Dr. Terry Kim, MD | Duke Medical Center

 
4.9 (537)
11642

User reviews

537 reviews

 
(505)
 
(30)
 
(3)
2 stars
 
(0)
1 star
 
(0)
Overall rating 
 
4.9
Reviewers' Overall Rating 
 
4.9  (527)
Ease of Getting Appointment 
 
4.8  (536)
Helps Patient/Family Understand Condition 
 
4.9  (535)
Listens & Addresses Concerns 
 
4.9  (533)
Demonstrates Bedside Manner 
 
4.9  (532)
Office Staff is Professional & Courteous 
 
4.9  (537)
Office is Clean & Comfortable 
 
5.0  (537)
Accurately Diagnosed Condition 
 
5.0  (533)
Staff Follows Up as Needed 
 
4.9  (534)
Waiting Time During Visit 
 
4.5  (530)
Spends Enough Time With Me 
 
4.9  (531)
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538 results - showing 401 - 450
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Patient Chris
Overall rating 
 
4.8
Reviewers' Overall Rating 
 
4.0
Ease of Getting Appointment 
 
5.0
Helps Patient/Family Understand Condition 
 
5.0
Listens & Addresses Concerns 
 
5.0
Demonstrates Bedside Manner 
 
5.0
Office Staff is Professional & Courteous 
 
5.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
5.0
Waiting Time During Visit 
 
4.0
Spends Enough Time With Me 
 
5.0
Wait time: 30 Minutes
Patient with doctor: 2 Months
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Patient Anonymous
Overall rating 
 
4.8
Reviewers' Overall Rating 
 
5.0
Ease of Getting Appointment 
 
5.0
Helps Patient/Family Understand Condition 
 
5.0
Listens & Addresses Concerns 
 
5.0
Demonstrates Bedside Manner 
 
5.0
Office Staff is Professional & Courteous 
 
5.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
5.0
Waiting Time During Visit 
 
4.0
Spends Enough Time With Me 
 
4.0
Wait time: 45 Minutes
Patient with doctor: 3 Months

Dr. Kim's fellow ( Dr. Lin) has poor people skills. ( With patient and with nurses.)
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Patient Connie
Overall rating 
 
4.8
Reviewers' Overall Rating 
 
5.0
Ease of Getting Appointment 
 
5.0
Helps Patient/Family Understand Condition 
 
4.0
Listens & Addresses Concerns 
 
5.0
Demonstrates Bedside Manner 
 
5.0
Office Staff is Professional & Courteous 
 
5.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
5.0
Waiting Time During Visit 
 
5.0
Spends Enough Time With Me 
 
4.0
Wait time: 15 Minutes
Patient with doctor: 4 Months

Dr. Kim was kind, professional and highly competent. My experience was exceptional. 2 cataract surgeries 2 weeks apart and I was so pleased. He is a wonderful, highly qualified surgeon.
VR
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Patient Mary
Overall rating 
 
4.8
Reviewers' Overall Rating 
 
5.0
Ease of Getting Appointment 
 
3.0
Helps Patient/Family Understand Condition 
 
5.0
Listens & Addresses Concerns 
 
5.0
Demonstrates Bedside Manner 
 
5.0
Office Staff is Professional & Courteous 
 
5.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
5.0
Waiting Time During Visit 
 
5.0
Spends Enough Time With Me 
 
5.0
Wait time: 5 Minutes
Patient with doctor: N/A
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Patient Latressa
Overall rating 
 
4.8
Reviewers' Overall Rating 
 
5.0
Ease of Getting Appointment 
 
4.0
Helps Patient/Family Understand Condition 
 
4.0
Listens & Addresses Concerns 
 
5.0
Demonstrates Bedside Manner 
 
5.0
Office Staff is Professional & Courteous 
 
5.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
5.0
Waiting Time During Visit 
 
5.0
Spends Enough Time With Me 
 
5.0
Wait time: N/A
Patient with doctor: 3 Years
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Patient Rose
Overall rating 
 
