Dr. Jay Older, MD

 
4.9 (248)
10041  

User reviews

248 reviews

 
(237)
 
(11)
3 stars
 
(0)
2 stars
 
(0)
1 star
 
(0)
Overall rating 
 
4.9
Reviewers' Overall Rating 
 
5.0  (241)
Ease of Getting Appointment 
 
4.9  (247)
Helps Patient/Family Understand Condition 
 
4.9  (248)
Listens & Addresses Concerns 
 
5.0  (247)
Demonstrates Bedside Manner 
 
4.9  (245)
Office Staff is Professional & Courteous 
 
5.0  (247)
Office is Clean & Comfortable 
 
4.9  (247)
Accurately Diagnosed Condition 
 
5.0  (248)
Staff Follows Up as Needed 
 
5.0  (248)
Waiting Time During Visit 
 
4.8  (246)
Spends Enough Time With Me 
 
4.9  (247)
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248 results - showing 201 - 248
1 2 3 4 5
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Patient Rose
Overall rating 
 
5.0
Reviewers' Overall Rating 
 
5.0
Ease of Getting Appointment 
 
5.0
Helps Patient/Family Understand Condition 
 
5.0
Listens & Addresses Concerns 
 
5.0
Demonstrates Bedside Manner 
 
5.0
Office Staff is Professional & Courteous 
 
5.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
5.0
Waiting Time During Visit 
 
5.0
Spends Enough Time With Me 
 
5.0
ID #012347
Wait time: 10 minutes

Dr. Older is very considerate, patient, warm and caring! Staff is very professional!
VR
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Patient Paulene
Overall rating 
 
5.0
Reviewers' Overall Rating 
 
5.0
Ease of Getting Appointment 
 
5.0
Helps Patient/Family Understand Condition 
 
5.0
Listens & Addresses Concerns 
 
5.0
Demonstrates Bedside Manner 
 
5.0
Office Staff is Professional & Courteous 
 
5.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
5.0
Waiting Time During Visit 
 
5.0
Spends Enough Time With Me 
 
5.0
ID #012349
Wait time: 5 minutes

Excellent and compassionate care. Makes you feel very comfortable. Easy to talk with :)
VR
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Patient Betty
Overall rating 
 
5.0
Reviewers' Overall Rating 
 
5.0
Ease of Getting Appointment 
 
5.0
Helps Patient/Family Understand Condition 
 
5.0
Listens & Addresses Concerns 
 
5.0
Demonstrates Bedside Manner 
 
5.0
Office Staff is Professional & Courteous 
 
5.0
Office is Clean & Comfortable 
 
N/A
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
5.0
Waiting Time During Visit 
 
5.0
Spends Enough Time With Me 
 
5.0
ID #012351
Wait time: 3-5 minutes
VR
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Patient Michael
Overall rating 
 
4.8
Reviewers' Overall Rating 
 
5.0
Ease of Getting Appointment 
 
5.0
Helps Patient/Family Understand Condition 
 
5.0
Listens & Addresses Concerns 
 
5.0
Demonstrates Bedside Manner 
 
5.0
Office Staff is Professional & Courteous 
 
4.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
5.0
Waiting Time During Visit 
 
4.0
Spends Enough Time With Me 
 
5.0
ID #012344
Wait time: 15 minutes
VR
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Patient Elaine
Overall rating 
 
5.0
Reviewers' Overall Rating 
 
5.0
Ease of Getting Appointment 
 
5.0
Helps Patient/Family Understand Condition 
 
5.0
Listens & Addresses Concerns 
 
5.0
Demonstrates Bedside Manner 
 
5.0
Office Staff is Professional & Courteous 
 
5.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
5.0
Waiting Time During Visit 
 
5.0
Spends Enough Time With Me 
 
5.0
ID #012117
Wait time: 10 minutes

Great experience. Results better than expected. Doctor and staff were professional and friendly. Would highly recommend them. My eyes look great!!
VD
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Patient M.D.
Overall rating 
 
