Dr. Jay Older, MD
User reviews
248 reviews
Overall rating
4.9
Reviewers' Overall Rating
5.0 (241)
Ease of Getting Appointment
4.9 (247)
Helps Patient/Family Understand Condition
4.9 (248)
Listens & Addresses Concerns
5.0 (247)
Demonstrates Bedside Manner
4.9 (245)
Office Staff is Professional & Courteous
5.0 (247)
Office is Clean & Comfortable
4.9 (247)
Accurately Diagnosed Condition
5.0 (248)
Staff Follows Up as Needed
5.0 (248)
Waiting Time During Visit
4.8 (246)
Spends Enough Time With Me
4.9 (247)
Patient Velma
Overall rating
5.0
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
Wait time: 5 minutes
Patient with doctor: 1 year
Dr. Older is a most sensitive and compassionate doctor. He truly cares about his patients. I would recommend him highly. His knowledge and skills are the best available.
Patient with doctor: 1 year
Dr. Older is a most sensitive and compassionate doctor. He truly cares about his patients. I would recommend him highly. His knowledge and skills are the best available.
VR
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Patient Colleen
Overall rating
5.0
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
Wait Time 20 minutes
Patient with doctor: 12 months
Dr. Older has been wonderful. I came in for a 2nd opinion as I was not comfortable with the first doctor I saw. From the first moment I stepped into his office, his staff and Dr. Older have made me feel comfortable, treat me with care. They have spent the time to make sure this humble situation became not so bad! Thank!!!
Patient with doctor: 12 months
Dr. Older has been wonderful. I came in for a 2nd opinion as I was not comfortable with the first doctor I saw. From the first moment I stepped into his office, his staff and Dr. Older have made me feel comfortable, treat me with care. They have spent the time to make sure this humble situation became not so bad! Thank!!!
VR
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Patient Shirley
Overall rating
5.0
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
Wait Time: 15 Minutes
Patient with doctor: N/A
Completely satisfied with doctor & staff.
Thanks.
Patient with doctor: N/A
Completely satisfied with doctor & staff.
Thanks.
VR
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Patient Victoria
Overall rating
5.0
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
Wait Time: 5-10 Minutes
Patient with doctor: 1 Month
Very kind & gentle. Results after 1 week are great.
The staff is also very positive & helpful.
Patient with doctor: 1 Month
Very kind & gentle. Results after 1 week are great.
The staff is also very positive & helpful.
VR
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Patient Bryan
Overall rating
5.0
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
Wait time: 45 minutes
Patient with doctor: 3 months
Dr. Older and his staff are top notch from entering the office, spending time explaining consent with patient, and performing top notch surgery. I would recommend Dr. Older and his office to anyone.
Patient with doctor: 3 months
Dr. Older and his staff are top notch from entering the office, spending time explaining consent with patient, and performing top notch surgery. I would recommend Dr. Older and his office to anyone.
VR
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Patient Lucille
Overall rating
5.0
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
Wait time = 20 minutes
I was very apprehensive. Angie put me at such ease before I saw the MD. 1st class. Excellent assistant to MD. Called me back immediately. I would recommend to everyone.
I was very apprehensive. Angie put me at such ease before I saw the MD. 1st class. Excellent assistant to MD. Called me back immediately. I would recommend to everyone.
VR
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Patient James
Overall rating
5.0
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
Wait time: 1 minute
Patient with doctor: 4 years
The entire staff is very nice, cheerful, helpful and a pleasure to work with. Generally answering questions is quick and easy. Dr. Older is always kind, talkative, and professional in his care delivery. I trust his expertise and experience and will return for additional care if needed with no hesitation.
Patient with doctor: 4 years
The entire staff is very nice, cheerful, helpful and a pleasure to work with. Generally answering questions is quick and easy. Dr. Older is always kind, talkative, and professional in his care delivery. I trust his expertise and experience and will return for additional care if needed with no hesitation.
VR
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Patient Laurel
Overall rating
5.0
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
Wait time: 10 minutes
Patient with doctor: 5 years
Dr. Older is excellent in all his staff. I had 2 issues and I'm 100% satisfied. He came highly recommended by Dr. Spanich at Florida Medical Clinic in Zephyrhills, FL. I couldn't be happier. He also has a great sense of humour.
Patient with doctor: 5 years
Dr. Older is excellent in all his staff. I had 2 issues and I'm 100% satisfied. He came highly recommended by Dr. Spanich at Florida Medical Clinic in Zephyrhills, FL. I couldn't be happier. He also has a great sense of humour.
