Advanced Healthcare Solutions, Company Profile

 
4.3 (1578)
5349 0

User reviews

622 reviews with 4 stars

1578 reviews

 
(849)
 
(593)
 
(118)
 
(22)
 
(6)
Overall rating 
 
4.3
How satisfied were you with the admission process? 
 
4.4  (1492)
"..." are you with the nurse aides & care they provide? 
 
4.3  (1578)
"..." are you with the quality of care the RNs/LVNs provide? 
 
4.5  (1570)
"..." are you with the activities available for residents? 
 
4.2  (1395)
"..." are you with the therapy department? 
 
4.4  (1319)
"..." are you with how quickly the social worker responds? 
 
4.3  (1365)
"..." are you with the availability of the Administrator? 
 
4.4  (1372)
"..." are you with the food in the facility? 
 
3.8  (1543)
"..." are you with the cleanliness of the facility? 
 
4.3  (1564)
Did you feel safe during your stay in the facility? 
 
4.7  (1570)
Will you recommend this facility to others? 
 
4.5  (1549)
How satisfied are you with quality of care the doctors provide? 
 
4.0  (5)
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Review by Rios, for Santa Fe Health & Rehab Center
Overall rating 
 
3.7
How satisfied were you with the admission process? 
 
3.0
"..." are you with the nurse aides & care they provide? 
 
4.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
4.0
"..." are you with the activities available for residents? 
 
3.0
"..." are you with the therapy department? 
 
3.0
"..." are you with how quickly the social worker responds? 
 
4.0
"..." are you with the availability of the Administrator? 
 
4.0
"..." are you with the food in the facility? 
 
4.0
"..." are you with the cleanliness of the facility? 
 
4.0
Did you feel safe during your stay in the facility? 
 
4.0
Will you recommend this facility to others? 
 
4.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
Does not really remember admission process. Does not participate in very many activities or therapy, per resident.
VR
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Review by Eugene, for Santa Fe Health & Rehab Center
Overall rating 
 
4.0
How satisfied were you with the admission process? 
 
4.0
"..." are you with the nurse aides & care they provide? 
 
4.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
4.0
"..." are you with the activities available for residents? 
 
4.0
"..." are you with the therapy department? 
 
4.0
"..." are you with how quickly the social worker responds? 
 
4.0
"..." are you with the availability of the Administrator? 
 
4.0
"..." are you with the food in the facility? 
 
4.0
"..." are you with the cleanliness of the facility? 
 
4.0
Did you feel safe during your stay in the facility? 
 
4.0
Will you recommend this facility to others? 
 
4.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
VR
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Review by Tammy, for Santa Fe Health & Rehab Center
Overall rating 
 
4.4
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
3.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
4.0
"..." are you with the activities available for residents? 
 
5.0
"..." are you with the therapy department? 
 
N/A
"..." are you with how quickly the social worker responds? 
 
5.0
"..." are you with the availability of the Administrator? 
 
4.0
"..." are you with the food in the facility? 
 
4.0
"..." are you with the cleanliness of the facility? 
 
5.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
4.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
VR
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Review by Betty, for Santa Fe Health & Rehab Center
Overall rating 
 
4.1
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
4.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
4.0
"..." are you with the activities available for residents? 
 
4.0
"..." are you with the therapy department? 
 
5.0
"..." are you with how quickly the social worker responds? 
 
4.0
"..." are you with the availability of the Administrator? 
 
2.0
"..." are you with the food in the facility? 
 
4.0
"..." are you with the cleanliness of the facility? 
 
4.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
4.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
(Missing her radio) Debbie Taylor phone call.
VR
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, for Santa Fe Health & Rehab Center
Overall rating 
 
4.2
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
4.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
4.0
"..." are you with the activities available for residents? 
 
5.0
"..." are you with the therapy department? 
 
5.0
"..." are you with how quickly the social worker responds? 
 
4.0
"..." are you with the availability of the Administrator? 
 
2.0
"..." are you with the food in the facility? 
 
4.0
"..." are you with the cleanliness of the facility? 
 
4.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
4.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
(Missing her radio) Debbie Taylor phone call.
VR
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Review by Vicki, for Heritage House of Paris
Overall rating 
 
3.7
How satisfied were you with the admission process? 
 
4.0
"..." are you with the nurse aides & care they provide? 
 