5.0
Reviewers' Overall Rating 
 
5.0
Ease of Getting Appointment 
 
5.0
Helps Patient/Family Understand Condition 
 
5.0
Listens & Addresses Concerns 
 
5.0
Demonstrates Bedside Manner 
 
5.0
Office Staff is Professional & Courteous 
 
5.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
5.0
Waiting Time During Visit 
 
5.0
Spends Enough Time With Me 
 
5.0
ID #012345
Wait time: 5 minutes

Dr. Older was very professional, reassuring and listened to all my concerns. The best part of the experience was the follow up by Dr. Older and his staff. The personal phone calls to check my progress made me feel well taken care of as an individual, not just another patient.
VD
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Patient Dede
Overall rating 
 
5.0
Reviewers' Overall Rating 
 
5.0
Ease of Getting Appointment 
 
5.0
Helps Patient/Family Understand Condition 
 
5.0
Listens & Addresses Concerns 
 
5.0
Demonstrates Bedside Manner 
 
5.0
Office Staff is Professional & Courteous 
 
5.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
5.0
Waiting Time During Visit 
 
5.0
Spends Enough Time With Me 
 
5.0
ID #012116
Wait time: 0 minutes (right on time)

Dr. Older had the correct solution for my problem. Chris was kind and took extra care during the exam. Everyone was more "a friend" than someone you met only twice. They put you at ease. Thank you Dr. Older and staff.
VD
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Patient Don
Overall rating 
 
5.0
Reviewers' Overall Rating 
 
5.0
Ease of Getting Appointment 
 
5.0
Helps Patient/Family Understand Condition 
 
5.0
Listens & Addresses Concerns 
 
5.0
Demonstrates Bedside Manner 
 
5.0
Office Staff is Professional & Courteous 
 
5.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
5.0
Waiting Time During Visit 
 
5.0
Spends Enough Time With Me 
 
5.0
ID #012338
Wait time: 10 minutes

I can't say enough good about Dr. Older and staff.
VD
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Patient Daniel
Overall rating 
 
5.0
Reviewers' Overall Rating 
 
5.0
Ease of Getting Appointment 
 
5.0
Helps Patient/Family Understand Condition 
 
5.0
Listens & Addresses Concerns 
 
5.0
Demonstrates Bedside Manner 
 
5.0
Office Staff is Professional & Courteous 
 
5.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
5.0
Waiting Time During Visit 
 
5.0
Spends Enough Time With Me 
 
5.0
ID #012325
Wait time: 10 minutes
While I can't effectively express the extent of my satisfaction and gratitude in the space allotted, suffice to say that I'm immensely grateful for the methodical and meticulous care Dr. Older afforded me. With his unparalleled care and honesty, his wealth of knowledge and experience, and his phenomenal professionalism, his work is second-to-none. His extraordinary commitment to unrivaled plastic surgery, my health and peace of mind speaks volumes to the integrity with which he practices medicine.
VD
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Patient Aema
Overall rating 
 
5.0
Reviewers' Overall Rating 
 
5.0
Ease of Getting Appointment 
 
5.0
Helps Patient/Family Understand Condition 
 
5.0
Listens & Addresses Concerns 
 
5.0
Demonstrates Bedside Manner 
 
5.0
Office Staff is Professional & Courteous 
 
5.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
5.0
Waiting Time During Visit 
 
5.0
Spends Enough Time With Me 
 
5.0
ID #012313
Wait time: 10 minutes

Wonderful doctor! So very very nice!
VR
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Patient Lucy
Overall rating 
 
5.0
Reviewers' Overall Rating 
 
5.0
Ease of Getting Appointment 
 
5.0
Helps Patient/Family Understand Condition 
 
5.0
Listens & Addresses Concerns 
 
5.0
Demonstrates Bedside Manner 
 
5.0
Office Staff is Professional & Courteous 
 
5.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
5.0
Waiting Time During Visit 
 
