Dr. Richard Lam, MD

 
4.7 (295)
9861

User reviews

4 reviews with 3 stars

295 reviews

 
(243)
 
(45)
 
(4)
2 stars
 
(0)
 
(3)
Overall rating 
 
4.7
Reviewers' Overall Rating 
 
4.8  (289)
Ease of Getting Appointment 
 
4.6  (295)
Helps Patient/Family Understand Condition 
 
4.8  (295)
Listens & Addresses Concerns 
 
4.8  (293)
Demonstrates Bedside Manner 
 
4.8  (288)
Office Staff is Professional & Courteous 
 
4.8  (294)
Office is Clean & Comfortable 
 
4.8  (295)
Accurately Diagnosed Condition 
 
4.8  (289)
Staff Follows Up as Needed 
 
4.6  (284)
Waiting Time During Visit 
 
4.6  (293)
Spends Enough Time With Me 
 
4.8  (292)
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4 results - showing 1 - 4
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Patient Sue
Overall rating 
 
3.0
Reviewers' Overall Rating 
 
3.0
Ease of Getting Appointment 
 
2.0
Helps Patient/Family Understand Condition 
 
3.0
Listens & Addresses Concerns 
 
3.0
Demonstrates Bedside Manner 
 
3.0
Office Staff is Professional & Courteous 
 
3.0
Office is Clean & Comfortable 
 
4.0
Accurately Diagnosed Condition 
 
3.0
Staff Follows Up as Needed 
 
3.0
Waiting Time During Visit 
 
3.0
Spends Enough Time With Me 
 
3.0
ID #016070
Wait time: N/A
VR
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Patient Joyce
Overall rating 
 
3.0
Reviewers' Overall Rating 
 
3.0
Ease of Getting Appointment 
 
4.0
Helps Patient/Family Understand Condition 
 
3.0
Listens & Addresses Concerns 
 
4.0
Demonstrates Bedside Manner 
 
4.0
Office Staff is Professional & Courteous 
 
1.0
Office is Clean & Comfortable 
 
4.0
Accurately Diagnosed Condition 
 
2.0
Staff Follows Up as Needed 
 
1.0
Waiting Time During Visit 
 
3.0
Spends Enough Time With Me 
 
4.0
ID #016327
Wait time: 15 minutes

Office staff does not return call promptly messages for help (info) from doctor take 1-2 days for call break. Front desk staff is not friendly never smile or call you by your name. Answering machine left oon way after lunch break is over!!!
VR
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Patient Lan
Overall rating 
 
3.4
Reviewers' Overall Rating 
 
4.0
Ease of Getting Appointment 
 
3.0
Helps Patient/Family Understand Condition 
 
4.0
Listens & Addresses Concerns 
 
4.0
Demonstrates Bedside Manner 
 
3.0
Office Staff is Professional & Courteous 
 
3.0
Office is Clean & Comfortable 
 
4.0
Accurately Diagnosed Condition 
 
3.0
Staff Follows Up as Needed 
 
3.0
Waiting Time During Visit 
 
3.0
Spends Enough Time With Me 
 
3.0
ID #016206
Wait time: 15 minutes
VR
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Patient Tina
Overall rating 
 
2.9
Reviewers' Overall Rating 
 
3.0
Ease of Getting Appointment 
 
3.0
Helps Patient/Family Understand Condition 
 
3.0
Listens & Addresses Concerns 
 
3.0
Demonstrates Bedside Manner 
 
3.0
Office Staff is Professional & Courteous 
 
3.0
Office is Clean & Comfortable 
 
3.0
Accurately Diagnosed Condition 
 
N/A
Staff Follows Up as Needed 
 
N/A
Waiting Time During Visit 
 
2.0
Spends Enough Time With Me 
 
3.0
Id #016354
Wait time: 15 minutes
VD
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4 results - showing 1 - 4