Dr. Scott Hartzell, MD

 
4.8 (78)
3872  

User reviews

4 reviews with 4 stars

78 reviews

 
(73)
 
(3)
3 stars
 
(0)
 
(1)
 
(1)
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4 results - showing 1 - 4  
 
Ordering 
 
Overall rating 
 
4.3
Reviewers' Overall Rating 
 
3.0
Ease of Getting Appointment 
 
5.0
Helps Patient/Family Understand Condition 
 
5.0
Listens & Addresses Concerns 
 
5.0
Demonstrates Bedside Manner 
 
5.0
Office Staff is Professional & Courteous 
 
3.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
3.0
Staff Follows Up as Needed 
 
4.0
Waiting Time During Visit 
 
5.0
Spends Enough Time With Me 
 
4.0

Patient JA

ID#: 59663
Wait time: 3 minutes
Patient with doctor: 2 months

Lasik Dr. Hartzell great! Still either really great or substandard - no in between. Eyes ear a difficult subject for me. Some providers very sympathetic. Others don't get it.

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Overall rating 
 
4.2
Reviewers' Overall Rating 
 
4.0
Ease of Getting Appointment 
 
5.0
Helps Patient/Family Understand Condition 
 
5.0
Listens & Addresses Concerns 
 
5.0
Demonstrates Bedside Manner 
 
5.0
Office Staff is Professional & Courteous 
 
3.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
2.0
Waiting Time During Visit 
 
2.0
Spends Enough Time With Me 
 
5.0

The secretary that checked us in did not know how to do care credit. She was very unprofessional about it! And had a long personal conversation in front of us. We almost went somewhere else for Lasik.

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Overall rating 
 
4.5
Reviewers' Overall Rating 
 
5.0
Ease of Getting Appointment 
 
5.0
Helps Patient/Family Understand Condition 
 
5.0
Listens & Addresses Concerns 
 
5.0
Demonstrates Bedside Manner 
 
5.0
Office Staff is Professional & Courteous 
 
5.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
5.0
Waiting Time During Visit 
 
2.0
Spends Enough Time With Me 
 
2.0

Patient Donald

ID#: 46275
Wait time: 1 hour
Patient with doctor: 1 month

Was this review helpful to you? 
Overall rating 
 
4.4
Reviewers' Overall Rating 
 
5.0
Ease of Getting Appointment 
 
5.0
Helps Patient/Family Understand Condition 
 
5.0
Listens & Addresses Concerns 
 
4.0
Demonstrates Bedside Manner 
 
3.0
Office Staff is Professional & Courteous 
 
5.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
4.0
Staff Follows Up as Needed 
 
4.0
Waiting Time During Visit 
 
4.0
Spends Enough Time With Me 
 
4.0

Patient Susan

ID#: 46272
Wait Time: 20 minutes
Patient with doctor: 2 years

Surgery went better than I expected. Looking forward to next surgery to eliminate glasses

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4 results - showing 1 - 4