5.0
Spends Enough Time With Me 
 
5.0
ID #012209
Wait time: 5 minutes

I would recommend others to have work done.
VR
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Patient Mary
Overall rating 
 
5.0
Reviewers' Overall Rating 
 
N/A
Ease of Getting Appointment 
 
5.0
Helps Patient/Family Understand Condition 
 
5.0
Listens & Addresses Concerns 
 
5.0
Demonstrates Bedside Manner 
 
5.0
Office Staff is Professional & Courteous 
 
5.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
5.0
Waiting Time During Visit 
 
5.0
Spends Enough Time With Me 
 
5.0
ID #012115
Wait time: 10-15 minutes
VD
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Patient Linda
Overall rating 
 
5.0
Reviewers' Overall Rating 
 
5.0
Ease of Getting Appointment 
 
5.0
Helps Patient/Family Understand Condition 
 
5.0
Listens & Addresses Concerns 
 
5.0
Demonstrates Bedside Manner 
 
5.0
Office Staff is Professional & Courteous 
 
5.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
5.0
Waiting Time During Visit 
 
5.0
Spends Enough Time With Me 
 
5.0
ID #012113
Wait time: 5 minutes
Dr. Older is the best! 2 years ago he did a skin graph on my eye for cancer surgery. This year he lifted my eyelids. My eyelids are now even and natural looking. He and all the people in his office are caring and professional. I highly recommend Dr. Older to anyone who needs eyelid surgery.
VD
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Patient Amy
Overall rating 
 
5.0
Reviewers' Overall Rating 
 
5.0
Ease of Getting Appointment 
 
5.0
Helps Patient/Family Understand Condition 
 
5.0
Listens & Addresses Concerns 
 
5.0
Demonstrates Bedside Manner 
 
5.0
Office Staff is Professional & Courteous 
 
5.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
5.0
Waiting Time During Visit 
 
5.0
Spends Enough Time With Me 
 
5.0
ID #012208
Wait time: 5 minutes
I do trust Dr. Older. He has many years of experience and it is very obvious that he completely knows his work. He is extremely professional and I was impressed that he called me personally the night after surgery. Fantastic Doctor.
VD
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Patient William
Overall rating 
 
5.0
Reviewers' Overall Rating 
 
5.0
Ease of Getting Appointment 
 
5.0
Helps Patient/Family Understand Condition 
 
5.0
Listens & Addresses Concerns 
 
5.0
Demonstrates Bedside Manner 
 
5.0
Office Staff is Professional & Courteous 
 
5.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
5.0
Waiting Time During Visit 
 
5.0
Spends Enough Time With Me 
 
5.0
ID #012341
Wait time: 10-15 minutes
VR
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Patient Tim
Overall rating 
 
5.0
Reviewers' Overall Rating 
 
5.0
Ease of Getting Appointment 
 
5.0
Helps Patient/Family Understand Condition 
 
5.0
Listens & Addresses Concerns 
 
5.0
Demonstrates Bedside Manner 
 
5.0
Office Staff is Professional & Courteous 
 
5.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
5.0
Waiting Time During Visit 
 
5.0
Spends Enough Time With Me 
 
5.0
ID #012109
Wait time: 10 minutes
VR
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Patient Kelly
Overall rating 
 
4.9
Reviewers' Overall Rating 
 
5.0
Ease of Getting Appointment 
 
5.0
Helps Patient/Family Understand Condition 
 
4.0
Listens & Addresses Concerns 
 
5.0
Demonstrates Bedside Manner 
 
5.0
Office Staff is Professional & Courteous 
 
5.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
5.0
Waiting Time During Visit 
 
5.0
Spends Enough Time With Me 
 
5.0
ID #012207
Wait time: 5 minutes
I've been seeing Dr. Older for 7 years now. I have seen many other doctors for Botox injections, but Dr. Older is by far the best I have seen. I would recommend him to anyone.
VD
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Patient Frank
Overall rating 
 