4.8
Reviewers' Overall Rating 
 
5.0
Ease of Getting Appointment 
 
5.0
Helps Patient/Family Understand Condition 
 
5.0
Listens & Addresses Concerns 
 
5.0
Demonstrates Bedside Manner 
 
5.0
Office Staff is Professional & Courteous 
 
5.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
5.0
Waiting Time During Visit 
 
3.0
Spends Enough Time With Me 
 
5.0
Wait time: 30 Minutes
Patient with doctor: 1 Month
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Patient Anonymous
Overall rating 
 
4.8
Reviewers' Overall Rating 
 
5.0
Ease of Getting Appointment 
 
5.0
Helps Patient/Family Understand Condition 
 
5.0
Listens & Addresses Concerns 
 
5.0
Demonstrates Bedside Manner 
 
5.0
Office Staff is Professional & Courteous 
 
5.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
5.0
Waiting Time During Visit 
 
3.0
Spends Enough Time With Me 
 
5.0
Wait time: 45-60 Minutes
Patient with doctor: N/A
VR
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Patient Anonymous
Overall rating 
 
4.8
Reviewers' Overall Rating 
 
5.0
Ease of Getting Appointment 
 
4.0
Helps Patient/Family Understand Condition 
 
5.0
Listens & Addresses Concerns 
 
5.0
Demonstrates Bedside Manner 
 
5.0
Office Staff is Professional & Courteous 
 
5.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
5.0
Waiting Time During Visit 
 
4.0
Spends Enough Time With Me 
 
5.0
Patient Anonymous
Wait time: 15 Minutes
Patient with doctor: N/A
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Patient Anonymous
Overall rating 
 
4.8
Reviewers' Overall Rating 
 
5.0
Ease of Getting Appointment 
 
5.0
Helps Patient/Family Understand Condition 
 
5.0
Listens & Addresses Concerns 
 
5.0
Demonstrates Bedside Manner 
 
5.0
Office Staff is Professional & Courteous 
 
5.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
5.0
Waiting Time During Visit 
 
4.0
Spends Enough Time With Me 
 
4.0
Wait time: N/A
Patient with doctor: 3 Month
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Patient Robert
Overall rating 
 
4.8
Reviewers' Overall Rating 
 
5.0
Ease of Getting Appointment 
 
4.0
Helps Patient/Family Understand Condition 
 
5.0
Listens & Addresses Concerns 
 
5.0
Demonstrates Bedside Manner 
 
5.0
Office Staff is Professional & Courteous 
 
5.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
5.0
Waiting Time During Visit 
 
4.0
Spends Enough Time With Me 
 
5.0
Wait time: 15 Minutes
Patient with doctor: 4 Months

Dr. Kim is an outstanding doctor who is the genuine article. He truly cares about his patients and there is no blemishes in his professionalism or bedside manners.
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Patient Joyce
Overall rating 
 
4.8
Reviewers' Overall Rating 
 
5.0
Ease of Getting Appointment 
 
5.0
Helps Patient/Family Understand Condition 
 
5.0
Listens & Addresses Concerns 
 
5.0
Demonstrates Bedside Manner 
 
5.0
Office Staff is Professional & Courteous 
 
5.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
5.0
Waiting Time During Visit 
 
3.0
Spends Enough Time With Me 
 
5.0
Wait time: 30+ Minutes
Patient with doctor: 2-3 Months

I believe the wait time can be improved upon. I sat in the “holding room” for 1 ½ hours and only saw the doctor and assistant for 2 minutes.
VR
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Patient Shirley
Overall rating 
 
4.8
Reviewers' Overall Rating 
 
5.0
Ease of Getting Appointment 
 
5.0
Helps Patient/Family Understand Condition 
 
5.0
Listens & Addresses Concerns 
 
5.0
Demonstrates Bedside Manner 
 
5.0
Office Staff is Professional & Courteous 
 
5.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
4.0
Waiting Time During Visit 
 
4.0
Spends Enough Time With Me 
 
5.0
Wait time: 15-30 Minutes
Patient with doctor: 2 Months

VR
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Patient Janice
Overall rating 
 
4.8
Reviewers' Overall Rating 
 
5.0
Ease of Getting Appointment 
 
4.0
Helps Patient/Family Understand Condition 
 
5.0
Listens & Addresses Concerns 
 
5.0
Demonstrates Bedside Manner 
 
5.0
Office Staff is Professional & Courteous 
 
5.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
5.0
Waiting Time During Visit 
 
