Advanced Healthcare Solutions, Company Profile

 
4.3 (1578)
3989   0

User reviews

806 reviews with 5 stars

1578 reviews

 
(849)
 
(593)
 
(118)
 
(22)
 
(6)
Overall rating 
 
4.3
How satisfied were you with the admission process? 
 
4.4  (1492)
"..." are you with the nurse aides & care they provide? 
 
4.3  (1578)
"..." are you with the quality of care the RNs/LVNs provide? 
 
4.5  (1570)
"..." are you with the activities available for residents? 
 
4.2  (1395)
"..." are you with the therapy department? 
 
4.4  (1319)
"..." are you with how quickly the social worker responds? 
 
4.3  (1365)
"..." are you with the availability of the Administrator? 
 
4.4  (1372)
"..." are you with the food in the facility? 
 
3.8  (1543)
"..." are you with the cleanliness of the facility? 
 
4.3  (1564)
Did you feel safe during your stay in the facility? 
 
4.7  (1570)
Will you recommend this facility to others? 
 
4.5  (1549)
How satisfied are you with quality of care the doctors provide? 
 
4.0  (5)
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Review by Ellen, for Balch Springs Nursing Home
Overall rating 
 
4.9
How satisfied were you with the admission process? 
 
4.0
"..." are you with the nurse aides & care they provide? 
 
5.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
5.0
"..." are you with the therapy department? 
 
5.0
"..." are you with how quickly the social worker responds? 
 
5.0
"..." are you with the availability of the Administrator? 
 
5.0
"..." are you with the food in the facility? 
 
5.0
"..." are you with the cleanliness of the facility? 
 
5.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
VR
Was this review helpful to you? 0 0
Review by Annette, for Balch Springs Nursing Home
(Updated: January 17, 2017)
Overall rating 
 
5.0
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
5.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
5.0
"..." are you with the therapy department? 
 
5.0
"..." are you with how quickly the social worker responds? 
 
5.0
"..." are you with the availability of the Administrator? 
 
5.0
"..." are you with the food in the facility? 
 
5.0
"..." are you with the cleanliness of the facility? 
 
5.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
VR
Was this review helpful to you? 0 0
Review by Michael, for Balch Springs Nursing Home
Overall rating 
 
4.7
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
4.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
N/A
"..." are you with the therapy department? 
 
3.0
"..." are you with how quickly the social worker responds? 
 
5.0
"..." are you with the availability of the Administrator? 
 
N/A
"..." are you with the food in the facility? 
 
5.0
"..." are you with the cleanliness of the facility? 
 
5.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
VR
Was this review helpful to you? 0 1
Review by Liddie, for Balch Springs Nursing Home
Overall rating 
 
4.7
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
5.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
4.0
"..." are you with the activities available for residents? 
 
3.0
"..." are you with the therapy department? 
 
5.0
"..." are you with how quickly the social worker responds? 
 
5.0
"..." are you with the availability of the Administrator? 
 
N/A
"..." are you with the food in the facility? 
 
5.0
"..." are you with the cleanliness of the facility? 
 
5.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
Likes to sing!!
VR
Was this review helpful to you? 0 1
Review by J. Seancy, for Balch Springs Nursing Home
Overall rating 
 
5.0
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
5.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
5.0
"..." are you with the therapy department? 
 
5.0
"..." are you with how quickly the social worker responds? 
 
5.0
"..." are you with the availability of the Administrator? 
 
5.0
"..." are you with the food in the facility? 
 
5.0
"..." are you with the cleanliness of the facility? 
 
5.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
VR
Was this review helpful to you? 0 1
Review by Wright, for Balch Springs Nursing Home
Overall rating 
 
4.6
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
4.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
4.0
"..." are you with the activities available for residents? 
 
5.0
"..." are you with the therapy department? 
 
N/A
"..." are you with how quickly the social worker responds? 
 
5.0
"..." are you with the availability of the Administrator? 
 
5.0
"..." are you with the food in the facility? 
 
3.0
"..." are you with the cleanliness of the facility? 
 
