Dr. Richard Lam, MD

 
4.7 (295)
9861

User reviews

52 reviews with 4 stars

295 reviews

 
(243)
 
(45)
 
(4)
2 stars
 
(0)
 
(3)
Overall rating 
 
4.7
Reviewers' Overall Rating 
 
4.8  (289)
Ease of Getting Appointment 
 
4.6  (295)
Helps Patient/Family Understand Condition 
 
4.8  (295)
Listens & Addresses Concerns 
 
4.8  (293)
Demonstrates Bedside Manner 
 
4.8  (288)
Office Staff is Professional & Courteous 
 
4.8  (294)
Office is Clean & Comfortable 
 
4.8  (295)
Accurately Diagnosed Condition 
 
4.8  (289)
Staff Follows Up as Needed 
 
4.6  (284)
Waiting Time During Visit 
 
4.6  (293)
Spends Enough Time With Me 
 
4.8  (292)
Back to Listing
52 results - showing 1 - 50
1 2
Ordering
Patient James
Overall rating 
 
4.3
Reviewers' Overall Rating 
 
5.0
Ease of Getting Appointment 
 
5.0
Helps Patient/Family Understand Condition 
 
4.0
Listens & Addresses Concerns 
 
4.0
Demonstrates Bedside Manner 
 
N/A
Office Staff is Professional & Courteous 
 
5.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
4.0
Staff Follows Up as Needed 
 
4.0
Waiting Time During Visit 
 
3.0
Spends Enough Time With Me 
 
4.0
ID #028140
Wait time: 15-30 minutes
VD
Was this review helpful to you? 0 0
Overall rating 
 
4.2
Reviewers' Overall Rating 
 
4.0
Ease of Getting Appointment 
 
5.0
Helps Patient/Family Understand Condition 
 
4.0
Listens & Addresses Concerns 
 
4.0
Demonstrates Bedside Manner 
 
4.0
Office Staff is Professional & Courteous 
 
4.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
4.0
Staff Follows Up as Needed 
 
4.0
Waiting Time During Visit 
 
4.0
Spends Enough Time With Me 
 
4.0
ID #016289
Wait time: 15 minutes
VR
Was this review helpful to you? 0 0
Patient Rosa
Overall rating 
 
4.3
Reviewers' Overall Rating 
 
N/A
Ease of Getting Appointment 
 
4.0
Helps Patient/Family Understand Condition 
 
4.0
Listens & Addresses Concerns 
 
4.0
Demonstrates Bedside Manner 
 
4.0
Office Staff is Professional & Courteous 
 
5.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
N/A
Staff Follows Up as Needed 
 
4.0
Waiting Time During Visit 
 
N/A
Spends Enough Time With Me 
 
N/A
ID #016265
Wait time: N/A
VR
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Patient Jospeh
Overall rating 
 
4.5
Reviewers' Overall Rating 
 
4.0
Ease of Getting Appointment 
 
4.0
Helps Patient/Family Understand Condition 
 
4.0
Listens & Addresses Concerns 
 
4.0
Demonstrates Bedside Manner 
 
5.0
Office Staff is Professional & Courteous 
 
5.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
4.0
Waiting Time During Visit 
 
4.0
Spends Enough Time With Me 
 
5.0
ID #016211
Wait time: 30 minutes

Good.
VR
Was this review helpful to you? 1 0
Patient Roberta
Overall rating 
 
4.0
Reviewers' Overall Rating 
 
4.0
Ease of Getting Appointment 
 
4.0
Helps Patient/Family Understand Condition 
 
4.0
Listens & Addresses Concerns 
 
4.0
Demonstrates Bedside Manner 
 
4.0
Office Staff is Professional & Courteous 
 
4.0
Office is Clean & Comfortable 
 
4.0
Accurately Diagnosed Condition 
 
4.0
Staff Follows Up as Needed 
 
4.0
Waiting Time During Visit 
 
4.0
Spends Enough Time With Me 
 
4.0
ID #016212
Wait time: 15 minutes
VR
Was this review helpful to you? 0 0
Patient Mary
Overall rating 
 
3.6
Reviewers' Overall Rating 
 
5.0
Ease of Getting Appointment 
 
3.0
Helps Patient/Family Understand Condition 
 
3.0
Listens & Addresses Concerns 
 
3.0
Demonstrates Bedside Manner 
 
5.0
Office Staff is Professional & Courteous 
 
N/A
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
4.0
Staff Follows Up as Needed 
 