5.0
Reviewers' Overall Rating 
 
5.0
Ease of Getting Appointment 
 
5.0
Helps Patient/Family Understand Condition 
 
5.0
Listens & Addresses Concerns 
 
5.0
Demonstrates Bedside Manner 
 
5.0
Office Staff is Professional & Courteous 
 
5.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
5.0
Waiting Time During Visit 
 
5.0
Spends Enough Time With Me 
 
5.0
ID #012339
Wait time: 10 minutes
Referred to Dr. Older by Dr. Hamill, who treated me for skin cancer on lower eyelid. So glad that he did!
VD
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Patient Thomas
Overall rating 
 
4.8
Reviewers' Overall Rating 
 
5.0
Ease of Getting Appointment 
 
5.0
Helps Patient/Family Understand Condition 
 
4.0
Listens & Addresses Concerns 
 
4.0
Demonstrates Bedside Manner 
 
5.0
Office Staff is Professional & Courteous 
 
5.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
5.0
Waiting Time During Visit 
 
5.0
Spends Enough Time With Me 
 
5.0
ID #012206
Wait time: 10 minutes
Very satisfied with my service.
VD
Was this review helpful to you? 0 0
Patient Melissa
Overall rating 
 
5.0
Reviewers' Overall Rating 
 
5.0
Ease of Getting Appointment 
 
5.0
Helps Patient/Family Understand Condition 
 
5.0
Listens & Addresses Concerns 
 
5.0
Demonstrates Bedside Manner 
 
5.0
Office Staff is Professional & Courteous 
 
5.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
5.0
Waiting Time During Visit 
 
5.0
Spends Enough Time With Me 
 
5.0
ID #012107
Wait time: 15 minutes

Very pleased.
VR
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Patient Karen
Overall rating 
 
5.0
Reviewers' Overall Rating 
 
5.0
Ease of Getting Appointment 
 
5.0
Helps Patient/Family Understand Condition 
 
5.0
Listens & Addresses Concerns 
 
5.0
Demonstrates Bedside Manner 
 
5.0
Office Staff is Professional & Courteous 
 
5.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
5.0
Waiting Time During Visit 
 
5.0
Spends Enough Time With Me 
 
5.0
ID #012336
Wait time: 10 minutes
Dr. Older is very thorough and knowledgeable in his field. He listens to his patients and tries to resolve their concerns. Had to use after hours staff. They were quick to respond to my needs.
VD
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Patient Jennifer
Overall rating 
 
4.9
Reviewers' Overall Rating 
 
5.0
Ease of Getting Appointment 
 
5.0
Helps Patient/Family Understand Condition 
 
5.0
Listens & Addresses Concerns 
 
5.0
Demonstrates Bedside Manner 
 
5.0
Office Staff is Professional & Courteous 
 
5.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
5.0
Waiting Time During Visit 
 
4.0
Spends Enough Time With Me 
 
5.0
ID #012334
Wait time: 5-10 minutes
Dr. was attentive, compassionate and meticulous as was his surgical staff and office staff.
VD
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Patient Kenneth
Overall rating 
 
4.6
Reviewers' Overall Rating 
 
5.0
Ease of Getting Appointment 
 
4.0
Helps Patient/Family Understand Condition 
 
4.0
Listens & Addresses Concerns 
 
4.0
Demonstrates Bedside Manner 
 
4.0
Office Staff is Professional & Courteous 
 
5.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
5.0
Waiting Time During Visit 
 
5.0
Spends Enough Time With Me 
 
5.0
ID # 012333
VD
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Patient Nancy
Overall rating 
 
4.9
Reviewers' Overall Rating 
 
5.0
Ease of Getting Appointment 
 
5.0
Helps Patient/Family Understand Condition 
 
5.0
Listens & Addresses Concerns 
 
5.0
Demonstrates Bedside Manner 
 
5.0
Office Staff is Professional & Courteous 
 
5.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
5.0
Waiting Time During Visit 
 