5.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
VR
Was this review helpful to you? 0 1
Review by Sicking, for Heritage House of Keller
Overall rating 
 
4.6
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
4.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
N/A
"..." are you with the therapy department? 
 
5.0
"..." are you with how quickly the social worker responds? 
 
N/A
"..." are you with the availability of the Administrator? 
 
4.0
"..." are you with the food in the facility? 
 
3.0
"..." are you with the cleanliness of the facility? 
 
5.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
I am diabetic and ESRD. I told them over and over and over what I can not eat and they continue to provide me with the wrong food!
VR
Was this review helpful to you? 1 1
Review by Gene, for Heritage House of Keller
Overall rating 
 
5.0
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
5.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
N/A
"..." are you with the therapy department? 
 
5.0
"..." are you with how quickly the social worker responds? 
 
N/A
"..." are you with the availability of the Administrator? 
 
N/A
"..." are you with the food in the facility? 
 
5.0
"..." are you with the cleanliness of the facility? 
 
5.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
I'm very happy here!
VR
Was this review helpful to you? 0 2
Review by Grace, for Heritage House of Keller
Overall rating 
 
4.9
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
5.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
5.0
"..." are you with the therapy department? 
 
5.0
"..." are you with how quickly the social worker responds? 
 
5.0
"..." are you with the availability of the Administrator? 
 
5.0
"..." are you with the food in the facility? 
 
4.0
"..." are you with the cleanliness of the facility? 
 
5.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
Food has improved! I love everyone here! I don't have a bad thing to say!
VR
Was this review helpful to you? 0 2
Review by Karr, for Heritage House of Keller
Overall rating 
 
5.0
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
5.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
N/A
"..." are you with the therapy department? 
 
5.0
"..." are you with how quickly the social worker responds? 
 
5.0
"..." are you with the availability of the Administrator? 
 
5.0
"..." are you with the food in the facility? 
 
N/A
"..." are you with the cleanliness of the facility? 
 
5.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
Has G. tube so food is no issue.
VR
Was this review helpful to you? 0 1
Review by Angie, for Heritage House of Keller
Overall rating 
 
4.8
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
5.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
N/A
"..." are you with the therapy department? 
 
5.0
"..." are you with how quickly the social worker responds? 
 
N/A
"..." are you with the availability of the Administrator? 
 
5.0
"..." are you with the food in the facility? 
 
3.0
"..." are you with the cleanliness of the facility? 
 
5.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
Coffee at breakfast has no creamer, no sugar.
Food is bland, not hot, food sits in hallways and gets cold. I am very unhappy with weekend staff. No coffee, no ice on weekends. the staff acts like they are on vacation. No boos here and they only half way do their job.
VR
Was this review helpful to you? 0 1
Review by Cunningham, for Heritage House of Keller
Overall rating 
 
5.0
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
5.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
5.0
"..." are you with the therapy department? 
 
5.0
"..." are you with how quickly the social worker responds? 
 
N/A
"..." are you with the availability of the Administrator? 
 
5.0
"..." are you with the food in the facility? 
 
5.0
"..." are you with the cleanliness of the facility? 
 
5.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
Eddie is a great nurse!
VR
Was this review helpful to you? 0 1
Review by Dong, for Heritage House of Keller
Overall rating 
 
4.6
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
5.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
3.0
"..." are you with the therapy department? 
 
5.0
"..." are you with how quickly the social worker responds? 
 
5.0
"..." are you with the availability of the Administrator? 
 
5.0
"..." are you with the food in the facility? 
 
3.0
"..." are you with the cleanliness of the facility? 
 
5.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
Mr. Sampson was very nice to me and my wife.
Food is cold sometimes, not enough food for me. Only get 1 scoop.
VR
Was this review helpful to you? 0 1
Review by Sarah, for Heritage House of Keller
Overall rating 
 
5.0
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
5.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
5.0
"..." are you with the therapy department? 
 
N/A
"..." are you with how quickly the social worker responds? 
 
5.0
"..." are you with the availability of the Administrator? 
 
5.0
"..." are you with the food in the facility? 
 
5.0
"..." are you with the cleanliness of the facility? 
 