3.0
Waiting Time During Visit 
 
3.0
Spends Enough Time With Me 
 
2.0
ID #016116
Wait time: N/A
VR
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Patient Nancy
Overall rating 
 
3.9
Reviewers' Overall Rating 
 
4.0
Ease of Getting Appointment 
 
2.0
Helps Patient/Family Understand Condition 
 
4.0
Listens & Addresses Concerns 
 
4.0
Demonstrates Bedside Manner 
 
3.0
Office Staff is Professional & Courteous 
 
5.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
4.0
Staff Follows Up as Needed 
 
4.0
Waiting Time During Visit 
 
4.0
Spends Enough Time With Me 
 
4.0
ID #016083
Wait time: 5-10 minutes

It's ok, I am happy.
VD
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Patient Christa
Overall rating 
 
4.5
Reviewers' Overall Rating 
 
5.0
Ease of Getting Appointment 
 
4.0
Helps Patient/Family Understand Condition 
 
4.0
Listens & Addresses Concerns 
 
5.0
Demonstrates Bedside Manner 
 
5.0
Office Staff is Professional & Courteous 
 
5.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
4.0
Staff Follows Up as Needed 
 
4.0
Waiting Time During Visit 
 
4.0
Spends Enough Time With Me 
 
4.0
ID #016170
Wait time: 15 minutes

Great staff. Courteous and professional. I love Dr. Lam and his PA's
VR
Was this review helpful to you? 0 0
Overall rating 
 
4.4
Reviewers' Overall Rating 
 
5.0
Ease of Getting Appointment 
 
4.0
Helps Patient/Family Understand Condition 
 
5.0
Listens & Addresses Concerns 
 
4.0
Demonstrates Bedside Manner 
 
4.0
Office Staff is Professional & Courteous 
 
4.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
4.0
Waiting Time During Visit 
 
5.0
Spends Enough Time With Me 
 
3.0
ID #016474
Wait time: 10 minutes

Congratulations!! Great doctor, great atmosphere. Thank you very much!
VR
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Patient Johnny
Overall rating 
 
4.3
Reviewers' Overall Rating 
 
5.0
Ease of Getting Appointment 
 
3.0
Helps Patient/Family Understand Condition 
 
4.0
Listens & Addresses Concerns 
 
4.0
Demonstrates Bedside Manner 
 
4.0
Office Staff is Professional & Courteous 
 
4.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
4.0
Waiting Time During Visit 
 
4.0
Spends Enough Time With Me 
 
5.0
ID #016470
Wait time: 15 minutes
VR
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Patient Martha
Overall rating 
 
