Dr. Terry Kim, MD | Duke Medical Center

 
4.9 (409)
10840  

User reviews

409 reviews

 
(386)
 
(22)
 
(2)
2 stars
 
(0)
1 star
 
(0)
Overall rating 
 
4.9
Reviewers' Overall Rating 
 
4.9  (403)
Ease of Getting Appointment 
 
4.8  (408)
Helps Patient/Family Understand Condition 
 
4.9  (407)
Listens & Addresses Concerns 
 
4.9  (406)
Demonstrates Bedside Manner 
 
4.9  (406)
Office Staff is Professional & Courteous 
 
5.0  (409)
Office is Clean & Comfortable 
 
5.0  (409)
Accurately Diagnosed Condition 
 
5.0  (405)
Staff Follows Up as Needed 
 
4.9  (407)
Waiting Time During Visit 
 
4.5  (405)
Spends Enough Time With Me 
 
4.9  (405)
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410 results - showing 351 - 400
1 2 3 4 5 6 7 8 9
Ordering
Patient Stacy
Overall rating 
 
4.7
Reviewers' Overall Rating 
 
5.0
Ease of Getting Appointment 
 
4.0
Helps Patient/Family Understand Condition 
 
5.0
Listens & Addresses Concerns 
 
5.0
Demonstrates Bedside Manner 
 
5.0
Office Staff is Professional & Courteous 
 
5.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
5.0
Waiting Time During Visit 
 
4.0
Spends Enough Time With Me 
 
4.0
Wait time: 30 Minutes
Patient with doctor: 1 Month
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Patient Brian
Overall rating 
 
4.7
Reviewers' Overall Rating 
 
5.0
Ease of Getting Appointment 
 
5.0
Helps Patient/Family Understand Condition 
 
5.0
Listens & Addresses Concerns 
 
3.0
Demonstrates Bedside Manner 
 
5.0
Office Staff is Professional & Courteous 
 
5.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
4.0
Waiting Time During Visit 
 
5.0
Spends Enough Time With Me 
 
5.0
Wait time: N/A
Patient with doctor: 1 Month
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Patient Debra
Overall rating 
 
4.7
Reviewers' Overall Rating 
 
5.0
Ease of Getting Appointment 
 
5.0
Helps Patient/Family Understand Condition 
 
5.0
Listens & Addresses Concerns 
 
5.0
Demonstrates Bedside Manner 
 
5.0
Office Staff is Professional & Courteous 
 
5.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
5.0
Waiting Time During Visit 
 
2.0
Spends Enough Time With Me 
 
5.0
Wait time: 30 minutes

Overall experience was exceptional. Understand the long wait before surgery - maybe waiting in waiting room more comfortable. :)
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Patient Monica
Overall rating 
 
4.7
Reviewers' Overall Rating 
 
4.0
Ease of Getting Appointment 
 
5.0
Helps Patient/Family Understand Condition 
 
5.0
Listens & Addresses Concerns 
 
5.0
Demonstrates Bedside Manner 
 
5.0
Office Staff is Professional & Courteous 
 
5.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
5.0
Waiting Time During Visit 
 
3.0
Spends Enough Time With Me 
 
5.0
Wait time: 30 minutes
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Patient Roby
Overall rating 
 
4.7
Reviewers' Overall Rating 
 
5.0
Ease of Getting Appointment 
 
5.0
Helps Patient/Family Understand Condition 
 
5.0
Listens & Addresses Concerns 
 
5.0
Demonstrates Bedside Manner 
 
5.0
Office Staff is Professional & Courteous 
 
5.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
5.0
Waiting Time During Visit 
 
2.0
Spends Enough Time With Me 
 
5.0
Wait time: 25 minutes
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Patient Mark
Overall rating 
 
4.7
Reviewers' Overall Rating 
 
5.0
Ease of Getting Appointment 
 
4.0
Helps Patient/Family Understand Condition 
 
5.0
Listens & Addresses Concerns 
 
5.0
Demonstrates Bedside Manner 
 
5.0
Office Staff is Professional & Courteous 
 
5.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
N/A
Staff Follows Up as Needed 
 
5.0
Waiting Time During Visit 
 
4.0
Spends Enough Time With Me 
 
4.0
Wait time: 10-15 minutes
Dr. Kim is the best eye doctor I had so far.
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Patient Albert
Overall rating 
 