3.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
3.0
"..." are you with the activities available for residents? 
 
4.0
"..." are you with the therapy department? 
 
3.0
"..." are you with how quickly the social worker responds? 
 
4.0
"..." are you with the availability of the Administrator? 
 
4.0
"..." are you with the food in the facility? 
 
3.0
"..." are you with the cleanliness of the facility? 
 
5.0
Did you feel safe during your stay in the facility? 
 
4.0
Will you recommend this facility to others? 
 
4.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
My most pressing concern is the shortage of CAN’s.
Diana Mc Car lay and Yolanda Washington on hall 4 are excellent and I never worry about mother’s care when they are working. Unfortunately, they aren’t always on duty. Other times, I arrive and see.
VR
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Review by Norma, for Heritage House of Paris
Overall rating 
 
4.4
How satisfied were you with the admission process? 
 
4.0
"..." are you with the nurse aides & care they provide? 
 
4.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
4.0
"..." are you with the therapy department? 
 
5.0
"..." are you with how quickly the social worker responds? 
 
5.0
"..." are you with the availability of the Administrator? 
 
5.0
"..." are you with the food in the facility? 
 
2.0
"..." are you with the cleanliness of the facility? 
 
4.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
Everything is clean Except shower room.
VR
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Review by Helen, for Heritage House of Paris
Overall rating 
 
4.4
How satisfied were you with the admission process? 
 
4.0
"..." are you with the nurse aides & care they provide? 
 
5.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
4.0
"..." are you with the activities available for residents? 
 
5.0
"..." are you with the therapy department? 
 
4.0
"..." are you with how quickly the social worker responds? 
 
4.0
"..." are you with the availability of the Administrator? 
 
4.0
"..." are you with the food in the facility? 
 
3.0
"..." are you with the cleanliness of the facility? 
 
5.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
VR
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Review by Sandra, for Heritage House of Paris
Overall rating 
 
3.7
How satisfied were you with the admission process? 
 
N/A
"..." are you with the nurse aides & care they provide? 
 
3.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
4.0
"..." are you with the activities available for residents? 
 
4.0
"..." are you with the therapy department? 
 
5.0
"..." are you with how quickly the social worker responds? 
 
4.0
"..." are you with the availability of the Administrator? 
 
4.0
"..." are you with the food in the facility? 
 
1.0
"..." are you with the cleanliness of the facility? 
 
4.0
Did you feel safe during your stay in the facility? 
 
4.0
Will you recommend this facility to others? 
 
N/A
How satisfied are you with quality of care the doctors provide? 
 
N/A
If I were asked about the facility, I would tell them my likes/ dislike and let the individual decide on their own. Admission- Don’t remember.
VR
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Review by Frederick, for Heritage House of Paris
(Updated: March 04, 2016)
Overall rating 
 
4.0
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
4.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
4.0
"..." are you with the activities available for residents? 
 
4.0
"..." are you with the therapy department? 
 
5.0
"..." are you with how quickly the social worker responds? 
 
3.0
"..." are you with the availability of the Administrator? 
 
3.0
"..." are you with the food in the facility? 
 
2.0
"..." are you with the cleanliness of the facility? 
 
4.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
Pay closer attention to the amount of bags or other equipment, needed to change the bags, towel or other needed items make sure there is one clean towel and wash rag plus soap. Please don’t neglect to change bags anybody. They have been broken at times. Most service is acceptable.
VR
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Review by Barbara, for Heritage House of Paris
Overall rating 
 
4.2
How satisfied were you with the admission process? 
 
3.0
"..." are you with the nurse aides & care they provide? 
 
4.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
4.0
"..." are you with the activities available for residents? 
 
5.0
"..." are you with the therapy department? 
 
5.0
"..." are you with how quickly the social worker responds? 
 
4.0
"..." are you with the availability of the Administrator? 
 
N/A
"..." are you with the food in the facility? 
 
3.0
"..." are you with the cleanliness of the facility? 
 
5.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
4.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
Breakfast good; don't like pasta or fish;
VR
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Review by Ball, for Heritage House of Paris
(Updated: March 04, 2016)
Overall rating 
 
4.0
How satisfied were you with the admission process? 
 
4.0
"..." are you with the nurse aides & care they provide? 
 