VR
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Patient Betty
Overall rating
5.0
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
Wait time: 5 minutes
Patient with doctor: 8 months
I am happy that I have better vision in my left eye. i can see my puzzles and books so much better. Thank you!
Patient with doctor: 8 months
I am happy that I have better vision in my left eye. i can see my puzzles and books so much better. Thank you!
VR
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Patient Ronald
(Updated: September 29, 2014)
Overall rating
5.0
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
Wait time: under 10 minutes
Patient with doctor: 2 months
Professional, caring doctor and staff everything was handled and done as well as anyone could possibly expect.
Patient with doctor: 2 months
Professional, caring doctor and staff everything was handled and done as well as anyone could possibly expect.
View scanned
VR
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Patient Anthony
Overall rating
5.0
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
Wait time: 3 minutes
Patient with doctor: 2 years
Awesome service! Staff were professional, courteous and friendly!
Patient with doctor: 2 years
Awesome service! Staff were professional, courteous and friendly!
VR
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Patient Donald
Overall rating
5.0
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
Wait time: 10 minutes
Patient with doctor: 4 years
Dr. Older was fantastic. My eyelid problem was fixed.
Patient with doctor: 4 years
Dr. Older was fantastic. My eyelid problem was fixed.
VR
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Patient Susan
Overall rating
5.0
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
Wait time: 5-10 minutes
Patient with doctor: 3 years
This doctor is a kind person. His entire office reflects the same approach. I had an upper blepharoplasty done. The entire procedure start to discharge was operated like a finely tuned wheel. I'm beautiful now!
Patient with doctor: 3 years
This doctor is a kind person. His entire office reflects the same approach. I had an upper blepharoplasty done. The entire procedure start to discharge was operated like a finely tuned wheel. I'm beautiful now!
VR
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Patient Ella
Overall rating
5.0
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
Wait time: N/A
Patient with doctor: 5 years
Excellent doctor with very good staff, all are very professional.
Patient with doctor: 5 years
Excellent doctor with very good staff, all are very professional.
VR
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Patient Gary
Overall rating
5.0
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
Wait time: 10 minutes
Patient with doctor: 1 month
Dr. Older and staff were great. Just in 6 days I can see everything. Can't believe I waited so long to have this done. I already gave his name out to one of my friends! Thank you
Patient with doctor: 1 month
Dr. Older and staff were great. Just in 6 days I can see everything. Can't believe I waited so long to have this done. I already gave his name out to one of my friends! Thank you
VR
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Patient Robert
Overall rating
4.9
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
4.0
Spends Enough Time With Me
5.0
Wait time: 30 minutes
Patient with doctor: months
Dr. Older is exceptionally skilled both professionally and personally.
Patient with doctor: months
Dr. Older is exceptionally skilled both professionally and personally.
VR
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Patient Karen
Overall rating
4.7
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
4.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
4.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
4.0
Spends Enough Time With Me
5.0
Wait time = 30 minutes
I was very pleased with my results. No pain at all. Dr. Older was very careful not to "overdo" my eyelids and satisfying to me.the results are very
I was very pleased with my results. No pain at all. Dr. Older was very careful not to "overdo" my eyelids and satisfying to me.the results are very
VR
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Patient Betty
Overall rating
5.0
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
N/A
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
ID #012351
Wait time: 3-5 minutes
Wait time: 3-5 minutes
VR
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Patient Michael
Overall rating
5.0
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
Patient for 2 years.
I have seen many doctors over the years. Dr. Older is one of the best.
I have seen many doctors over the years. Dr. Older is one of the best.
VR
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Patient Frances
Overall rating
5.0
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
No wait time.
Patient for 3 years
Great physician! I would recommend him to anyone.
Patient for 3 years
Great physician! I would recommend him to anyone.
VR
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Patient Virgnia
Overall rating
5.0
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
Wait time 10 min
Very happy with the surgical results.
Very happy with the surgical results.
VR
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Patient Eleanor
Overall rating
5.0
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
Wait time 5 minutes
Dr. Older was recommended by my ophthalmologist to perform reconstructive surgery: droopy eyelids. I feel that he did an excellent job.
Dr. Older was recommended by my ophthalmologist to perform reconstructive surgery: droopy eyelids. I feel that he did an excellent job.
VR
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Patient BERNY
Overall rating
5.0
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
Wait time: 10 minutes.
Patient with doctor: 4 months.
DR. OLDER DID A FINE JOB AND I WOULD NOT HESITATE TO RECOMMEND HIM TO OTHERS.