4.0
Spends Enough Time With Me 
 
5.0
ID #012202
Wait time: 30 minutes
All conditions were suitable and good. Dr. Older is Great at his profession and accurate.
VD
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Patient Randy
Overall rating 
 
4.7
Reviewers' Overall Rating 
 
5.0
Ease of Getting Appointment 
 
5.0
Helps Patient/Family Understand Condition 
 
4.0
Listens & Addresses Concerns 
 
4.0
Demonstrates Bedside Manner 
 
5.0
Office Staff is Professional & Courteous 
 
5.0
Office is Clean & Comfortable 
 
4.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
5.0
Waiting Time During Visit 
 
5.0
Spends Enough Time With Me 
 
5.0
ID #012331
Wait time: less than 10 minutes
Excellent experience, explains procedure so I had no surprises.
VD
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Patient Virginia
Overall rating 
 
4.9
Reviewers' Overall Rating 
 
5.0
Ease of Getting Appointment 
 
4.0
Helps Patient/Family Understand Condition 
 
5.0
Listens & Addresses Concerns 
 
5.0
Demonstrates Bedside Manner 
 
5.0
Office Staff is Professional & Courteous 
 
5.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
5.0
Waiting Time During Visit 
 
5.0
Spends Enough Time With Me 
 
5.0
ID #012332
Wait time: 0-5 minutes
Because I chose to make my appt. in Holiday instead of in Tampa @ doctor's regular office, scheduling required a longer wait time. However I did this for my own convenience to avail a trip to Tampa. It was all worth the wait.
VD
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Patient Walter
Overall rating 
 
4.9
Reviewers' Overall Rating 
 
5.0
Ease of Getting Appointment 
 
4.0
Helps Patient/Family Understand Condition 
 
5.0
Listens & Addresses Concerns 
 
5.0
Demonstrates Bedside Manner 
 
5.0
Office Staff is Professional & Courteous 
 
5.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
5.0
Waiting Time During Visit 
 
5.0
Spends Enough Time With Me 
 
5.0
ID #012329
Wait time: 1 minute
VD
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Patient Caroline
Overall rating 
 
4.6
Reviewers' Overall Rating 
 
5.0
Ease of Getting Appointment 
 
5.0
Helps Patient/Family Understand Condition 
 
3.0
Listens & Addresses Concerns 
 
5.0
Demonstrates Bedside Manner 
 
5.0
Office Staff is Professional & Courteous 
 
4.0
Office is Clean & Comfortable 
 
4.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
5.0
Waiting Time During Visit 
 
5.0
Spends Enough Time With Me 
 
5.0
ID #012104
Dr. Older's office nurse speaks for the doctor and often talks over him. She should be "let go" so this good doctor can find his voice again. A great experience except for "Deborah".
VD
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Patient Tom
Overall rating 
 
5.0
Reviewers' Overall Rating 
 
5.0
Ease of Getting Appointment 
 
5.0
Helps Patient/Family Understand Condition 
 
5.0
Listens & Addresses Concerns 
 
5.0
Demonstrates Bedside Manner 
 
5.0
Office Staff is Professional & Courteous 
 
5.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
5.0
Waiting Time During Visit 
 
5.0
Spends Enough Time With Me 
 
5.0
ID# 012201
Wait time = 15 or less minutes
Excellent, professional, experienced
VR
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Patient Debra
Overall rating 
 
4.6
Reviewers' Overall Rating 
 
5.0
Ease of Getting Appointment 
 
4.0
Helps Patient/Family Understand Condition 
 
5.0
Listens & Addresses Concerns 
 
4.0
Demonstrates Bedside Manner 
 
5.0
Office Staff is Professional & Courteous 
 
4.0
Office is Clean & Comfortable 
 
4.0
Accurately Diagnosed Condition 
 
4.0
Staff Follows Up as Needed 
 
5.0
Waiting Time During Visit 
 
5.0
Spends Enough Time With Me 
 
5.0
ID# 012101
Wait time = 10-12 minutes
Very impressed with Dr. Older's way of dealing with my client in a dignified and respectful manner.
VR
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Patient Patricia
Overall rating 
 