4.7
Reviewers' Overall Rating 
 
N/A
Ease of Getting Appointment 
 
5.0
Helps Patient/Family Understand Condition 
 
4.0
Listens & Addresses Concerns 
 
5.0
Demonstrates Bedside Manner 
 
4.0
Office Staff is Professional & Courteous 
 
5.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
5.0
Waiting Time During Visit 
 
N/A
Spends Enough Time With Me 
 
4.0
Wait time: 15 Minutes
Patient with doctor: N/A

"1" on initial appointment. Appointment time was 2:00 and left at "7" all others have been fine today was good.
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Patient Allio
Overall rating 
 
4.6
Reviewers' Overall Rating 
 
4.0
Ease of Getting Appointment 
 
3.0
Helps Patient/Family Understand Condition 
 
5.0
Listens & Addresses Concerns 
 
5.0
Demonstrates Bedside Manner 
 
5.0
Office Staff is Professional & Courteous 
 
5.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
5.0
Waiting Time During Visit 
 
4.0
Spends Enough Time With Me 
 
5.0
Wait time: 120 Minutes
Patient with doctor: N/A

I asked for no mayo twice but it still came on my burger.
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Patient Anonymous
Overall rating 
 
4.6
Reviewers' Overall Rating 
 
5.0
Ease of Getting Appointment 
 
3.0
Helps Patient/Family Understand Condition 
 
5.0
Listens & Addresses Concerns 
 
5.0
Demonstrates Bedside Manner 
 
5.0
Office Staff is Professional & Courteous 
 
5.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
5.0
Waiting Time During Visit 
 
3.0
Spends Enough Time With Me 
 
5.0
Wait time: N/A
Patient with doctor: N/A
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Patient Virant
Overall rating 
 
4.6
Reviewers' Overall Rating 
 
5.0
Ease of Getting Appointment 
 
5.0
Helps Patient/Family Understand Condition 
 
5.0
Listens & Addresses Concerns 
 
5.0
Demonstrates Bedside Manner 
 
5.0
Office Staff is Professional & Courteous 
 
5.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
5.0
Waiting Time During Visit 
 
1.0
Spends Enough Time With Me 
 
5.0
Wait time: 35 Minutes
Patient with doctor: 2 Years

Excellent care staff. Everyone was courteous and professional. However long wait times between activities are very frustrating.
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Patient Anonymous
Overall rating 
 
4.6
Reviewers' Overall Rating 
 
5.0
Ease of Getting Appointment 
 
5.0
Helps Patient/Family Understand Condition 
 
5.0
Listens & Addresses Concerns 
 
5.0
Demonstrates Bedside Manner 
 
5.0
Office Staff is Professional & Courteous 
 
5.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
5.0
Waiting Time During Visit 
 
1.0
Spends Enough Time With Me 
 
5.0
Wait time: N/A
Patient with doctor: Since 10/2016

Waited over 40 minutes on the 16th November was told that I would be next after waiting 45 minutes was told that staff did not know we were here!!
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Patient Helen
Overall rating 
 
4.6
Reviewers' Overall Rating 
 
5.0
Ease of Getting Appointment 
 
5.0
Helps Patient/Family Understand Condition 
 
5.0
Listens & Addresses Concerns 
 
5.0
Demonstrates Bedside Manner 
 
5.0
Office Staff is Professional & Courteous 
 
4.0
Office is Clean & Comfortable 
 
4.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
5.0
Waiting Time During Visit 
 
4.0
Spends Enough Time With Me 
 
4.0
Wait time: 20 Minutes
Patient with doctor: N/A
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Patient Mary
Overall rating 
 
4.6
Reviewers' Overall Rating 
 
5.0
Ease of Getting Appointment 
 
2.0
Helps Patient/Family Understand Condition 
 
5.0
Listens & Addresses Concerns 
 
5.0
Demonstrates Bedside Manner 
 
5.0
Office Staff is Professional & Courteous 
 
5.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
5.0
Waiting Time During Visit 
 
4.0
Spends Enough Time With Me 
 
5.0
Wait time: 30 Minutes
Patient with doctor: N/A
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Patient Trudy
Overall rating 
 
4.6
Reviewers' Overall Rating 
 
5.0
Ease of Getting Appointment 
 
4.0
Helps Patient/Family Understand Condition 
 
4.0
Listens & Addresses Concerns 
 
5.0
Demonstrates Bedside Manner 
 
5.0
Office Staff is Professional & Courteous 
 
5.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
4.0
Waiting Time During Visit 
 