5.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
VR
Was this review helpful to you? 0 1
Review by Anonymous, for Balch Springs Nursing Home
Overall rating 
 
5.0
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
5.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
5.0
"..." are you with the therapy department? 
 
N/A
"..." are you with how quickly the social worker responds? 
 
5.0
"..." are you with the availability of the Administrator? 
 
5.0
"..." are you with the food in the facility? 
 
5.0
"..." are you with the cleanliness of the facility? 
 
5.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
VR
Was this review helpful to you? 0 1
Review by Jonathan, for Balch Springs Nursing Home
Overall rating 
 
5.0
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
5.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
5.0
"..." are you with the therapy department? 
 
5.0
"..." are you with how quickly the social worker responds? 
 
5.0
"..." are you with the availability of the Administrator? 
 
5.0
"..." are you with the food in the facility? 
 
5.0
"..." are you with the cleanliness of the facility? 
 
5.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
I am very pleased with your service, and happy to be here.
VR
Was this review helpful to you? 0 1
Review by John, for Balch Springs Nursing Home
Overall rating 
 
4.9
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
4.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
5.0
"..." are you with the therapy department? 
 
5.0
"..." are you with how quickly the social worker responds? 
 
5.0
"..." are you with the availability of the Administrator? 
 
5.0
"..." are you with the food in the facility? 
 
5.0
"..." are you with the cleanliness of the facility? 
 
5.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
VR
Was this review helpful to you? 0 1
Review by Margaret, for Balch Springs Nursing Home
Overall rating 
 
4.5
How satisfied were you with the admission process? 
 
4.0
"..." are you with the nurse aides & care they provide? 
 
5.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
3.0
"..." are you with the activities available for residents? 
 
N/A
"..." are you with the therapy department? 
 
5.0
"..." are you with how quickly the social worker responds? 
 
4.0
"..." are you with the availability of the Administrator? 
 
5.0
"..." are you with the food in the facility? 
 
4.0
"..." are you with the cleanliness of the facility? 
 
5.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
VR
Was this review helpful to you? 0 1
Review by Thomas, for Heritage House of Keller
Overall rating 
 
4.9
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
5.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
5.0
"..." are you with the therapy department? 
 
5.0
"..." are you with how quickly the social worker responds? 
 
5.0
"..." are you with the availability of the Administrator? 
 
5.0
"..." are you with the food in the facility? 
 
4.0
"..." are you with the cleanliness of the facility? 
 
5.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
It's my 2nd time here and I'm happy with everything!
VR
Was this review helpful to you? 0 1
Review by Maria, for Heritage House of Keller
Overall rating 
 
4.9
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
5.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
N/A
"..." are you with the therapy department? 
 
5.0
"..." are you with how quickly the social worker responds? 
 
5.0
"..." are you with the availability of the Administrator? 
 
5.0
"..." are you with the food in the facility? 
 
4.0
"..." are you with the cleanliness of the facility? 
 
5.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
So depressed!
Am I still on my depression meds?
(I relayed message to nurse.)
VR
Was this review helpful to you? 0 1
Review by Rudolph, for Heritage House of Keller
Overall rating 
 
4.8
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
5.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
4.0
"..." are you with the therapy department? 
 
N/A
"..." are you with how quickly the social worker responds? 
 
4.0
"..." are you with the availability of the Administrator? 
 
5.0
"..." are you with the food in the facility? 
 
N/A
"..." are you with the cleanliness of the facility? 
 
5.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
VR
Was this review helpful to you? 0 1
Review by Brenda, for Heritage House of Keller
Overall rating 
 
4.5
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
5.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
3.0
"..." are you with the therapy department? 
 
N/A
"..." are you with how quickly the social worker responds? 
 
N/A
"..." are you with the availability of the Administrator? 
 
N/A
"..." are you with the food in the facility? 
 
3.0
"..." are you with the cleanliness of the facility? 
 
5.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
This place is not for me!
Smoke breaks aren't on time.
VR
Was this review helpful to you? 0 1
Review by Raymond, for Heritage House of Keller
Overall rating 
 
4.7
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
5.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
N/A
"..." are you with the therapy department? 
 