4.0
Reviewers' Overall Rating 
 
4.0
Ease of Getting Appointment 
 
4.0
Helps Patient/Family Understand Condition 
 
4.0
Listens & Addresses Concerns 
 
4.0
Demonstrates Bedside Manner 
 
4.0
Office Staff is Professional & Courteous 
 
4.0
Office is Clean & Comfortable 
 
4.0
Accurately Diagnosed Condition 
 
4.0
Staff Follows Up as Needed 
 
4.0
Waiting Time During Visit 
 
4.0
Spends Enough Time With Me 
 
4.0
ID #016093
Wait time: 10 minutes

VR
Was this review helpful to you? 0 0
Overall rating 
 
4.0
Reviewers' Overall Rating 
 
4.0
Ease of Getting Appointment 
 
4.0
Helps Patient/Family Understand Condition 
 
4.0
Listens & Addresses Concerns 
 
4.0
Demonstrates Bedside Manner 
 
4.0
Office Staff is Professional & Courteous 
 
4.0
Office is Clean & Comfortable 
 
4.0
Accurately Diagnosed Condition 
 
4.0
Staff Follows Up as Needed 
 
4.0
Waiting Time During Visit 
 
4.0
Spends Enough Time With Me 
 
4.0
ID #016037
Wait time: 10 or 20 minutes
VR
Was this review helpful to you? 0 0
Overall rating 
 
4.1
Reviewers' Overall Rating 
 
4.0
Ease of Getting Appointment 
 
4.0
Helps Patient/Family Understand Condition 
 
4.0
Listens & Addresses Concerns 
 
5.0
Demonstrates Bedside Manner 
 
3.0
Office Staff is Professional & Courteous 
 
4.0
Office is Clean & Comfortable 
 
4.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
4.0
Waiting Time During Visit 
 
4.0
Spends Enough Time With Me 
 
4.0
ID #016038
Wait time: 10 minutes
VR
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Patient Maria
Overall rating 
 
4.4
Reviewers' Overall Rating 
 
5.0
Ease of Getting Appointment 
 
4.0
Helps Patient/Family Understand Condition 
 
4.0
Listens & Addresses Concerns 
 
4.0
Demonstrates Bedside Manner 
 
4.0
Office Staff is Professional & Courteous 
 
4.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
4.0
Staff Follows Up as Needed 
 
4.0
Waiting Time During Visit 
 
5.0
Spends Enough Time With Me 
 
5.0
ID #016456
Wait time: 30 minutes
VR
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Patient Kim
Overall rating 
 
4.3
Reviewers' Overall Rating 
 
4.0
Ease of Getting Appointment 
 
4.0
Helps Patient/Family Understand Condition 
 
4.0
Listens & Addresses Concerns 
 
4.0
Demonstrates Bedside Manner 
 
4.0
Office Staff is Professional & Courteous 
 
5.0
Office is Clean & Comfortable 
 
4.0
Accurately Diagnosed Condition 
 
4.0
Staff Follows Up as Needed 
 
4.0
Waiting Time During Visit 
 
5.0
Spends Enough Time With Me 
 
5.0
ID #016423
Wait time: 10 minutes
VR
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Patient Carol
Overall rating 
 
4.0
Reviewers' Overall Rating 
 
4.0
Ease of Getting Appointment 
 
4.0
Helps Patient/Family Understand Condition 
 
4.0
Listens & Addresses Concerns 
 
4.0
Demonstrates Bedside Manner 
 
4.0
Office Staff is Professional & Courteous 
 
4.0
Office is Clean & Comfortable 
 
4.0
Accurately Diagnosed Condition 
 
4.0
Staff Follows Up as Needed 
 
4.0
Waiting Time During Visit 
 
4.0
Spends Enough Time With Me 
 
4.0
ID #016422
Wait time: 10 minutes

Everyone nice and easy to talk with.
VR
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Patient Lynn
Overall rating 
 
4.5
Reviewers' Overall Rating 
 
4.0
Ease of Getting Appointment 
 
5.0
Helps Patient/Family Understand Condition 
 
4.0
Listens & Addresses Concerns 
 
4.0
Demonstrates Bedside Manner 
 
5.0
Office Staff is Professional & Courteous 
 
5.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
4.0
Waiting Time During Visit 
 
4.0
Spends Enough Time With Me 
 
4.0
ID #016433
Wait time: 10 minutes
VR
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Patient Ron
Overall rating 
 
3.6
Reviewers' Overall Rating 
 
4.0
Ease of Getting Appointment 
 
2.0
Helps Patient/Family Understand Condition 
 
4.0
Listens & Addresses Concerns 
 
4.0
Demonstrates Bedside Manner 
 
4.0
Office Staff is Professional & Courteous 
 
4.0
Office is Clean & Comfortable 
 
3.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
4.0
Waiting Time During Visit 
 
3.0
Spends Enough Time With Me 
 
3.0
ID #016028
Wait time: 20 minutes
VR
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Patient Roland
Overall rating 
 