5.0
Spends Enough Time With Me 
 
4.0
Wait time: 10 Minutes
Patient with doctor: 4 Months
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Patient Marian
Overall rating 
 
4.6
Reviewers' Overall Rating 
 
5.0
Ease of Getting Appointment 
 
5.0
Helps Patient/Family Understand Condition 
 
5.0
Listens & Addresses Concerns 
 
5.0
Demonstrates Bedside Manner 
 
5.0
Office Staff is Professional & Courteous 
 
5.0
Office is Clean & Comfortable 
 
4.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
4.0
Waiting Time During Visit 
 
3.0
Spends Enough Time With Me 
 
5.0
Wait time: 90 Minutes
Patient with doctor: 8 Months

Dr. kim saved my sight.
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Patient Mercer
Overall rating 
 
4.6
Reviewers' Overall Rating 
 
5.0
Ease of Getting Appointment 
 
5.0
Helps Patient/Family Understand Condition 
 
5.0
Listens & Addresses Concerns 
 
4.0
Demonstrates Bedside Manner 
 
4.0
Office Staff is Professional & Courteous 
 
5.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
5.0
Waiting Time During Visit 
 
4.0
Spends Enough Time With Me 
 
4.0
Wait time: N/A
Patient with doctor: N/A

Dr. Kim did not speak with my wife after procedure. He did speak to me but I was very sleepy. Nurse told her all went well.
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Patient John
Overall rating 
 
4.6
Reviewers' Overall Rating 
 
5.0
Ease of Getting Appointment 
 
5.0
Helps Patient/Family Understand Condition 
 
5.0
Listens & Addresses Concerns 
 
5.0
Demonstrates Bedside Manner 
 
4.0
Office Staff is Professional & Courteous 
 
4.0
Office is Clean & Comfortable 
 
4.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
5.0
Waiting Time During Visit 
 
4.0
Spends Enough Time With Me 
 
5.0
Wait time: N/A
Patient with doctor: 1 Month

Clearly explains condition, operating very efficient, results so far excellent.
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Patient Thierry
Overall rating 
 
4.6
Reviewers' Overall Rating 
 
5.0
Ease of Getting Appointment 
 
4.0
Helps Patient/Family Understand Condition 
 
5.0
Listens & Addresses Concerns 
 
4.0
Demonstrates Bedside Manner 
 
4.0
Office Staff is Professional & Courteous 
 
5.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
4.0
Waiting Time During Visit 
 
5.0
Spends Enough Time With Me 
 
5.0
Wait time: 5 Minutes
Patient with doctor: 2 Months
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Patient Neil
Overall rating 
 
4.6
Reviewers' Overall Rating 
 
5.0
Ease of Getting Appointment 
 
3.0
Helps Patient/Family Understand Condition 
 
5.0
Listens & Addresses Concerns 
 
5.0
Demonstrates Bedside Manner 
 
5.0
Office Staff is Professional & Courteous 
 
5.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
5.0
Waiting Time During Visit 
 
3.0
Spends Enough Time With Me 
 
5.0
VD
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Neil
Overall rating 
 
4.6
Reviewers' Overall Rating 
 
5.0
Ease of Getting Appointment 
 
3.0
Helps Patient/Family Understand Condition 
 
5.0
Listens & Addresses Concerns 
 
5.0
Demonstrates Bedside Manner 
 
5.0
Office Staff is Professional & Courteous 
 
5.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
5.0
Waiting Time During Visit 
 
3.0
Spends Enough Time With Me 
 
5.0
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Patient John
Overall rating 
 
4.6
Reviewers' Overall Rating 
 
4.0
Ease of Getting Appointment 
 
4.0
Helps Patient/Family Understand Condition 
 
N/A
Listens & Addresses Concerns 
 
N/A
Demonstrates Bedside Manner 
 
5.0
Office Staff is Professional & Courteous 
 
5.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
N/A
Staff Follows Up as Needed 
 
N/A
Waiting Time During Visit 
 
N/A
Spends Enough Time With Me 
 
N/A
Wait time: N/A
Patient with doctor: 8 Months
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Patient Anonymous
Overall rating 
 