5.0
"..." are you with how quickly the social worker responds? 
 
4.0
"..." are you with the availability of the Administrator? 
 
N/A
"..." are you with the food in the facility? 
 
3.0
"..." are you with the cleanliness of the facility? 
 
5.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
CKN sandwich was dry, forget salad dressing. No condiments on sandwich.
VR
Was this review helpful to you? 0 1
Review by Janice, for Heritage House of Keller
Overall rating 
 
4.9
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
5.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
5.0
"..." are you with the therapy department? 
 
N/A
"..." are you with how quickly the social worker responds? 
 
N/A
"..." are you with the availability of the Administrator? 
 
5.0
"..." are you with the food in the facility? 
 
5.0
"..." are you with the cleanliness of the facility? 
 
4.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
Everyone is very friendly.
VR
Was this review helpful to you? 0 1
Review by Mary, for Heritage House of Keller
Overall rating 
 
5.0
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
5.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
N/A
"..." are you with the therapy department? 
 
N/A
"..." are you with how quickly the social worker responds? 
 
N/A
"..." are you with the availability of the Administrator? 
 
N/A
"..." are you with the food in the facility? 
 
5.0
"..." are you with the cleanliness of the facility? 
 
5.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
VR
Was this review helpful to you? 0 1
Review by Jerry, for Heritage House of Keller
Overall rating 
 
4.9
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
5.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
5.0
"..." are you with the therapy department? 
 
5.0
"..." are you with how quickly the social worker responds? 
 
N/A
"..." are you with the availability of the Administrator? 
 
N/A
"..." are you with the food in the facility? 
 
4.0
"..." are you with the cleanliness of the facility? 
 
5.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
Food is late. Took a long time to get water cleaned up when I spilled water.
VR
Was this review helpful to you? 0 1
Review by Elvira, for Heritage House of Keller
Overall rating 
 
4.8
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
5.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
5.0
"..." are you with the therapy department? 
 
N/A
"..." are you with how quickly the social worker responds? 
 
5.0
"..." are you with the availability of the Administrator? 
 
5.0
"..." are you with the food in the facility? 
 
4.0
"..." are you with the cleanliness of the facility? 
 
4.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
Staff is very nice. When she gets comfortable with staff we change staff. She is happy here!

VR
Was this review helpful to you? 0 1
Review by Darrell, for Heritage House of Keller
Overall rating 
 
4.9
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
5.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
5.0
"..." are you with the therapy department? 
 
5.0
"..." are you with how quickly the social worker responds? 
 
5.0
"..." are you with the availability of the Administrator? 
 
5.0
"..." are you with the food in the facility? 
 
4.0
"..." are you with the cleanliness of the facility? 
 
5.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
VR
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Review by Salo, for Heritage House of Keller
Overall rating 
 
4.9
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
4.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
5.0
"..." are you with the therapy department? 
 
5.0
"..." are you with how quickly the social worker responds? 
 
5.0
"..." are you with the availability of the Administrator? 
 
5.0
"..." are you with the food in the facility? 
 
5.0
"..." are you with the cleanliness of the facility? 
 
5.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
VR
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Review by Betty, for Heritage House of Keller
Overall rating 
 
4.6
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
5.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
5.0
"..." are you with the therapy department? 
 
5.0
"..." are you with how quickly the social worker responds? 
 
5.0
"..." are you with the availability of the Administrator? 
 
4.0
"..." are you with the food in the facility? 
 
2.0
"..." are you with the cleanliness of the facility? 
 
4.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
VR
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Review by Debra, for Heritage House of Keller
Overall rating 
 
4.6
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
5.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
3.0
"..." are you with the therapy department? 
 
5.0
"..." are you with how quickly the social worker responds? 
 
5.0
"..." are you with the availability of the Administrator? 
 
5.0
"..." are you with the food in the facility? 
 
3.0
"..." are you with the cleanliness of the facility? 
 
4.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
Therapy is to short for my needs would like more deep clearing of room. Need more staff. Would like larger van to transport more people for activities.

VR
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Review by Juanita, for Heritage House of Keller
Overall rating 
 
5.0
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
5.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
5.0
"..." are you with the therapy department? 
 