4.0
Spends Enough Time With Me 
 
5.0
Wait time: N/A
Patient with doctor: 6 Months
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Patient Anonymous
Overall rating 
 
4.8
Reviewers' Overall Rating 
 
5.0
Ease of Getting Appointment 
 
4.0
Helps Patient/Family Understand Condition 
 
5.0
Listens & Addresses Concerns 
 
5.0
Demonstrates Bedside Manner 
 
5.0
Office Staff is Professional & Courteous 
 
5.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
5.0
Waiting Time During Visit 
 
4.0
Spends Enough Time With Me 
 
5.0
Wait time: N/A
Patient with doctor: N/A
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Patient Lisa
Overall rating 
 
4.8
Reviewers' Overall Rating 
 
5.0
Ease of Getting Appointment 
 
5.0
Helps Patient/Family Understand Condition 
 
5.0
Listens & Addresses Concerns 
 
5.0
Demonstrates Bedside Manner 
 
5.0
Office Staff is Professional & Courteous 
 
5.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
4.0
Waiting Time During Visit 
 
5.0
Spends Enough Time With Me 
 
4.0
Wait time: 3 Minutes
Patient with doctor: N/A

Would recommend to other, excellent staff.
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Patient John
Overall rating 
 
4.8
Reviewers' Overall Rating 
 
5.0
Ease of Getting Appointment 
 
4.0
Helps Patient/Family Understand Condition 
 
5.0
Listens & Addresses Concerns 
 
5.0
Demonstrates Bedside Manner 
 
5.0
Office Staff is Professional & Courteous 
 
5.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
5.0
Waiting Time During Visit 
 
4.0
Spends Enough Time With Me 
 
5.0
Wait time: N/A
Patient with doctor: 9 Months

Once had to wait for laser surgery for several hours. Usually, for other office visits wait time minimal- 15 minutes or less. Dr. Kim is clear, always kind, pleasant, reassuring. I am always glad to see.
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Patient Nancy
Overall rating 
 
4.8
Reviewers' Overall Rating 
 
5.0
Ease of Getting Appointment 
 
4.0
Helps Patient/Family Understand Condition 
 
5.0
Listens & Addresses Concerns 
 
5.0
Demonstrates Bedside Manner 
 
5.0
Office Staff is Professional & Courteous 
 
5.0
Office is Clean & Comfortable 
 
4.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
5.0
Waiting Time During Visit 
 
5.0
Spends Enough Time With Me 
 
5.0
Wait time: N/A
Patient with doctor: 1 Month

Positive- all around.
VR
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Patient Richard
Overall rating 
 
4.8
Reviewers' Overall Rating 
 
5.0
Ease of Getting Appointment 
 
5.0
Helps Patient/Family Understand Condition 
 
5.0
Listens & Addresses Concerns 
 
5.0
Demonstrates Bedside Manner 
 
5.0
Office Staff is Professional & Courteous 
 
5.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
5.0
Waiting Time During Visit 
 
3.0
Spends Enough Time With Me 
 
5.0
Wait time: N/A
Patient with doctor: 6 Months

Dr. Kim and staff exceeded my expectations, in all facts. We traveled 200 miles for this procedure, principally because of Duke Eye Center and Dr. Kim.
VR
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Patient German
Overall rating 
 
4.8
Reviewers' Overall Rating 
 
5.0
Ease of Getting Appointment 
 
5.0
Helps Patient/Family Understand Condition 
 
5.0
Listens & Addresses Concerns 
 
5.0
Demonstrates Bedside Manner 
 
5.0
Office Staff is Professional & Courteous 
 
5.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
5.0
Waiting Time During Visit 
 
3.0
Spends Enough Time With Me 
 
5.0
Wait time: 120 Minutes
Patient with doctor: 2 Months

On my 1st visit I waited 2 hours before being seen. On surgery day I waited 45 minutes before I went in back this I waited a little over 3 hours in total before surgery started.
VR
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Patient Anonymous
Overall rating 
 