4.6
Reviewers' Overall Rating 
 
5.0
Ease of Getting Appointment 
 
4.0
Helps Patient/Family Understand Condition 
 
5.0
Listens & Addresses Concerns 
 
5.0
Demonstrates Bedside Manner 
 
5.0
Office Staff is Professional & Courteous 
 
5.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
N/A
Waiting Time During Visit 
 
2.0
Spends Enough Time With Me 
 
5.0
Wait time: N/A
Patient with doctor: N/A
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Patient Mildred
Overall rating 
 
4.6
Reviewers' Overall Rating 
 
N/A
Ease of Getting Appointment 
 
5.0
Helps Patient/Family Understand Condition 
 
4.0
Listens & Addresses Concerns 
 
5.0
Demonstrates Bedside Manner 
 
5.0
Office Staff is Professional & Courteous 
 
5.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
4.0
Waiting Time During Visit 
 
4.0
Spends Enough Time With Me 
 
4.0
Wait time: 15-20 Minutes
Patient with doctor: 1 Year
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Patient Kinta
Overall rating 
 
4.6
Reviewers' Overall Rating 
 
4.0
Ease of Getting Appointment 
 
5.0
Helps Patient/Family Understand Condition 
 
5.0
Listens & Addresses Concerns 
 
4.0
Demonstrates Bedside Manner 
 
4.0
Office Staff is Professional & Courteous 
 
4.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
5.0
Waiting Time During Visit 
 
5.0
Spends Enough Time With Me 
 
4.0
Wait time: N/A
Patient with doctor: 3 Years
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Patient Alan
Overall rating 
 
4.6
Reviewers' Overall Rating 
 
5.0
Ease of Getting Appointment 
 
4.0
Helps Patient/Family Understand Condition 
 
5.0
Listens & Addresses Concerns 
 
5.0
Demonstrates Bedside Manner 
 
5.0
Office Staff is Professional & Courteous 
 
4.0
Office is Clean & Comfortable 
 
4.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
4.0
Waiting Time During Visit 
 
4.0
Spends Enough Time With Me 
 
5.0
Wait time: 5 Minutes
Patient with doctor: N/A
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Patient Anonymous
Overall rating 
 
4.6
Reviewers' Overall Rating 
 
4.0
Ease of Getting Appointment 
 
4.0
Helps Patient/Family Understand Condition 
 
5.0
Listens & Addresses Concerns 
 
5.0
Demonstrates Bedside Manner 
 
5.0
Office Staff is Professional & Courteous 
 
4.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
5.0
Waiting Time During Visit 
 
4.0
Spends Enough Time With Me 
 
4.0
Wait time: 20 Minutes
Patient with doctor: 2 Months

I would like to have more time to talk with the doctor. I spent a lot of time with nurses and doctors but I would like to have had more time with Dr. Kim. My doctor and my wife's future doctor.
VR
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Patient Anonymous
Overall rating 
 
4.6
Reviewers' Overall Rating 
 
4.0
Ease of Getting Appointment 
 
5.0
Helps Patient/Family Understand Condition 
 
5.0
Listens & Addresses Concerns 
 
4.0
Demonstrates Bedside Manner 
 
4.0
Office Staff is Professional & Courteous 
 
5.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
5.0
Waiting Time During Visit 
 
4.0
Spends Enough Time With Me 
 
4.0
Wait time: 10 Minutes
Patient with doctor: N/A

I would have liked to get more information about the surgery and healing/ post-op process before the surgery was scheduled and I would have like to discuss some concerns with Dr. Terry Kim prior to surgery.
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Patient Dell
Overall rating 
 
4.6
Reviewers' Overall Rating 
 
5.0
Ease of Getting Appointment 
 
4.0
Helps Patient/Family Understand Condition 
 
5.0
Listens & Addresses Concerns 
 
3.0
Demonstrates Bedside Manner 
 
5.0
Office Staff is Professional & Courteous 
 
5.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
5.0
Waiting Time During Visit 
 
5.0
Spends Enough Time With Me 
 
3.0
Wait time: 20 Minutes
Patient with doctor: 3 Months
VR
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Patient Wilma
Overall rating 
 
4.6
Reviewers' Overall Rating 
 
5.0
Ease of Getting Appointment 
 
4.0
Helps Patient/Family Understand Condition 
 
4.0
Listens & Addresses Concerns 
 
5.0
Demonstrates Bedside Manner 
 
4.0
Office Staff is Professional & Courteous 
 
5.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
5.0
Waiting Time During Visit 
 