N/A
"..." are you with how quickly the social worker responds? 
 
5.0
"..." are you with the availability of the Administrator? 
 
5.0
"..." are you with the food in the facility? 
 
5.0
"..." are you with the cleanliness of the facility? 
 
5.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
I like the administrator he always asking me how I doing.

VR
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Review by Anonymous, for Heritage House of Keller
Overall rating 
 
4.7
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
5.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
5.0
"..." are you with the therapy department? 
 
5.0
"..." are you with how quickly the social worker responds? 
 
5.0
"..." are you with the availability of the Administrator? 
 
5.0
"..." are you with the food in the facility? 
 
5.0
"..." are you with the cleanliness of the facility? 
 
2.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
Don’t like the cleaning my door same is no spell right.

VR
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Review by Grace, for Heritage House of Keller
Overall rating 
 
4.8
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
5.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
5.0
"..." are you with the therapy department? 
 
5.0
"..." are you with how quickly the social worker responds? 
 
5.0
"..." are you with the availability of the Administrator? 
 
5.0
"..." are you with the food in the facility? 
 
4.0
"..." are you with the cleanliness of the facility? 
 
4.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
VR
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Review by Herbert, for Heritage House of Keller
Overall rating 
 
4.9
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
5.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
5.0
"..." are you with the therapy department? 
 
5.0
"..." are you with how quickly the social worker responds? 
 
5.0
"..." are you with the availability of the Administrator? 
 
5.0
"..." are you with the food in the facility? 
 
4.0
"..." are you with the cleanliness of the facility? 
 
5.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
VR
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Review by Bonner, for Heritage House of Keller
Overall rating 
 
4.9
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
5.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
5.0
"..." are you with the therapy department? 
 
5.0
"..." are you with how quickly the social worker responds? 
 
5.0
"..." are you with the availability of the Administrator? 
 
5.0
"..." are you with the food in the facility? 
 
4.0
"..." are you with the cleanliness of the facility? 
 
5.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
VR
Was this review helpful to you? 0 0
Review by Curtis, for Heritage House of Keller
Overall rating 
 
5.0
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
5.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
5.0
"..." are you with the therapy department? 
 
5.0
"..." are you with how quickly the social worker responds? 
 
5.0
"..." are you with the availability of the Administrator? 
 
5.0
"..." are you with the food in the facility? 
 
5.0
"..." are you with the cleanliness of the facility? 
 
5.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
VR
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Review by Lendorah, for Heritage House of Keller
Overall rating 
 
4.6
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
5.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
4.0
"..." are you with the therapy department? 
 
5.0
"..." are you with how quickly the social worker responds? 
 
4.0
"..." are you with the availability of the Administrator? 
 
5.0
"..." are you with the food in the facility? 
 
3.0
"..." are you with the cleanliness of the facility? 
 
5.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
Food terrible sometimes.

VR
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Review by Maishall, for Heritage House of Keller
Overall rating 
 
4.9
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
5.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
4.0
"..." are you with the therapy department? 
 
N/A
"..." are you with how quickly the social worker responds? 
 
N/A
"..." are you with the availability of the Administrator? 
 
N/A
"..." are you with the food in the facility? 
 
5.0
"..." are you with the cleanliness of the facility? 
 
5.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
VR
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Review by Johnnie, for Balch Springs Nursing Home
Overall rating 
 
5.0
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
5.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
5.0
"..." are you with the therapy department? 
 
5.0
"..." are you with how quickly the social worker responds? 
 
5.0
"..." are you with the availability of the Administrator? 
 
5.0
"..." are you with the food in the facility? 
 
5.0
"..." are you with the cleanliness of the facility? 
 
5.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
VR
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Review by Rosa, for Balch Springs Nursing Home
Overall rating 
 
4.9
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
5.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
5.0
"..." are you with the therapy department? 
 
5.0
"..." are you with how quickly the social worker responds? 
 
4.0
"..." are you with the availability of the Administrator? 
 
5.0
"..." are you with the food in the facility? 
 
