfied were you with the admission process? 
 
4.0
"..." are you with the nurse aides & care they provide? 
 
5.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
4.0
"..." are you with the therapy department? 
 
5.0
"..." are you with how quickly the social worker responds? 
 
5.0
"..." are you with the availability of the Administrator? 
 
4.0
"..." are you with the food in the facility? 
 
2.0
"..." are you with the cleanliness of the facility? 
 
2.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A

Review by Wanda, for Heritage House of Keller

Was this review helpful to you? 
Overall rating 
 
4.4
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
5.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
4.0
"..." are you with the activities available for residents? 
 
5.0
"..." are you with the therapy department? 
 
5.0
"..." are you with how quickly the social worker responds? 
 
3.0
"..." are you with the availability of the Administrator? 
 
N/A
"..." are you with the food in the facility? 
 
5.0
"..." are you with the cleanliness of the facility? 
 
2.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A

Review by Bowden, for Heritage House of Keller

Was this review helpful to you? 
Overall rating 
 
5.0
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
5.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
5.0
"..." are you with the therapy department? 
 
N/A
"..." are you with how quickly the social worker responds? 
 
5.0
"..." are you with the availability of the Administrator? 
 
5.0
"..." are you with the food in the facility? 
 
5.0
"..." are you with the cleanliness of the facility? 
 
5.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A

Review by Juanita, for Heritage House of Keller

I like the administrator he always asking me how I doing.

Was this review helpful to you? 
Overall rating 
 
4.7
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
5.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
5.0
"..." are you with the therapy department? 
 
5.0
"..." are you with how quickly the social worker responds? 
 
5.0
"..." are you with the availability of the Administrator? 
 
5.0
"..." are you with the food in the facility? 
 
5.0
"..." are you with the cleanliness of the facility? 
 
2.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A

Review by Anonymous, for Heritage House of Keller

Don’t like the cleaning my door same is no spell right.

Was this review helpful to you? 
Overall rating 
 
4.8
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
5.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
5.0
"..." are you with the therapy department? 
 
5.0
"..." are you with how quickly the social worker responds? 
 
5.0
"..." are you with the availability of the Administrator? 
 
5.0
"..." are you with the food in the facility? 
 
4.0
"..." are you with the cleanliness of the facility? 
 
4.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A

Review by Grace, for Heritage House of Keller

Was this review helpful to you? 
Overall rating 
 
4.9
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
5.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
5.0
"..." are you with the therapy department? 
 
5.0
"..." are you with how quickly the social worker responds? 
 
5.0
"..." are you with the availability of the Administrator? 
 
5.0
"..." are you with the food in the facility? 
 
4.0
"..." are you with the cleanliness of the facility? 
 
5.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A

Review by Herbert, for Heritage House of Keller

Was this review helpful to you? 
Overall rating 
 
4.9
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
5.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
5.0
"..." are you with the therapy department? 
 
5.0
"..." are you with how quickly the social worker responds? 
 
5.0
"..." are you with the availability of the Administrator? 
 
5.0
"..." are you with the food in the facility? 
 
4.0
"..." are you with the cleanliness of the facility? 
 
5.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A

Review by Bonner, for Heritage House of Keller

Was this review helpful to you? 
Overall rating 
 
5.0
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
5.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
5.0
"..." are you with the therapy department? 
 
5.0
"..." are you with how quickly the social worker responds? 
 
5.0
"..." are you with the availability of the Administrator? 
 
5.0
"..." are you with the food in the facility? 
 
5.0
"..." are you with the cleanliness of the facility? 
 
5.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A

Review by Curtis, for Heritage House of Keller

Was this review helpful to you? 
Overall rating 
 
4.6
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
5.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
4.0
"..." are you with the therapy department? 
 
5.0
"..." are you with how quickly the social worker responds? 
 
4.0
"..." are you with the availability of the Administrator? 
 
5.0
"..." are you with the food in the facility? 
 
3.0
"..." are you with the cleanliness of the facility? 
 
5.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A

Review by Lendorah, for Heritage House of Keller

Food terrible sometimes.