4.0
Spends Enough Time With Me 
 
4.0
Wait time = 20 minutes
No complaints at all
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Patient Patrick
Overall rating 
 
4.6
Reviewers' Overall Rating 
 
5.0
Ease of Getting Appointment 
 
4.0
Helps Patient/Family Understand Condition 
 
4.0
Listens & Addresses Concerns 
 
4.0
Demonstrates Bedside Manner 
 
5.0
Office Staff is Professional & Courteous 
 
5.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
5.0
Waiting Time During Visit 
 
4.0
Spends Enough Time With Me 
 
4.0
Wait time: 10 minutes
VR
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Patient James
Overall rating 
 
4.5
Reviewers' Overall Rating 
 
5.0
Ease of Getting Appointment 
 
5.0
Helps Patient/Family Understand Condition 
 
5.0
Listens & Addresses Concerns 
 
4.0
Demonstrates Bedside Manner 
 
4.0
Office Staff is Professional & Courteous 
 
N/A
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
5.0
Waiting Time During Visit 
 
3.0
Spends Enough Time With Me 
 
4.0
Wait time: N/A
Patient with doctor: N/A
VR
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Patient Anonymous
Overall rating 
 
4.5
Reviewers' Overall Rating 
 
5.0
Ease of Getting Appointment 
 
3.0
Helps Patient/Family Understand Condition 
 
5.0
Listens & Addresses Concerns 
 
4.0
Demonstrates Bedside Manner 
 
5.0
Office Staff is Professional & Courteous 
 
4.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
5.0
Waiting Time During Visit 
 
4.0
Spends Enough Time With Me 
 
N/A
Wait time: 15 Minutes
Patient with doctor: N/A
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Patient Ana
Overall rating 
 
4.5
Reviewers' Overall Rating 
 
4.0
Ease of Getting Appointment 
 
5.0
Helps Patient/Family Understand Condition 
 
5.0
Listens & Addresses Concerns 
 
5.0
Demonstrates Bedside Manner 
 
5.0
Office Staff is Professional & Courteous 
 
5.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
4.0
Waiting Time During Visit 
 
1.0
Spends Enough Time With Me 
 
5.0
Wait time: 195 Minutes
Patient with doctor: 1 Month
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Patient Cherry
Overall rating 
 
4.5
Reviewers' Overall Rating 
 
5.0
Ease of Getting Appointment 
 
5.0
Helps Patient/Family Understand Condition 
 
5.0
Listens & Addresses Concerns 
 
5.0
Demonstrates Bedside Manner 
 
5.0
Office Staff is Professional & Courteous 
 
4.0
Office is Clean & Comfortable 
 
4.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
4.0
Waiting Time During Visit 
 
3.0
Spends Enough Time With Me 
 
4.0
Wait time: 30 Minutes
Patient with doctor: N/A
VR
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Patient Anonymous
Overall rating 
 
4.5
Reviewers' Overall Rating 
 
4.0
Ease of Getting Appointment 
 
5.0
Helps Patient/Family Understand Condition 
 
5.0
Listens & Addresses Concerns 
 
5.0
Demonstrates Bedside Manner 
 
4.0
Office Staff is Professional & Courteous 
 
5.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
5.0
Waiting Time During Visit 
 
1.0
Spends Enough Time With Me 
 
5.0
Wait time: 100 Minutes
Patient with doctor: N/A
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Patient Maribeth
Overall rating 
 
4.5
Reviewers' Overall Rating 
 
5.0
Ease of Getting Appointment 
 
4.0
Helps Patient/Family Understand Condition 
 
4.0
Listens & Addresses Concerns 
 
4.0
Demonstrates Bedside Manner 
 
4.0
Office Staff is Professional & Courteous 
 
4.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
5.0
Waiting Time During Visit 
 
4.0
Spends Enough Time With Me 
 
5.0
Wait time = N/A minutes
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Patient Thomas
Overall rating 
 
4.5
Reviewers' Overall Rating 
 
4.0
Ease of Getting Appointment 
 
5.0
Helps Patient/Family Understand Condition 
 
5.0
Listens & Addresses Concerns 
 
5.0
Demonstrates Bedside Manner 
 
5.0
Office Staff is Professional & Courteous 
 
5.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
N/A
Staff Follows Up as Needed 
 