5.0
Reviewers' Overall Rating 
 
5.0
Ease of Getting Appointment 
 
5.0
Helps Patient/Family Understand Condition 
 
5.0
Listens & Addresses Concerns 
 
5.0
Demonstrates Bedside Manner 
 
5.0
Office Staff is Professional & Courteous 
 
5.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
5.0
Waiting Time During Visit 
 
5.0
Spends Enough Time With Me 
 
5.0
Wait time = 10 minutes
in 1997 I had a botched up bleph. by a local plastic surgeon leaving me with belot. lower lid ectropion causing severe dryness, corneal scarring and pain. As the pain progressed and all topical treatments foiled and pain worsened, I was referred to Dr. Older. With his surgical intervention, my eyes now close and the pain is subsiding. Getting referred to Dr. Older was the best referral I ever had and well worth the intervention. Thank you Dr. Older.
VR
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Patient Kathleen
Overall rating 
 
5.0
Reviewers' Overall Rating 
 
5.0
Ease of Getting Appointment 
 
5.0
Helps Patient/Family Understand Condition 
 
5.0
Listens & Addresses Concerns 
 
5.0
Demonstrates Bedside Manner 
 
5.0
Office Staff is Professional & Courteous 
 
5.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
5.0
Waiting Time During Visit 
 
5.0
Spends Enough Time With Me 
 
5.0
ID# 012103
Wait time = 15-30 minutes
VR
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Patient Garry
Overall rating 
 
5.0
Reviewers' Overall Rating 
 
5.0
Ease of Getting Appointment 
 
5.0
Helps Patient/Family Understand Condition 
 
5.0
Listens & Addresses Concerns 
 
5.0
Demonstrates Bedside Manner 
 
5.0
Office Staff is Professional & Courteous 
 
5.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
5.0
Waiting Time During Visit 
 
5.0
Spends Enough Time With Me 
 
5.0
ID# 012327
Wait time = 10 minutes
Great experience! Dr. Older personally called after the surgery - that was awesome! Extremely thoughtful and kind staff, always wanting to please! Would most definitely recommend!
VR
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Patient Barbara
Overall rating 
 
5.0
Reviewers' Overall Rating 
 
5.0
Ease of Getting Appointment 
 
5.0
Helps Patient/Family Understand Condition 
 
5.0
Listens & Addresses Concerns 
 
5.0
Demonstrates Bedside Manner 
 
5.0
Office Staff is Professional & Courteous 
 
5.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
5.0
Waiting Time During Visit 
 
5.0
Spends Enough Time With Me 
 
5.0
Wait time: 5 minutes
This doctor was amazing and exceeded my expectations. I highly recommend him.
VD
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Patient Robert
Overall rating 
 
5.0
Reviewers' Overall Rating 
 
5.0
Ease of Getting Appointment 
 
5.0
Helps Patient/Family Understand Condition 
 
5.0
Listens & Addresses Concerns 
 
5.0
Demonstrates Bedside Manner 
 
5.0
Office Staff is Professional & Courteous 
 
5.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
5.0
Waiting Time During Visit 
 
5.0
Spends Enough Time With Me 
 
5.0
Wait time = under 5 minutes
Dr. Older has my complete trust in all medical matters concerning my eyes.
VR
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Patient Eva
Overall rating 
 
5.0
Reviewers' Overall Rating 
 
5.0
Ease of Getting Appointment 
 
5.0
Helps Patient/Family Understand Condition 
 
5.0
Listens & Addresses Concerns 
 
5.0
Demonstrates Bedside Manner 
 
5.0
Office Staff is Professional & Courteous 
 
5.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
5.0
Waiting Time During Visit 
 