4.0
Reviewers' Overall Rating 
 
4.0
Ease of Getting Appointment 
 
5.0
Helps Patient/Family Understand Condition 
 
4.0
Listens & Addresses Concerns 
 
4.0
Demonstrates Bedside Manner 
 
N/A
Office Staff is Professional & Courteous 
 
4.0
Office is Clean & Comfortable 
 
4.0
Accurately Diagnosed Condition 
 
4.0
Staff Follows Up as Needed 
 
3.0
Waiting Time During Visit 
 
4.0
Spends Enough Time With Me 
 
4.0
ID #016125
Wait time: depends
VR
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Patient Sharon
Overall rating 
 
4.1
Reviewers' Overall Rating 
 
4.0
Ease of Getting Appointment 
 
4.0
Helps Patient/Family Understand Condition 
 
4.0
Listens & Addresses Concerns 
 
5.0
Demonstrates Bedside Manner 
 
4.0
Office Staff is Professional & Courteous 
 
4.0
Office is Clean & Comfortable 
 
4.0
Accurately Diagnosed Condition 
 
4.0
Staff Follows Up as Needed 
 
3.0
Waiting Time During Visit 
 
5.0
Spends Enough Time With Me 
 
4.0
ID #016127
Wait time: 15 minutes

VR
Was this review helpful to you? 0 0
Overall rating 
 
4.5
Reviewers' Overall Rating 
 
5.0
Ease of Getting Appointment 
 
4.0
Helps Patient/Family Understand Condition 
 
5.0
Listens & Addresses Concerns 
 
5.0
Demonstrates Bedside Manner 
 
3.0
Office Staff is Professional & Courteous 
 
4.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
4.0
Waiting Time During Visit 
 
4.0
Spends Enough Time With Me 
 
5.0
ID #016144
Wait time: 10 minutes

I am lucky to be going to Dr. Lam and his P.A.
VR
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Patient Angelo
(Updated: July 24, 2012)
Overall rating 
 
4.1
Reviewers' Overall Rating 
 
4.0
Ease of Getting Appointment 
 
5.0
Helps Patient/Family Understand Condition 
 
4.0
Listens & Addresses Concerns 
 
4.0
Demonstrates Bedside Manner 
 
4.0
Office Staff is Professional & Courteous 
 
4.0
Office is Clean & Comfortable 
 
4.0
Accurately Diagnosed Condition 
 
4.0
Staff Follows Up as Needed 
 
4.0
Waiting Time During Visit 
 
4.0
Spends Enough Time With Me 
 
4.0
ID #016135
Wait time: 15 minutes
VR
Was this review helpful to you? 0 0
Patient Ernest
Overall rating 
 
4.2
Reviewers' Overall Rating 
 
4.0
Ease of Getting Appointment 
 
4.0
Helps Patient/Family Understand Condition 
 
5.0
Listens & Addresses Concerns 
 
4.0
Demonstrates Bedside Manner 
 
4.0
Office Staff is Professional & Courteous 
 
4.0
Office is Clean & Comfortable 
 
4.0
Accurately Diagnosed Condition 
 
4.0
Staff Follows Up as Needed 
 
4.0
Waiting Time During Visit 
 
5.0
Spends Enough Time With Me 
 
4.0
ID #016306
Wait time: 5 minutes
VR
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Patient James
Overall rating 
 
4.3
Reviewers' Overall Rating 
 
4.0
Ease of Getting Appointment 
 
2.0
Helps Patient/Family Understand Condition 
 
5.0
Listens & Addresses Concerns 
 
5.0
Demonstrates Bedside Manner 
 
5.0
Office Staff is Professional & Courteous 
 
5.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
2.0
Waiting Time During Visit 
 
4.0
Spends Enough Time With Me 
 
5.0
ID #016342
Wait time: 5 minutes
VR
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Patient Mike
Overall rating 
 
4.0
Reviewers' Overall Rating 
 
5.0
Ease of Getting Appointment 
 
5.0
Helps Patient/Family Understand Condition 
 
3.0
Listens & Addresses Concerns 
 
3.0
Demonstrates Bedside Manner 
 
4.0
Office Staff is Professional & Courteous 
 
4.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
4.0
Staff Follows Up as Needed 
 