5.0
"..." are you with the cleanliness of the facility? 
 
5.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
VR
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Review by Kevin, for Balch Springs Nursing Home
Overall rating 
 
4.6
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
5.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
3.0
"..." are you with the activities available for residents? 
 
5.0
"..." are you with the therapy department? 
 
5.0
"..." are you with how quickly the social worker responds? 
 
5.0
"..." are you with the availability of the Administrator? 
 
5.0
"..." are you with the food in the facility? 
 
3.0
"..." are you with the cleanliness of the facility? 
 
5.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
Seasoning on food was lacking "variety of option is not real big".
VR
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Review by Molina, for Balch Springs Nursing Home
Overall rating 
 
4.9
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
5.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
N/A
"..." are you with the therapy department? 
 
5.0
"..." are you with how quickly the social worker responds? 
 
5.0
"..." are you with the availability of the Administrator? 
 
5.0
"..." are you with the food in the facility? 
 
4.0
"..." are you with the cleanliness of the facility? 
 
5.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
VR
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Review by Atok, for Balch Springs Nursing Home
Overall rating 
 
5.0
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
5.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
5.0
"..." are you with the therapy department? 
 
5.0
"..." are you with how quickly the social worker responds? 
 
5.0
"..." are you with the availability of the Administrator? 
 
5.0
"..." are you with the food in the facility? 
 
5.0
"..." are you with the cleanliness of the facility? 
 
5.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
VR
Was this review helpful to you? 0 0
Review by Mary, for Balch Springs Nursing Home
Overall rating 
 
5.0
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
5.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
5.0
"..." are you with the therapy department? 
 
5.0
"..." are you with how quickly the social worker responds? 
 
5.0
"..." are you with the availability of the Administrator? 
 
5.0
"..." are you with the food in the facility? 
 
5.0
"..." are you with the cleanliness of the facility? 
 
5.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
VR
Was this review helpful to you? 0 0
Review by Lurline, for Heritage House of Keller
Overall rating 
 
4.8
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
5.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
5.0
"..." are you with the therapy department? 
 
N/A
"..." are you with how quickly the social worker responds? 
 
N/A
"..." are you with the availability of the Administrator? 
 
5.0
"..." are you with the food in the facility? 
 
3.0
"..." are you with the cleanliness of the facility? 
 
5.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
VR
Was this review helpful to you? 0 0
Review by Mary, for Heritage House of Keller
Overall rating 
 
4.9
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
5.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
N/A
"..." are you with the therapy department? 
 
N/A
"..." are you with how quickly the social worker responds? 
 
N/A
"..." are you with the availability of the Administrator? 
 
N/A
"..." are you with the food in the facility? 
 
5.0
"..." are you with the cleanliness of the facility? 
 
4.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
No complaints.

VR
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Review by Joan, for Heritage House of Keller
Overall rating 
 
4.5
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
4.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
4.0
"..." are you with the activities available for residents? 
 
4.0
"..." are you with the therapy department? 
 
N/A
"..." are you with how quickly the social worker responds? 
 
N/A
"..." are you with the availability of the Administrator? 
 
N/A
"..." are you with the food in the facility? 
 
4.0
"..." are you with the cleanliness of the facility? 
 
5.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
VR
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Review by Eleanor, for Heritage House of Keller
Overall rating 
 
4.7
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
4.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
3.0
"..." are you with the activities available for residents? 
 
5.0
"..." are you with the therapy department? 
 
5.0
"..." are you with how quickly the social worker responds? 
 
5.0
"..." are you with the availability of the Administrator? 
 
5.0
"..." are you with the food in the facility? 
 
5.0
"..." are you with the cleanliness of the facility? 
 
5.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
VR
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Review by Saenz, for Heritage House of Keller
Overall rating 
 
5.0
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
5.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
N/A
"..." are you with the therapy department? 
 
5.0
"..." are you with how quickly the social worker responds? 
 
5.0
"..." are you with the availability of the Administrator? 
 
5.0
"..." are you with the food in the facility? 
 
5.0
"..." are you with the cleanliness of the facility? 
 
5.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
VR
Was this review helpful to you? 0 0
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