5.0
Waiting Time During Visit 
 
1.0
Spends Enough Time With Me 
 
N/A
Wait time: 3 1/2 Hours
Patient with doctor: N/A

Staff was excellent very well trained, attentive and communicative. My pre op visit was 2 1/2 hours late! Surgery 3 1/2 hours late ( had to wait for tissue). Dr. Kim is terrific, top class and great bedside manners.
VR
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Patient Thomas
Overall rating 
 
4.4
Reviewers' Overall Rating 
 
4.0
Ease of Getting Appointment 
 
4.0
Helps Patient/Family Understand Condition 
 
4.0
Listens & Addresses Concerns 
 
5.0
Demonstrates Bedside Manner 
 
5.0
Office Staff is Professional & Courteous 
 
5.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
5.0
Waiting Time During Visit 
 
3.0
Spends Enough Time With Me 
 
3.0
Wait time: N/A
Patient with doctor: 18 Months
VR
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Patient Phyllis
Overall rating 
 
4.4
Reviewers' Overall Rating 
 
4.0
Ease of Getting Appointment 
 
5.0
Helps Patient/Family Understand Condition 
 
4.0
Listens & Addresses Concerns 
 
4.0
Demonstrates Bedside Manner 
 
4.0
Office Staff is Professional & Courteous 
 
5.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
4.0
Waiting Time During Visit 
 
4.0
Spends Enough Time With Me 
 
4.0
Wait time: 10 minutes

Very professional and everyone made me feel comfortable and eased my concerns.
VD
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Phyllis
Overall rating 
 
4.4
Reviewers' Overall Rating 
 
4.0
Ease of Getting Appointment 
 
5.0
Helps Patient/Family Understand Condition 
 
4.0
Listens & Addresses Concerns 
 
4.0
Demonstrates Bedside Manner 
 
4.0
Office Staff is Professional & Courteous 
 
5.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
4.0
Waiting Time During Visit 
 
4.0
Spends Enough Time With Me 
 
4.0
Wait time: 10 minutes
Very professional and everyone made me feel comfortable and eased my concerns.
VD
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Overall rating 
 
4.4
Reviewers' Overall Rating 
 
4.0
Ease of Getting Appointment 
 
4.0
Helps Patient/Family Understand Condition 
 
5.0
Listens & Addresses Concerns 
 
5.0
Demonstrates Bedside Manner 
 
4.0
Office Staff is Professional & Courteous 
 
4.0
Office is Clean & Comfortable 
 
4.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
5.0
Waiting Time During Visit 
 
4.0
Spends Enough Time With Me 
 
4.0
Wait time: 15 minutes
VR
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Patient David
(Updated: December 22, 2016)
Overall rating 
 
4.3
Reviewers' Overall Rating 
 
4.0
Ease of Getting Appointment 
 
1.0
Helps Patient/Family Understand Condition 
 
5.0
Listens & Addresses Concerns 
 
5.0
Demonstrates Bedside Manner 
 
5.0
Office Staff is Professional & Courteous 
 
5.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
5.0
Waiting Time During Visit 
 
2.0
Spends Enough Time With Me 
 
5.0
Wait time: 122 Minutes
Patient with doctor: N/A

surgery arrival time was 11:30 and I was scheduled “5” works out. Surgery done at 2:00.
VR
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Patient Anonymous
Overall rating 
 
4.3
Reviewers' Overall Rating 
 
4.0
Ease of Getting Appointment 
 
5.0
Helps Patient/Family Understand Condition 
 
5.0
Listens & Addresses Concerns 
 
5.0
Demonstrates Bedside Manner 
 
5.0
Office Staff is Professional & Courteous 
 
5.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
4.0
Staff Follows Up as Needed 
 
3.0
Waiting Time During Visit 
 
1.0
Spends Enough Time With Me 
 
5.0
Wait time: 4 Hours
Patient with doctor: 9 Months

Waiting time has been a big concern for me. 4 hours or more at least for every visit. Lots of visits technicians do not even call back sometimes. I have to call the front desk again and again same with schedules also.
VR
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Patient David
Overall rating 
 
4.3
Reviewers' Overall Rating 
 
4.0
Ease of Getting Appointment 
 
4.0
Helps Patient/Family Understand Condition 
 
5.0
Listens & Addresses Concerns 
 
4.0
Demonstrates Bedside Manner 
 
4.0
Office Staff is Professional & Courteous 
 
5.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
5.0
Waiting Time During Visit 
 