Patient with doctor: 4 months.
DR. OLDER DID A FINE JOB AND I WOULD NOT HESITATE TO RECOMMEND HIM TO OTHERS.
VR
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Patient Carolyn
Overall rating
5.0
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
Wait time: 0 Minute.
Patient with doctor: N/A
Patient with doctor: N/A
VR
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Patient Kathleen
(Updated: January 09, 2016)
Overall rating
5.0
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
Wait time: 7-10 Minutes.
Patient with doctor: N/A
On April 16 I had blepharoplasty of both upper lids and bilateral internal browpexy, done by Dr. Older . It was the best surgical experiences of any I've had (10 total). Throughout the entire process of making appts for eval to post –op everyone was so professional yet caring on a “HUMAN/Bedside” Level. Dr.Older is the best.
Patient with doctor: N/A
On April 16 I had blepharoplasty of both upper lids and bilateral internal browpexy, done by Dr. Older . It was the best surgical experiences of any I've had (10 total). Throughout the entire process of making appts for eval to post –op everyone was so professional yet caring on a “HUMAN/Bedside” Level. Dr.Older is the best.
VR
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Patient Glenn
Overall rating
5.0
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
Wait time: 10 Minutes.
Patient with doctor: N/A
Just like family, very conscious of patients wants very very capable
Works very well with all staff office any surgery
A true Pleasure !!
Patient with doctor: N/A
Just like family, very conscious of patients wants very very capable
Works very well with all staff office any surgery
A true Pleasure !!
VR
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Patient John
(Updated: June 27, 2015)
Overall rating
5.0
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
Wait time: 30 Minutes.
Patient with doctor: 2 Years
Surgery and stitches went very well. Healing fine almost complete.
Patient with doctor: 2 Years
Surgery and stitches went very well. Healing fine almost complete.
VR
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Patient Bud
Overall rating
5.0
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
Wait time: 5 Minutes.
Patient with Doctor: New
Great job, wonderful.
Patient with Doctor: New
Great job, wonderful.
VR
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Patient Stanley
Overall rating
5.0
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
Wait time: 10 Minutes.
Patient with Doctor: 2 months
Dr. Older is the ultimate professional with decades of experience. He does excellent work!
Patient with Doctor: 2 months
Dr. Older is the ultimate professional with decades of experience. He does excellent work!
VR
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Patient Mildred
Overall rating
5.0
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
Wait time: 5-10 Minutes.
Patient with Doctor: 2 Months
Could not be nicer. Very professional yet pleasant to talk to.
Patient with Doctor: 2 Months
Could not be nicer. Very professional yet pleasant to talk to.
VR
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Patient Charles
Overall rating
5.0
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
Wait time: 15 Minutes.
Patient with Doctor: 24 Days
I was very pleased with all aspects of the procedure with Dr. Older and his staff.
I was made to feel at home by Dr. Older's complete staff.
Patient with Doctor: 24 Days
I was very pleased with all aspects of the procedure with Dr. Older and his staff.
I was made to feel at home by Dr. Older's complete staff.
VR
Verified Reviews® by Credential Protection
Patient Nicolae
(Updated: January 10, 2016)
Overall rating
5.0
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
Wait time: 5 Minutes.
Patient with Doctor: N/A
Excellent doctor and staff.
Patient with Doctor: N/A
Excellent doctor and staff.
VR
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Patient Anonymous
Overall rating
5.0
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
Wait time: A few Minutes.
Patient with Doctor: 2 Months
I am pleased to be Dr. Older's patient. Staff members very professional, surgery was awesome, during and after and look very natural. I am very happy with the result. Thanks a lot.
Patient with Doctor: 2 Months
I am pleased to be Dr. Older's patient. Staff members very professional, surgery was awesome, during and after and look very natural. I am very happy with the result. Thanks a lot.
VR
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Patient Marsha
Overall rating
5.0
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
Wait time: 1 Minute.
Patient with Doctor: 5 Months
Dr. Older and his staff are very professional, knowledgeable and personable. My eyelid surgery was excellent, and highly recommend Dr. Older. Thank you!
Patient with Doctor: 5 Months
Dr. Older and his staff are very professional, knowledgeable and personable. My eyelid surgery was excellent, and highly recommend Dr. Older. Thank you!
VR
Verified Reviews® by Credential Protection
Patient Connie
Overall rating
5.0
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
Wait time: 10 Minutes.
Patient with Doctor: 2+ Months
Happy with results.
Patient with Doctor: 2+ Months
Happy with results.