3.0
Waiting Time During Visit 
 
4.0
Spends Enough Time With Me 
 
4.0
ID #016438
Wait time: 20 minutes
VR
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Patient Robert
Overall rating 
 
4.5
Reviewers' Overall Rating 
 
4.0
Ease of Getting Appointment 
 
5.0
Helps Patient/Family Understand Condition 
 
5.0
Listens & Addresses Concerns 
 
5.0
Demonstrates Bedside Manner 
 
5.0
Office Staff is Professional & Courteous 
 
4.0
Office is Clean & Comfortable 
 
4.0
Accurately Diagnosed Condition 
 
4.0
Staff Follows Up as Needed 
 
5.0
Waiting Time During Visit 
 
4.0
Spends Enough Time With Me 
 
4.0
ID #016407
Wait time: 7 minutes

Great staff - friendly, fast and caring.
VR
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Patient Kim
Overall rating 
 
4.3
Reviewers' Overall Rating 
 
4.0
Ease of Getting Appointment 
 
4.0
Helps Patient/Family Understand Condition 
 
4.0
Listens & Addresses Concerns 
 
4.0
Demonstrates Bedside Manner 
 
4.0
Office Staff is Professional & Courteous 
 
5.0
Office is Clean & Comfortable 
 
4.0
Accurately Diagnosed Condition 
 
4.0
Staff Follows Up as Needed 
 
4.0
Waiting Time During Visit 
 
5.0
Spends Enough Time With Me 
 
5.0
ID #016423
Wait time: 10 minutes
VR
Was this review helpful to you? 0 0
Patient Edward
Overall rating 
 
4.0
Reviewers' Overall Rating 
 
4.0
Ease of Getting Appointment 
 
4.0
Helps Patient/Family Understand Condition 
 
4.0
Listens & Addresses Concerns 
 
4.0
Demonstrates Bedside Manner 
 
4.0
Office Staff is Professional & Courteous 
 
4.0
Office is Clean & Comfortable 
 
4.0
Accurately Diagnosed Condition 
 
4.0
Staff Follows Up as Needed 
 
4.0
Waiting Time During Visit 
 
4.0
Spends Enough Time With Me 
 
4.0
ID #016360
Wait time: 10 minutes
VR
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Patient Ben
Overall rating 
 
4.3
Reviewers' Overall Rating 
 
5.0
Ease of Getting Appointment 
 
2.0
Helps Patient/Family Understand Condition 
 
5.0
Listens & Addresses Concerns 
 
5.0
Demonstrates Bedside Manner 
 
5.0
Office Staff is Professional & Courteous 
 
4.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
4.0
Staff Follows Up as Needed 
 
3.0
Waiting Time During Visit 
 
4.0
Spends Enough Time With Me 
 
5.0
ID #016353
Wait time: 15 minutes
VR
Was this review helpful to you? 0 0
Patient Julia
Overall rating 
 
3.9
Reviewers' Overall Rating 
 
4.0
Ease of Getting Appointment 
 
4.0
Helps Patient/Family Understand Condition 
 
4.0
Listens & Addresses Concerns 
 
4.0
Demonstrates Bedside Manner 
 
4.0
Office Staff is Professional & Courteous 
 
4.0
Office is Clean & Comfortable 
 
4.0
Accurately Diagnosed Condition 
 
4.0
Staff Follows Up as Needed 
 
3.0
Waiting Time During Visit 
 
4.0
Spends Enough Time With Me 
 
4.0
ID #016304
Wait time: 10 minutes
VR
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Patient Paul
Overall rating 
 
3.9
Reviewers' Overall Rating 
 
4.0
Ease of Getting Appointment 
 
3.0
Helps Patient/Family Understand Condition 
 
4.0
Listens & Addresses Concerns 
 
4.0
Demonstrates Bedside Manner 
 
4.0
Office Staff is Professional & Courteous 
 
3.0
Office is Clean & Comfortable 
 
4.0
Accurately Diagnosed Condition 
 
4.0
Staff Follows Up as Needed 
 
4.0
Waiting Time During Visit 
 
5.0
Spends Enough Time With Me 
 
4.0
ID #016165
Wait time: 10 minutes
VR
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Patient Jaimee
Overall rating 
 