3.0
Spends Enough Time With Me 
 
3.0
Wait time: 20 minutes
VD
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Patient Helen
Overall rating 
 
4.2
Reviewers' Overall Rating 
 
4.0
Ease of Getting Appointment 
 
4.0
Helps Patient/Family Understand Condition 
 
5.0
Listens & Addresses Concerns 
 
5.0
Demonstrates Bedside Manner 
 
N/A
Office Staff is Professional & Courteous 
 
4.0
Office is Clean & Comfortable 
 
4.0
Accurately Diagnosed Condition 
 
4.0
Staff Follows Up as Needed 
 
4.0
Waiting Time During Visit 
 
4.0
Spends Enough Time With Me 
 
4.0
Wait time: 30-40 Minutes
Patient with doctor: 5 Months
VR
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Patient Patricia
Overall rating 
 
4.2
Reviewers' Overall Rating 
 
4.0
Ease of Getting Appointment 
 
4.0
Helps Patient/Family Understand Condition 
 
4.0
Listens & Addresses Concerns 
 
4.0
Demonstrates Bedside Manner 
 
5.0
Office Staff is Professional & Courteous 
 
5.0
Office is Clean & Comfortable 
 
4.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
4.0
Waiting Time During Visit 
 
3.0
Spends Enough Time With Me 
 
4.0
Wait time: 3 Hours
Patient with doctor: 1 Month

There was a fire drill the day of my first appointment. This caused a back log and was not Dr. Kim's fault. Everyone has been extremely nice and professional. I would definitely see Dr. Kim again.
VR
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Patient Madge
Overall rating 
 
4.2
Reviewers' Overall Rating 
 
4.0
Ease of Getting Appointment 
 
4.0
Helps Patient/Family Understand Condition 
 
4.0
Listens & Addresses Concerns 
 
4.0
Demonstrates Bedside Manner 
 
3.0
Office Staff is Professional & Courteous 
 
5.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
5.0
Waiting Time During Visit 
 
4.0
Spends Enough Time With Me 
 
3.0
Wait time: 15 Minutes
Patient with doctor: N/A

1st eye surgery- great, no discomforted memory. 2nd eye surgery- laser procedure was somewhat painful. I attempted to say so and was told “Don’t talk”. Remembered everything. Asked in procedure room a question at preference of lens “tweaking”. I was a little out-of it and that question should have been asked I’ve-op.
VR
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Patient Anonymous
Overall rating 
 
4.1
Reviewers' Overall Rating 
 
4.0
Ease of Getting Appointment 
 
4.0
Helps Patient/Family Understand Condition 
 
4.0
Listens & Addresses Concerns 
 
4.0
Demonstrates Bedside Manner 
 
4.0
Office Staff is Professional & Courteous 
 
5.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
4.0
Waiting Time During Visit 
 
2.0
Spends Enough Time With Me 
 
4.0
Wait time: N/A
Patient with doctor: N/A

The wait time for all visits was from 2/3 hours or more on visit.
VR
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Patient Anonymous
Overall rating 
 
4.0
Reviewers' Overall Rating 
 
4.0
Ease of Getting Appointment 
 
4.0
Helps Patient/Family Understand Condition 
 
4.0
Listens & Addresses Concerns 
 
4.0
Demonstrates Bedside Manner 
 
4.0
Office Staff is Professional & Courteous 
 
4.0
Office is Clean & Comfortable 
 
4.0
Accurately Diagnosed Condition 
 
4.0
Staff Follows Up as Needed 
 
4.0
Waiting Time During Visit 
 
4.0
Spends Enough Time With Me 
 
4.0
Wait time: N/A
Patient with doctor: N/A
VR
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Patient Scott
Overall rating 
 
4.0
Reviewers' Overall Rating 
 
4.0
Ease of Getting Appointment 
 
4.0
Helps Patient/Family Understand Condition 
 
4.0
Listens & Addresses Concerns 
 
4.0
Demonstrates Bedside Manner 
 
4.0
Office Staff is Professional & Courteous 
 
4.0
Office is Clean & Comfortable 
 
4.0
Accurately Diagnosed Condition 
 
4.0
Staff Follows Up as Needed 
 
4.0
Waiting Time During Visit 
 
4.0
Spends Enough Time With Me 
 
4.0
Wait time: N/A
Patient with doctor: N/A
VR
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