N/A
Spends Enough Time With Me 
 
5.0
Time in office: 2 hours but was due to unforeseen circumstances.
VD
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Patient Linda
Overall rating 
 
5.0
Reviewers' Overall Rating 
 
5.0
Ease of Getting Appointment 
 
5.0
Helps Patient/Family Understand Condition 
 
5.0
Listens & Addresses Concerns 
 
5.0
Demonstrates Bedside Manner 
 
5.0
Office Staff is Professional & Courteous 
 
5.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
5.0
Waiting Time During Visit 
 
5.0
Spends Enough Time With Me 
 
5.0
Wait time: 10 minutes
Great bedside manner. Dr. Older and staff were professional and compassionate from start to finish. My eyelids are beautiful thanks to his expertise!
VD
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Patient Sondra
Overall rating 
 
5.0
Reviewers' Overall Rating 
 
5.0
Ease of Getting Appointment 
 
5.0
Helps Patient/Family Understand Condition 
 
5.0
Listens & Addresses Concerns 
 
5.0
Demonstrates Bedside Manner 
 
5.0
Office Staff is Professional & Courteous 
 
5.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
5.0
Waiting Time During Visit 
 
5.0
Spends Enough Time With Me 
 
5.0
Wait time: 5 minutes
I had excellent care and the surgical staff are excellent. I am so happy that I had this procedure done - what a wonderful difference! For several years, I had been looking for Dr. Older. I will recommend him to all my friends.
VD
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Patient Richard
Overall rating 
 
5.0
Reviewers' Overall Rating 
 
5.0
Ease of Getting Appointment 
 
5.0
Helps Patient/Family Understand Condition 
 
5.0
Listens & Addresses Concerns 
 
5.0
Demonstrates Bedside Manner 
 
5.0
Office Staff is Professional & Courteous 
 
5.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
5.0
Waiting Time During Visit 
 
5.0
Spends Enough Time With Me 
 
5.0
Wait time: 10 minutes
Excellent results of skin graft.
VD
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Patient Suzanne
Overall rating 
 
4.9
Reviewers' Overall Rating 
 
5.0
Ease of Getting Appointment 
 
5.0
Helps Patient/Family Understand Condition 
 
5.0
Listens & Addresses Concerns 
 
5.0
Demonstrates Bedside Manner 
 
5.0
Office Staff is Professional & Courteous 
 
5.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
5.0
Waiting Time During Visit 
 
4.0
Spends Enough Time With Me 
 
5.0
Excellent customer service. Follow up care after surgery included a contact number for urgent concerns or problems which was greatly appreciated. Phyllis the surgery coordinator was always available to answer any questions or concerns. Great Care.
VD
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Patient Melissa
Overall rating 
 
5.0
Reviewers' Overall Rating 
 
5.0
Ease of Getting Appointment 
 
5.0
Helps Patient/Family Understand Condition 
 
5.0
Listens & Addresses Concerns 
 
5.0
Demonstrates Bedside Manner 
 
5.0
Office Staff is Professional & Courteous 
 
5.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
5.0
Waiting Time During Visit 
 
5.0
Spends Enough Time With Me 
 
5.0
Wait time: 5-7 minutes
Dr. Older and his staff are outstanding and if I ever need anything I will happily drive to his office. Dr. Older listens and cares, he called to see how I was doing after my surgery! The Best Office Staff ever. Everything is and was so easy working with this Doctor. Thank you for the great care!
VD
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Patient Mary Kay
Overall rating 
 
5.0
Reviewers' Overall Rating 
 
5.0
Ease of Getting Appointment 
 
5.0
Helps Patient/Family Understand Condition 
 
5.0
Listens & Addresses Concerns 
 
5.0
Demonstrates Bedside Manner 
 
5.0
Office Staff is Professional & Courteous 
 
5.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
5.0
Waiting Time During Visit 
 