4.3
Reviewers' Overall Rating 
 
4.0
Ease of Getting Appointment 
 
4.0
Helps Patient/Family Understand Condition 
 
4.0
Listens & Addresses Concerns 
 
4.0
Demonstrates Bedside Manner 
 
4.0
Office Staff is Professional & Courteous 
 
5.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
5.0
Waiting Time During Visit 
 
4.0
Spends Enough Time With Me 
 
3.0
ID #016164
Wait time: 5-10 minutes
VR
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Patient James
Overall rating 
 
4.1
Reviewers' Overall Rating 
 
N/A
Ease of Getting Appointment 
 
2.0
Helps Patient/Family Understand Condition 
 
5.0
Listens & Addresses Concerns 
 
5.0
Demonstrates Bedside Manner 
 
5.0
Office Staff is Professional & Courteous 
 
5.0
Office is Clean & Comfortable 
 
2.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
2.0
Waiting Time During Visit 
 
5.0
Spends Enough Time With Me 
 
5.0
ID #016119
Wait time: 25 minutes
VR
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Patient James
Overall rating 
 
4.0
Reviewers' Overall Rating 
 
4.0
Ease of Getting Appointment 
 
4.0
Helps Patient/Family Understand Condition 
 
4.0
Listens & Addresses Concerns 
 
4.0
Demonstrates Bedside Manner 
 
4.0
Office Staff is Professional & Courteous 
 
4.0
Office is Clean & Comfortable 
 
4.0
Accurately Diagnosed Condition 
 
4.0
Staff Follows Up as Needed 
 
4.0
Waiting Time During Visit 
 
4.0
Spends Enough Time With Me 
 
4.0
ID #016389
Wait time: 15 minutes
VR
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Patient Michael
Overall rating 
 
4.2
Reviewers' Overall Rating 
 
4.0
Ease of Getting Appointment 
 
4.0
Helps Patient/Family Understand Condition 
 
4.0
Listens & Addresses Concerns 
 
5.0
Demonstrates Bedside Manner 
 
4.0
Office Staff is Professional & Courteous 
 
4.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
4.0
Staff Follows Up as Needed 
 
4.0
Waiting Time During Visit 
 
4.0
Spends Enough Time With Me 
 
4.0
ID #016383
Wait time: 5 minutes
VR
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Patient Elyzabeth
Overall rating 
 
4.5
Reviewers' Overall Rating 
 
4.0
Ease of Getting Appointment 
 
4.0
Helps Patient/Family Understand Condition 
 
4.0
Listens & Addresses Concerns 
 
5.0
Demonstrates Bedside Manner 
 
5.0
Office Staff is Professional & Courteous 
 
5.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
4.0
Staff Follows Up as Needed 
 
4.0
Waiting Time During Visit 
 
4.0
Spends Enough Time With Me 
 
5.0
ID #016381
Wait time: N/A
VR
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Patient Terrie
Overall rating 
 
4.0
Reviewers' Overall Rating 
 
4.0
Ease of Getting Appointment 
 
4.0
Helps Patient/Family Understand Condition 
 
4.0
Listens & Addresses Concerns 
 
4.0
Demonstrates Bedside Manner 
 
4.0
Office Staff is Professional & Courteous 
 
4.0
Office is Clean & Comfortable 
 
4.0
Accurately Diagnosed Condition 
 
4.0
Staff Follows Up as Needed 
 
4.0
Waiting Time During Visit 
 
4.0
Spends Enough Time With Me 
 
4.0
ID #016158
Wait time: N/A minutes

For my first visit, I was made to feel very comfortable and was treated professionally. Everyone was great! I truly enjoyed my visit today and look forward to having Dr. Lam for a very long time.
VR
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Patient Mark
Overall rating 
 
3.9
Reviewers' Overall Rating 
 
4.0
Ease of Getting Appointment 
 
1.0
Helps Patient/Family Understand Condition 
 
5.0
Listens & Addresses Concerns 
 
5.0
Demonstrates Bedside Manner 
 
5.0
Office Staff is Professional & Courteous 
 
3.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
1.0
Waiting Time During Visit 
 