Was this review helpful to you? 
Overall rating 
 
4.9
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
5.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
4.0
"..." are you with the therapy department? 
 
N/A
"..." are you with how quickly the social worker responds? 
 
N/A
"..." are you with the availability of the Administrator? 
 
N/A
"..." are you with the food in the facility? 
 
5.0
"..." are you with the cleanliness of the facility? 
 
5.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A

Review by Maishall, for Heritage House of Keller

Was this review helpful to you? 
Overall rating 
 
5.0
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
5.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
5.0
"..." are you with the therapy department? 
 
5.0
"..." are you with how quickly the social worker responds? 
 
5.0
"..." are you with the availability of the Administrator? 
 
5.0
"..." are you with the food in the facility? 
 
5.0
"..." are you with the cleanliness of the facility? 
 
5.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A

Review by Johnnie, for Balch Springs Nursing Home

Was this review helpful to you? 
Overall rating 
 
4.9
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
5.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
5.0
"..." are you with the therapy department? 
 
5.0
"..." are you with how quickly the social worker responds? 
 
4.0
"..." are you with the availability of the Administrator? 
 
5.0
"..." are you with the food in the facility? 
 
5.0
"..." are you with the cleanliness of the facility? 
 
5.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A

Review by Rosa, for Balch Springs Nursing Home

Was this review helpful to you? 
Overall rating 
 
4.6
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
5.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
3.0
"..." are you with the activities available for residents? 
 
5.0
"..." are you with the therapy department? 
 
5.0
"..." are you with how quickly the social worker responds? 
 
5.0
"..." are you with the availability of the Administrator? 
 
5.0
"..." are you with the food in the facility? 
 
3.0
"..." are you with the cleanliness of the facility? 
 
5.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A

Review by Kevin, for Balch Springs Nursing Home

Seasoning on food was lacking "variety of option is not real big".

Was this review helpful to you? 
Overall rating 
 
4.9
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
5.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
N/A
"..." are you with the therapy department? 
 
5.0
"..." are you with how quickly the social worker responds? 
 
5.0
"..." are you with the availability of the Administrator? 
 
5.0
"..." are you with the food in the facility? 
 
4.0
"..." are you with the cleanliness of the facility? 
 
5.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A

Review by Molina, for Balch Springs Nursing Home

Was this review helpful to you? 
Overall rating 
 
5.0
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
5.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
5.0
"..." are you with the therapy department? 
 
5.0
"..." are you with how quickly the social worker responds? 
 
5.0
"..." are you with the availability of the Administrator? 
 
5.0
"..." are you with the food in the facility? 
 
5.0
"..." are you with the cleanliness of the facility? 
 
5.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A

Review by Atok, for Balch Springs Nursing Home

Was this review helpful to you? 
Overall rating 
 
5.0
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
5.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
5.0
"..." are you with the therapy department? 
 
5.0
"..." are you with how quickly the social worker responds? 
 
5.0
"..." are you with the availability of the Administrator? 
 
5.0
"..." are you with the food in the facility? 
 
5.0
"..." are you with the cleanliness of the facility? 
 
5.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A

Review by Mary, for Balch Springs Nursing Home

Was this review helpful to you? 
Overall rating 
 
4.8
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
5.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
5.0
"..." are you with the therapy department? 
 
N/A
"..." are you with how quickly the social worker responds? 
 
N/A
"..." are you with the availability of the Administrator? 
 
5.0
"..." are you with the food in the facility? 
 
3.0
"..." are you with the cleanliness of the facility? 
 
5.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A

Review by Lurline, for Heritage House of Keller

Was this review helpful to you? 
Overall rating 
 
4.9
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
5.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
N/A
"..." are you with the therapy department? 
 
N/A
"..." are you with how quickly the social worker responds? 
 
N/A
"..." are you with the availability of the Administrator? 
 
N/A
"..." are you with the food in the facility? 
 
5.0
"..." are you with the cleanliness of the facility? 
 
4.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A

Review by Mary, for Heritage House of Keller

No complaints.

Was this review helpful to you? 
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