5.0
Spends Enough Time With Me 
 
5.0
Wait time: 5 minutes
Dr. Older is a true master of the eyes. His skill is remarkable and everyone is amazed at my beautiful new eyes. One week post op and even he smiled at his work! I would not hesitate to recommend him to anyone. A true professional in his field!
VD
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Patient Dottie
Overall rating 
 
4.6
Reviewers' Overall Rating 
 
5.0
Ease of Getting Appointment 
 
5.0
Helps Patient/Family Understand Condition 
 
4.0
Listens & Addresses Concerns 
 
4.0
Demonstrates Bedside Manner 
 
5.0
Office Staff is Professional & Courteous 
 
5.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
4.0
Waiting Time During Visit 
 
4.0
Spends Enough Time With Me 
 
4.0
Wait time = 15 minutes
I could not be more pleased with the care and treatment by Dr. Older and staff. I had absolutely no pain or discomfort as a result of surgery. Friends were amazed at the outcome.
VR
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Patient Karen
Overall rating 
 
4.7
Reviewers' Overall Rating 
 
5.0
Ease of Getting Appointment 
 
4.0
Helps Patient/Family Understand Condition 
 
5.0
Listens & Addresses Concerns 
 
5.0
Demonstrates Bedside Manner 
 
5.0
Office Staff is Professional & Courteous 
 
5.0
Office is Clean & Comfortable 
 
4.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
5.0
Waiting Time During Visit 
 
4.0
Spends Enough Time With Me 
 
5.0
Wait time = 30 minutes
I was very pleased with my results. No pain at all. Dr. Older was very careful not to "overdo" my eyelids and satisfying to me.the results are very
VR
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Patient Carole
Overall rating 
 
5.0
Reviewers' Overall Rating 
 
5.0
Ease of Getting Appointment 
 
5.0
Helps Patient/Family Understand Condition 
 
5.0
Listens & Addresses Concerns 
 
5.0
Demonstrates Bedside Manner 
 
5.0
Office Staff is Professional & Courteous 
 
5.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
5.0
Waiting Time During Visit 
 
5.0
Spends Enough Time With Me 
 
5.0
Wait time = 20 minutes
Love Dr. Older because he is a concerned doctor who called me at home.
VR
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Patient Kathy
Overall rating 
 
5.0
Reviewers' Overall Rating 
 
5.0
Ease of Getting Appointment 
 
5.0
Helps Patient/Family Understand Condition 
 
5.0
Listens & Addresses Concerns 
 
5.0
Demonstrates Bedside Manner 
 
5.0
Office Staff is Professional & Courteous 
 
5.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
5.0
Waiting Time During Visit 
 
5.0
Spends Enough Time With Me 
 
5.0
Wait time = 10 minutes
Very satisfied with the care.
VR
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Patient William
Overall rating 
 
5.0
Reviewers' Overall Rating 
 
5.0
Ease of Getting Appointment 
 
5.0
Helps Patient/Family Understand Condition 
 
5.0
Listens & Addresses Concerns 
 
5.0
Demonstrates Bedside Manner 
 
5.0
Office Staff is Professional & Courteous 
 
5.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
5.0
Waiting Time During Visit 
 
5.0
Spends Enough Time With Me 
 
5.0
Wait time = 5 minutes
Dr. Older did exactly what I wanted done - my eye no longer tears excessively and there's no "foreign object" sensation.
VR
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Patient Lucille
Overall rating 
 
5.0
Reviewers' Overall Rating 
 
5.0
Ease of Getting Appointment 
 
5.0
Helps Patient/Family Understand Condition 
 
5.0
Listens & Addresses Concerns 
 
5.0
Demonstrates Bedside Manner 
 
5.0
Office Staff is Professional & Courteous 
 
5.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
5.0
Waiting Time During Visit 
 
5.0
Spends Enough Time With Me 
 
5.0
Wait time = 20 minutes
I was very apprehensive. Angie put me at such ease before I saw the MD. 1st class. Excellent assistant to MD. Called me back immediately. I would recommend to everyone.
VR
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