5.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
3.0
"..." are you with the activities available for residents? 
 
3.0
"..." are you with the therapy department? 
 
5.0
"..." are you with how quickly the social worker responds? 
 
5.0
"..." are you with the availability of the Administrator? 
 
3.0
"..." are you with the food in the facility? 
 
4.0
"..." are you with the cleanliness of the facility? 
 
4.0
Did you feel safe during your stay in the facility? 
 
4.0
Will you recommend this facility to others? 
 
4.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
Not much pity because of her leg.
VR
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Review by Doris, for Heritage House of Paris
Overall rating 
 
3.8
How satisfied were you with the admission process? 
 
4.0
"..." are you with the nurse aides & care they provide? 
 
3.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
3.0
"..." are you with the activities available for residents? 
 
N/A
"..." are you with the therapy department? 
 
N/A
"..." are you with how quickly the social worker responds? 
 
N/A
"..." are you with the availability of the Administrator? 
 
4.0
"..." are you with the food in the facility? 
 
3.0
"..." are you with the cleanliness of the facility? 
 
4.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
4.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
Have not gone to activities.
VR
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Review by Peggy, for Heritage House of Paris
Overall rating 
 
4.2
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
3.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
3.0
"..." are you with the activities available for residents? 
 
5.0
"..." are you with the therapy department? 
 
5.0
"..." are you with how quickly the social worker responds? 
 
N/A
"..." are you with the availability of the Administrator? 
 
5.0
"..." are you with the food in the facility? 
 
3.0
"..." are you with the cleanliness of the facility? 
 
3.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
VR
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Review by Thomas, for Heritage House of Paris
Overall rating 
 
4.5
How satisfied were you with the admission process? 
 
4.0
"..." are you with the nurse aides & care they provide? 
 
4.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
4.0
"..." are you with the activities available for residents? 
 
5.0
"..." are you with the therapy department? 
 
4.0
"..." are you with how quickly the social worker responds? 
 
5.0
"..." are you with the availability of the Administrator? 
 
5.0
"..." are you with the food in the facility? 
 
4.0
"..." are you with the cleanliness of the facility? 
 
4.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
VR
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Review by Marshall, for Heritage House of Paris
Overall rating 
 
4.2
How satisfied were you with the admission process? 
 
3.0
"..." are you with the nurse aides & care they provide? 
 
3.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
4.0
"..." are you with the therapy department? 
 
5.0
"..." are you with how quickly the social worker responds? 
 
5.0
"..." are you with the availability of the Administrator? 
 
4.0
"..." are you with the food in the facility? 
 
2.0
"..." are you with the cleanliness of the facility? 
 
5.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
Kitchen runs out of supplies to often.
VR
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Review by Larry, for Heritage House of Paris
Overall rating 
 
4.0
How satisfied were you with the admission process? 
 
4.0
"..." are you with the nurse aides & care they provide? 
 
4.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
4.0
"..." are you with the activities available for residents? 
 
4.0
"..." are you with the therapy department? 
 
4.0
"..." are you with how quickly the social worker responds? 
 
4.0
"..." are you with the availability of the Administrator? 
 
4.0
"..." are you with the food in the facility? 
 
4.0
"..." are you with the cleanliness of the facility? 
 
4.0
Did you feel safe during your stay in the facility? 
 
4.0
Will you recommend this facility to others? 
 
4.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
Please take good care of mom.
VR
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Review by Reba, for Heritage House of Paris
Overall rating 
 
4.5
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
4.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
5.0
"..." are you with the therapy department? 
 
5.0
"..." are you with how quickly the social worker responds? 
 
N/A
"..." are you with the availability of the Administrator? 
 
N/A
"..." are you with the food in the facility? 
 
4.0
"..." are you with the cleanliness of the facility? 
 
4.0
Did you feel safe during your stay in the facility? 
 
4.0
Will you recommend this facility to others? 
 
4.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
VR
Was this review helpful to you? 0 0
Review by Diane, for Heritage House of Paris
Overall rating 
 
4.3
How satisfied were you with the admission process? 
 
4.0
"..." are you with the nurse aides & care they provide? 
 
3.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
4.0
"..." are you with the activities available for residents? 
 