4.0
Spends Enough Time With Me 
 
5.0
ID #016385
Wait time: 10 minutes

Can't make an appointment, phone system doesn't work well and no follow-up with phone messages. I love the doctor but do not like the communication system.
VR
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Patient Barbara
Overall rating 
 
4.2
Reviewers' Overall Rating 
 
5.0
Ease of Getting Appointment 
 
4.0
Helps Patient/Family Understand Condition 
 
5.0
Listens & Addresses Concerns 
 
4.0
Demonstrates Bedside Manner 
 
4.0
Office Staff is Professional & Courteous 
 
4.0
Office is Clean & Comfortable 
 
4.0
Accurately Diagnosed Condition 
 
4.0
Staff Follows Up as Needed 
 
4.0
Waiting Time During Visit 
 
4.0
Spends Enough Time With Me 
 
4.0
ID #016404
Wait time: 10 minutes
VD
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Patient Steve
Overall rating 
 
4.0
Reviewers' Overall Rating 
 
4.0
Ease of Getting Appointment 
 
4.0
Helps Patient/Family Understand Condition 
 
4.0
Listens & Addresses Concerns 
 
4.0
Demonstrates Bedside Manner 
 
4.0
Office Staff is Professional & Courteous 
 
4.0
Office is Clean & Comfortable 
 
4.0
Accurately Diagnosed Condition 
 
4.0
Staff Follows Up as Needed 
 
4.0
Waiting Time During Visit 
 
4.0
Spends Enough Time With Me 
 
4.0
ID #016201
Wait time: 15 minutes
VD
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Patient Robbie
Overall rating 
 
4.5
Reviewers' Overall Rating 
 
4.0
Ease of Getting Appointment 
 
5.0
Helps Patient/Family Understand Condition 
 
5.0
Listens & Addresses Concerns 
 
5.0
Demonstrates Bedside Manner 
 
5.0
Office Staff is Professional & Courteous 
 
4.0
Office is Clean & Comfortable 
 
4.0
Accurately Diagnosed Condition 
 
4.0
Staff Follows Up as Needed 
 
5.0
Waiting Time During Visit 
 
4.0
Spends Enough Time With Me 
 
4.0
ID #016407
Wait time: 7 minutes
Great Staff, friendly, fast and caring
VD
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Patient Ben
Overall rating 
 
4.3
Reviewers' Overall Rating 
 
5.0
Ease of Getting Appointment 
 
2.0
Helps Patient/Family Understand Condition 
 
5.0
Listens & Addresses Concerns 
 
5.0
Demonstrates Bedside Manner 
 
5.0
Office Staff is Professional & Courteous 
 
4.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
4.0
Staff Follows Up as Needed 
 
3.0
Waiting Time During Visit 
 
4.0
Spends Enough Time With Me 
 
5.0
ID #016353
Wait time: 15 minutes
VD
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Patient Julia
Overall rating 
 
3.9
Reviewers' Overall Rating 
 
4.0
Ease of Getting Appointment 
 
4.0
Helps Patient/Family Understand Condition 
 
4.0
Listens & Addresses Concerns 
 
4.0
Demonstrates Bedside Manner 
 
4.0
Office Staff is Professional & Courteous 
 
4.0
Office is Clean & Comfortable 
 
4.0
Accurately Diagnosed Condition 
 
4.0
Staff Follows Up as Needed 
 
3.0
Waiting Time During Visit 
 
4.0
Spends Enough Time With Me 
 
4.0
ID #016304
Wait time: 10 minutes
VD
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Patient Ernest
Overall rating 
 
4.4
Reviewers' Overall Rating 
 
5.0
Ease of Getting Appointment 
 
4.0
Helps Patient/Family Understand Condition 
 
5.0
Listens & Addresses Concerns 
 
4.0
Demonstrates Bedside Manner 
 
4.0
Office Staff is Professional & Courteous 
 
4.0
Office is Clean & Comfortable 
 
4.0
Accurately Diagnosed Condition 
 
4.0
Staff Follows Up as Needed 
 
4.0
Waiting Time During Visit 
 
5.0
Spends Enough Time With Me 
 
5.0
ID #016306
Wait time: 5 minutes
VD
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Patient William
Overall rating 
 