VR
Verified Reviews® by Credential Protection
Patient Deb
Overall rating
5.0
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
Wait time: 5 Minutes.
Patient with Doctor: 20+ Years
The staff and the doctor were INCREDIBLE. Clean facility. I feel like a new woman.
Patient with Doctor: 20+ Years
The staff and the doctor were INCREDIBLE. Clean facility. I feel like a new woman.
VR
Verified Reviews® by Credential Protection
Patient Pio
Overall rating
5.0
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
N/A
Wait time: 5 Minutes.
Patient with Doctor: N/A
Top- notch
I will recommend them to family and friends.
Patient with Doctor: N/A
Top- notch
I will recommend them to family and friends.
VR
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Patient Bonnie
Overall rating
5.0
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
Wait time: 5 Minutes.
Patient with Doctor: N/A
I was referred to Dr. Older by another eye doctor. He is very professional and caring. He did my eyelid and muscle surgery. I am very happy with the results.
Patient with Doctor: N/A
I was referred to Dr. Older by another eye doctor. He is very professional and caring. He did my eyelid and muscle surgery. I am very happy with the results.
VR
Verified Reviews® by Credential Protection
Patient Patsy
Overall rating
5.0
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
Wait time: 5 Minutes.
Patient with Doctor: 3 Months
He alleviated my apprehension and the surgery was perfect.
Patient with Doctor: 3 Months
He alleviated my apprehension and the surgery was perfect.
VR
Verified Reviews® by Credential Protection
Patient Christine
Overall rating
5.0
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
Wait time: 10 Minutes.
Patient with Doctor: 2 Months
Patient with Doctor: 2 Months
VR
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Patient Elaine
Overall rating
5.0
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
Wait time: 10 Minutes.
Patient with Doctor: N/A
Very nice environment, friendly staff.
Patient with Doctor: N/A
Very nice environment, friendly staff.
VR
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Patient Charles
Overall rating
5.0
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
Wait time: 5 Minutes.
Patient with Doctor: 3 Months
Excellent through out, Definitely recommend Dr. Older.
Patient with Doctor: 3 Months
Excellent through out, Definitely recommend Dr. Older.
VR
Verified Reviews® by Credential Protection
Patient James
Overall rating
5.0
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
Wait time: 0 Minute
Patient with Doctor: 4 Months
Excellent result.
Patient with Doctor: 4 Months
Excellent result.
VR
Verified Reviews® by Credential Protection
Patient Patricia
Overall rating
5.0
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
Wait time: N/A
Patient with Doctor: N/A
I was very pleased with my surgery and would recommend Dr. Older and staff to anyone.
Patient with Doctor: N/A
I was very pleased with my surgery and would recommend Dr. Older and staff to anyone.
VR
Verified Reviews® by Credential Protection
Patient Jack
Overall rating
5.0
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
Wait time: 10 Minutes
Patient with Doctor: 2 Years
Dr. Older is a caring and skilled surgeon who transformed a terribly damaged eyelid and made it whole again.
Patient with Doctor: 2 Years
Dr. Older is a caring and skilled surgeon who transformed a terribly damaged eyelid and made it whole again.
VR
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Patient Shanne
Overall rating
5.0
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
Wait time: 10 Minutes
Patient with Doctor: N/A
Excellent experience. Will refer to family and friend!
Patient with Doctor: N/A
Excellent experience. Will refer to family and friend!
VR
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Anonymous Review
(Updated: January 28, 2015)
Overall rating
5.0
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
Wait time:
Patient with doctor:
I went to Dr Older approximately 30 years ago. Last year I made an [appointment].
Patient with doctor:
I went to Dr Older approximately 30 years ago. Last year I made an [appointment].
VR
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Patient Helen
(Updated: January 28, 2015)
Overall rating
5.0
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
Wait time: 10 minutes
Patient with doctor: 6 years
I am very pleased with the results of my eyelid surgery. My friends tell me I look great.
Patient with doctor: 6 years
I am very pleased with the results of my eyelid surgery. My friends tell me I look great.
VR
Verified Reviews® by Credential Protection
Patient William
Overall rating
5.0
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
Wait time = 5 minutes
Dr. Older did exactly what I wanted done - my eye no longer tears excessively and there's no "foreign object" sensation.
Dr. Older did exactly what I wanted done - my eye no longer tears excessively and there's no "foreign object" sensation.
VR
Verified Reviews® by Credential Protection
Patient Kathy
Overall rating
5.0
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
Wait time = 10 minutes
Very satisfied with the care.
Very satisfied with the care.
VR
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