4.0
"..." are you with the therapy department? 
 
5.0
"..." are you with how quickly the social worker responds? 
 
5.0
"..." are you with the availability of the Administrator? 
 
5.0
"..." are you with the food in the facility? 
 
4.0
"..." are you with the cleanliness of the facility? 
 
4.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
4.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
Nurse aids are too loved in the halls. They seem to be short staffed. Some could use a little more compassion in dialing with Patients. Need another "pit and stand". One is not enough for the whole facility.
VR
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Review by Jacqueline, for Heritage House of Keller
Overall rating 
 
4.3
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
3.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
3.0
"..." are you with the activities available for residents? 
 
5.0
"..." are you with the therapy department? 
 
5.0
"..." are you with how quickly the social worker responds? 
 
5.0
"..." are you with the availability of the Administrator? 
 
5.0
"..." are you with the food in the facility? 
 
1.0
"..." are you with the cleanliness of the facility? 
 
5.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
Want more of a choice. Food is cold. Does not taste good.
VR
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Review by Alma, for Heritage House of Keller
Overall rating 
 
3.8
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
1.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
1.0
"..." are you with the activities available for residents? 
 
5.0
"..." are you with the therapy department? 
 
5.0
"..." are you with how quickly the social worker responds? 
 
5.0
"..." are you with the availability of the Administrator? 
 
N/A
"..." are you with the food in the facility? 
 
1.0
"..." are you with the cleanliness of the facility? 
 
5.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
Takes too long to respond to call lite. Always gripey And bad mood.
VR
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Review by Robin, for Heritage House of Keller
Overall rating 
 
4.1
How satisfied were you with the admission process? 
 
3.0
"..." are you with the nurse aides & care they provide? 
 
5.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
4.0
"..." are you with the therapy department? 
 
3.0
"..." are you with how quickly the social worker responds? 
 
4.0
"..." are you with the availability of the Administrator? 
 
3.0
"..." are you with the food in the facility? 
 
5.0
"..." are you with the cleanliness of the facility? 
 
4.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
4.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
VR
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Review by Bass, for Heritage House of Keller
Overall rating 
 
4.5
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
5.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
5.0
"..." are you with the therapy department? 
 
5.0
"..." are you with how quickly the social worker responds? 
 
4.0
"..." are you with the availability of the Administrator? 
 
4.0
"..." are you with the food in the facility? 
 
1.0
"..." are you with the cleanliness of the facility? 
 
5.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
Food cold! Hot dog is not a healthy lunch.
VR
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Review by Elizabeth for Heritage House of Keller
Overall rating 
 
4.0
How satisfied were you with the admission process? 
 
4.0
"..." are you with the nurse aides & care they provide? 
 
4.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
4.0
"..." are you with the activities available for residents? 
 
4.0
"..." are you with the therapy department? 
 
4.0
"..." are you with how quickly the social worker responds? 
 
4.0
"..." are you with the availability of the Administrator? 
 
4.0
"..." are you with the food in the facility? 
 
4.0
"..." are you with the cleanliness of the facility? 
 
4.0
Did you feel safe during your stay in the facility? 
 
4.0
Will you recommend this facility to others? 
 
4.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
VR
Was this review helpful to you? 0 0
Review by Joyce, for Heritage House of Keller
Overall rating 
 
4.2
How satisfied were you with the admission process? 
 
2.0
"..." are you with the nurse aides & care they provide? 
 
5.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
3.0
"..." are you with the therapy department? 
 
4.0
"..." are you with how quickly the social worker responds? 
 
4.0
"..." are you with the availability of the Administrator? 
 
5.0
"..." are you with the food in the facility? 
 
3.0
"..." are you with the cleanliness of the facility? 
 
5.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
VR
Was this review helpful to you? 0 0
Review by Carlos, for Heritage House of Keller
Overall rating 
 
4.4
How satisfied were you with the admission process? 
 
4.0
"..." are you with the nurse aides & care they provide? 
 
5.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
4.0
"..." are you with the therapy department? 
 
5.0
"..." are you with how quickly the social worker responds? 
 
4.0
"..." are you with the availability of the Administrator? 
 
4.0
"..." are you with the food in the facility? 
 