4.4
Reviewers' Overall Rating 
 
4.0
Ease of Getting Appointment 
 
4.0
Helps Patient/Family Understand Condition 
 
4.0
Listens & Addresses Concerns 
 
4.0
Demonstrates Bedside Manner 
 
5.0
Office Staff is Professional & Courteous 
 
5.0
Office is Clean & Comfortable 
 
4.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
5.0
Waiting Time During Visit 
 
4.0
Spends Enough Time With Me 
 
4.0
ID #016013
Wait time: 15 minutes
VD
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Patient Grewan
Overall rating 
 
4.0
Reviewers' Overall Rating 
 
4.0
Ease of Getting Appointment 
 
4.0
Helps Patient/Family Understand Condition 
 
4.0
Listens & Addresses Concerns 
 
4.0
Demonstrates Bedside Manner 
 
4.0
Office Staff is Professional & Courteous 
 
4.0
Office is Clean & Comfortable 
 
4.0
Accurately Diagnosed Condition 
 
4.0
Staff Follows Up as Needed 
 
4.0
Waiting Time During Visit 
 
4.0
Spends Enough Time With Me 
 
4.0
ID #016007
Wait time: 20 minutes but I was early
VD
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Patient Robert
Overall rating 
 
4.4
Reviewers' Overall Rating 
 
4.0
Ease of Getting Appointment 
 
5.0
Helps Patient/Family Understand Condition 
 
4.0
Listens & Addresses Concerns 
 
4.0
Demonstrates Bedside Manner 
 
5.0
Office Staff is Professional & Courteous 
 
5.0
Office is Clean & Comfortable 
 
4.0
Accurately Diagnosed Condition 
 
4.0
Staff Follows Up as Needed 
 
5.0
Waiting Time During Visit 
 
4.0
Spends Enough Time With Me 
 
4.0
ID #016003
Wait time: 15 minutes
VD
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Patient Guadalupe
Overall rating 
 
3.8
Reviewers' Overall Rating 
 
N/A
Ease of Getting Appointment 
 
4.0
Helps Patient/Family Understand Condition 
 
4.0
Listens & Addresses Concerns 
 
4.0
Demonstrates Bedside Manner 
 
4.0
Office Staff is Professional & Courteous 
 
5.0
Office is Clean & Comfortable 
 
4.0
Accurately Diagnosed Condition 
 
4.0
Staff Follows Up as Needed 
 
4.0
Waiting Time During Visit 
 
3.0
Spends Enough Time With Me 
 
2.0
ID #016328
Wait time: 1.5 minutes
VD
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Patient Patricia
Overall rating 
 
4.0
Reviewers' Overall Rating 
 
4.0
Ease of Getting Appointment 
 
4.0
Helps Patient/Family Understand Condition 
 
4.0
Listens & Addresses Concerns 
 
4.0
Demonstrates Bedside Manner 
 
4.0
Office Staff is Professional & Courteous 
 
4.0
Office is Clean & Comfortable 
 
4.0
Accurately Diagnosed Condition 
 
4.0
Staff Follows Up as Needed 
 
4.0
Waiting Time During Visit 
 
4.0
Spends Enough Time With Me 
 
4.0
ID #016335
Wait time: 10 minutes
VD
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Patient James
Overall rating 
 
4.3
Reviewers' Overall Rating 
 
4.0
Ease of Getting Appointment 
 
2.0
Helps Patient/Family Understand Condition 
 
5.0
Listens & Addresses Concerns 
 
5.0
Demonstrates Bedside Manner 
 
5.0
Office Staff is Professional & Courteous 
 
5.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
2.0
Waiting Time During Visit 
 
4.0
Spends Enough Time With Me 
 
5.0
ID #016342
Wait time: 5 minutes
VD
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