4.0
"..." are you with the cleanliness of the facility? 
 
4.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
4.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
VR
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Review by Warren, for Heritage House of Keller
Overall rating 
 
4.3
How satisfied were you with the admission process? 
 
4.0
"..." are you with the nurse aides & care they provide? 
 
5.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
4.0
"..." are you with the therapy department? 
 
4.0
"..." are you with how quickly the social worker responds? 
 
4.0
"..." are you with the availability of the Administrator? 
 
3.0
"..." are you with the food in the facility? 
 
4.0
"..." are you with the cleanliness of the facility? 
 
4.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
VR
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Review by Annie, for Heritage House of Keller
(Updated: March 04, 2016)
Overall rating 
 
3.6
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
5.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
3.0
"..." are you with the therapy department? 
 
5.0
"..." are you with how quickly the social worker responds? 
 
N/A
"..." are you with the availability of the Administrator? 
 
N/A
"..." are you with the food in the facility? 
 
1.0
"..." are you with the cleanliness of the facility? 
 
4.0
Did you feel safe during your stay in the facility? 
 
1.0
Will you recommend this facility to others? 
 
3.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
Not enough activity.
Food is crap, I eat because I am hungry.
VR
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Review by Irene, for Heritage House of Kell
Overall rating 
 
3.6
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
4.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
3.0
"..." are you with the activities available for residents? 
 
3.0
"..." are you with the therapy department? 
 
5.0
"..." are you with how quickly the social worker responds? 
 
3.0
"..." are you with the availability of the Administrator? 
 
1.0
"..." are you with the food in the facility? 
 
3.0
"..." are you with the cleanliness of the facility? 
 
4.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
3.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
CNA put her in bathroom and never comeback.
Take forever to answer light at night.
VR
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Review by Anna, for Heritage House of Kell
Overall rating 
 
3.7
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
5.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
3.0
"..." are you with the activities available for residents? 
 
3.0
"..." are you with the therapy department? 
 
5.0
"..." are you with how quickly the social worker responds? 
 
5.0
"..." are you with the availability of the Administrator? 
 
3.0
"..." are you with the food in the facility? 
 
1.0
"..." are you with the cleanliness of the facility? 
 
1.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
Not getting medicine right. Does not have confidence in morning nurse. Not enough activity.
Not enough food. Not tasteful.
VR
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Review by Patsy, for Heritage House of Keller
Overall rating 
 
4.3
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
3.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
3.0
"..." are you with the activities available for residents? 
 
5.0
"..." are you with the therapy department? 
 
N/A
"..." are you with how quickly the social worker responds? 
 
5.0
"..." are you with the availability of the Administrator? 
 
5.0
"..." are you with the food in the facility? 
 
3.0
"..." are you with the cleanliness of the facility? 
 
4.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
Take to long to answer light.
VR
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Review by Virginia, for Heritage House of Keller
Overall rating 
 
4.3
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
4.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
4.0
"..." are you with the activities available for residents? 
 
4.0
"..." are you with the therapy department? 
 
5.0
"..." are you with how quickly the social worker responds? 
 
N/A
"..." are you with the availability of the Administrator? 
 
5.0
"..." are you with the food in the facility? 
 
1.0
"..." are you with the cleanliness of the facility? 
 
5.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
VR
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Review by Paul, for Heritage House of Keller
Overall rating 
 
4.0
How satisfied were you with the admission process? 
 
4.0
"..." are you with the nurse aides & care they provide? 
 
4.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
4.0
"..." are you with the activities available for residents? 
 
4.0
"..." are you with the therapy department? 
 
4.0
"..." are you with how quickly the social worker responds? 
 
4.0
"..." are you with the availability of the Administrator? 
 
4.0
"..." are you with the food in the facility? 
 
4.0
"..." are you with the cleanliness of the facility? 
 
4.0
Did you feel safe during your stay in the facility? 
 
4.0
Will you recommend this facility to others? 
 
4.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
VR
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Review by Debra, for Heritage House of Keller
Overall rating 
 
3.9
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
5.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
3.0
"..." are you with the therapy department? 
 
5.0
"..." are you with how quickly the social worker responds? 
 
5.0
"..." are you with the availability of the Administrator? 
 
5.0
"..." are you with the food in the facility? 
 
1.0
"..." are you with the cleanliness of the facility? 
 
1.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
3.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
Would like to go out more often. Food and presentation are BAD!!
We should have choice. Lots of dust- trash not carried out! Would refer, but I would worn them about the food.
VR
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Review by Arlene, for Heritage House of Keller
Overall rating 
 
4.3
How satisfied were you with the admission process? 
 
3.0
"..." are you with the nurse aides & care they provide? 
 
3.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
3.0
"..." are you with the therapy department? 
 
5.0
"..." are you with how quickly the social worker responds? 
 
5.0
"..." are you with the availability of the Administrator? 
 
5.0
"..." are you with the food in the facility? 
 
3.0
"..." are you with the cleanliness of the facility? 
 
5.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
Did more outings in other facility (Golden Acres).
VR
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Review by Meazell, for Heritage House of Keller
Overall rating 
 
4.4
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
2.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
5.0
"..." are you with the therapy department? 
 
5.0
"..." are you with how quickly the social worker responds? 
 
4.0
"..." are you with the availability of the Administrator? 
 
5.0
"..." are you with the food in the facility? 
 
3.0
"..." are you with the cleanliness of the facility? 
 
5.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
4.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
Sometimes its not good- quality (looks ans taste).
VR
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Review by Thelma, for Heritage House of Keller
Overall rating 
 
3.6
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
3.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
3.0
"..." are you with the activities available for residents? 
 
2.0
"..." are you with the therapy department? 
 
4.0
"..." are you with how quickly the social worker responds? 
 
3.0
"..." are you with the availability of the Administrator? 
 
N/A
"..." are you with the food in the facility? 
 
3.0
"..." are you with the cleanliness of the facility? 
 
3.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
VR
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Review by Bonnie, for Heritage House of Keller
Overall rating 
 
4.0
How satisfied were you with the admission process? 
 
4.0
"..." are you with the nurse aides & care they provide? 
 
3.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
4.0
"..." are you with the activities available for residents? 
 
3.0
"..." are you with the therapy department? 
 
5.0
"..." are you with how quickly the social worker responds? 
 
4.0
"..." are you with the availability of the Administrator? 
 
5.0
"..." are you with the food in the facility? 
 
2.0
"..." are you with the cleanliness of the facility? 
 
4.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
Need better staffed on hall 2 mornings and both weekends; more like Josey, Diamon and paulett. Better English speaking and understanding nurses. More activities. Food service and quality needs improvement.
VR
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Review by Clifford, for Heritage House of Keller
Overall rating 
 
3.6
How satisfied were you with the admission process? 
 
3.0
"..." are you with the nurse aides & care they provide? 
 
2.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
3.0
"..." are you with the activities available for residents? 
 
N/A
"..." are you with the therapy department? 
 
N/A
"..." are you with how quickly the social worker responds? 
 
N/A
"..." are you with the availability of the Administrator? 
 
2.0
"..." are you with the food in the facility? 
 
4.0
"..." are you with the cleanliness of the facility? 
 
5.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
VR
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Review by Anonymous, for Heritage House of Keller
Overall rating 
 
3.5
How satisfied were you with the admission process? 
 
N/A
"..." are you with the nurse aides & care they provide? 
 
4.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
4.0
"..." are you with the activities available for residents? 
 
4.0
"..." are you with the therapy department? 
 
3.0
"..." are you with how quickly the social worker responds? 
 
3.0
"..." are you with the availability of the Administrator? 
 
3.0
"..." are you with the food in the facility? 
 
2.0
"..." are you with the cleanliness of the facility? 
 
4.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
3.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
Her food is coming out cold.
VR
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Review by Floyd, for Heritage House of Keller
Overall rating 
 
4.4
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
5.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
5.0
"..." are you with the therapy department? 
 
5.0
"..." are you with how quickly the social worker responds? 
 
N/A
"..." are you with the availability of the Administrator? 
 
5.0
"..." are you with the food in the facility? 
 
1.0
"..." are you with the cleanliness of the facility? 
 
5.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
3.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
VR
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Review by Lila, for Heritage House of Keller
Overall rating 
 
4.4
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
5.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
4.0
"..." are you with the activities available for residents? 
 
N/A
"..." are you with the therapy department? 
 
3.0
"..." are you with how quickly the social worker responds? 
 
5.0
"..." are you with the availability of the Administrator? 
 
5.0
"..." are you with the food in the facility? 
 
2.0
"..." are you with the cleanliness of the facility? 
 
5.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
VR
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Review by Wanda, for Heritage House of Keller
Overall rating 
 
4.2
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
5.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
3.0
"..." are you with the activities available for residents? 
 
5.0
"..." are you with the therapy department? 
 
N/A
"..." are you with how quickly the social worker responds? 
 
3.0
"..." are you with the availability of the Administrator? 
 
5.0
"..." are you with the food in the facility? 
 
1.0
"..." are you with the cleanliness of the facility? 
 
5.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
VR
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Review by Eleven, for Heritage House of Keller
Overall rating 
 
4.4
How satisfied were you with the admission process? 
 
4.0
"..." are you with the nurse aides & care they provide? 
 
5.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
2.0
"..." are you with the therapy department? 
 
5.0
"..." are you with how quickly the social worker responds? 
 
5.0
"..." are you with the availability of the Administrator? 
 
5.0
"..." are you with the food in the facility? 
 
4.0
"..." are you with the cleanliness of the facility? 
 
3.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
VR
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Review by Joyce, for Heritage House of Keller
Overall rating 
 
4.4
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
1.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
N/A
"..." are you with the therapy department? 
 
N/A
"..." are you with how quickly the social worker responds? 
 
N/A
"..." are you with the availability of the Administrator? 
 
N/A
"..." are you with the food in the facility? 
 
5.0
"..." are you with the cleanliness of the facility? 
 
5.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
VR
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Review by Jackie, for Heritage House of Keller
Overall rating 
 
4.3
How satisfied were you with the admission process? 
 
3.0
"..." are you with the nurse aides & care they provide? 
 
4.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
4.0
"..." are you with the activities available for residents? 
 
N/A
"..." are you with the therapy department? 
 
N/A
"..." are you with how quickly the social worker responds? 
 
N/A
"..." are you with the availability of the Administrator? 
 
4.0
"..." are you with the food in the facility? 
 
4.0
"..." are you with the cleanliness of the facility? 
 
5.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
VR
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Review by Celia, for Heritage House of Keller
Overall rating 
 
4.2
How satisfied were you with the admission process? 
 
4.0
"..." are you with the nurse aides & care they provide? 
 
4.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
4.0
"..." are you with the activities available for residents? 
 
4.0
"..." are you with the therapy department? 
 
5.0
"..." are you with how quickly the social worker responds? 
 
4.0
"..." are you with the availability of the Administrator? 
 
4.0
"..." are you with the food in the facility? 
 
3.0
"..." are you with the cleanliness of the facility? 
 
5.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
4.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
VR
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Review by Margaret, for Heritage House of Keller
Overall rating 
 
4.1
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
3.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
3.0
"..." are you with the activities available for residents? 
 
4.0
"..." are you with the therapy department? 
 
5.0
"..." are you with how quickly the social worker responds? 
 
4.0
"..." are you with the availability of the Administrator? 
 
5.0
"..." are you with the food in the facility? 
 
4.0
"..." are you with the cleanliness of the facility? 
 
3.0
Did you feel safe during your stay in the facility? 
 
4.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
VR
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Review by Cora, for Heritage House of Keller
Overall rating 
 
4.4
How satisfied were you with the admission process? 
 
4.0
"..." are you with the nurse aides & care they provide? 
 
5.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
4.0
"..." are you with the therapy department? 
 
5.0
"..." are you with how quickly the social worker responds? 
 
4.0
"..." are you with the availability of the Administrator? 
 
4.0
"..." are you with the food in the facility? 
 
3.0
"..." are you with the cleanliness of the facility? 
 
5.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
4.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
Did survey with family on the phone.
VR
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Review by Frank, for Heritage House of Keller
Overall rating 
 
4.4
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
4.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
N/A
"..." are you with the therapy department? 
 
5.0
"..." are you with how quickly the social worker responds? 
 
4.0
"..." are you with the availability of the Administrator? 
 
4.0
"..." are you with the food in the facility? 
 
3.0
"..." are you with the cleanliness of the facility? 
 
4.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
VR
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