4.8
Reviewers' Overall Rating 
 
5.0
Ease of Getting Appointment 
 
5.0
Helps Patient/Family Understand Condition 
 
5.0
Listens & Addresses Concerns 
 
5.0
Demonstrates Bedside Manner 
 
5.0
Office Staff is Professional & Courteous 
 
5.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
5.0
Waiting Time During Visit 
 
3.0
Spends Enough Time With Me 
 
5.0
Wait time: 60 Minutes
Patient with doctor: N/A

Dr. Kim did my procedure and everything went smoothly. He explained the procedure thoroughly and how the follow up would go. I am very happy with my results.
VR
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Patient Ahmad
Overall rating 
 
4.8
Reviewers' Overall Rating 
 
5.0
Ease of Getting Appointment 
 
3.0
Helps Patient/Family Understand Condition 
 
5.0
Listens & Addresses Concerns 
 
5.0
Demonstrates Bedside Manner 
 
5.0
Office Staff is Professional & Courteous 
 
5.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
5.0
Waiting Time During Visit 
 
5.0
Spends Enough Time With Me 
 
5.0
Wait time: 5 minutes

Great doctor. Great people. The culture at Duke is unbelievable, friendly and professional.
VD
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Patient David
Overall rating 
 
4.8
Reviewers' Overall Rating 
 
5.0
Ease of Getting Appointment 
 
5.0
Helps Patient/Family Understand Condition 
 
5.0
Listens & Addresses Concerns 
 
5.0
Demonstrates Bedside Manner 
 
5.0
Office Staff is Professional & Courteous 
 
5.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
5.0
Waiting Time During Visit 
 
3.0
Spends Enough Time With Me 
 
5.0
Wait time: 45 minutes
VD
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Ahmad
Overall rating 
 
4.8
Reviewers' Overall Rating 
 
5.0
Ease of Getting Appointment 
 
3.0
Helps Patient/Family Understand Condition 
 
5.0
Listens & Addresses Concerns 
 
5.0
Demonstrates Bedside Manner 
 
5.0
Office Staff is Professional & Courteous 
 
5.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
5.0
Waiting Time During Visit 
 
5.0
Spends Enough Time With Me 
 
5.0
Wait time: 5 minutes
Great doctor. Great people. The culture at Duke is unbelievable. Friendly, Professional
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Erin
Overall rating 
 
4.8
Reviewers' Overall Rating 
 
5.0
Ease of Getting Appointment 
 
4.0
Helps Patient/Family Understand Condition 
 
5.0
Listens & Addresses Concerns 
 
5.0
Demonstrates Bedside Manner 
 
5.0
Office Staff is Professional & Courteous 
 
5.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
5.0
Waiting Time During Visit 
 
4.0
Spends Enough Time With Me 
 
5.0
Wait time: 15 minutes
VD
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David
Overall rating 
 
4.8
Reviewers' Overall Rating 
 
5.0
Ease of Getting Appointment 
 
5.0
Helps Patient/Family Understand Condition 
 
5.0
Listens & Addresses Concerns 
 
5.0
Demonstrates Bedside Manner 
 
5.0
Office Staff is Professional & Courteous 
 
5.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
5.0
Waiting Time During Visit 
 
3.0
Spends Enough Time With Me 
 
5.0
Wait time: 45 minutes
VD
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Patient John
Overall rating 
 
4.8
Reviewers' Overall Rating 
 
5.0
Ease of Getting Appointment 
 
5.0
Helps Patient/Family Understand Condition 
 
5.0
Listens & Addresses Concerns 
 
5.0
Demonstrates Bedside Manner 
 
4.0
Office Staff is Professional & Courteous 
 
5.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
5.0
Waiting Time During Visit 
 
4.0
Spends Enough Time With Me 
 
5.0
Wait time: 45 minutes
VD
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Patient Chris
Overall rating 
 
4.8
Reviewers' Overall Rating 
 
5.0
Ease of Getting Appointment 
 
5.0
Helps Patient/Family Understand Condition 
 
5.0
Listens & Addresses Concerns 
 
5.0
Demonstrates Bedside Manner 
 
5.0
Office Staff is Professional & Courteous 
 
5.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
5.0
Waiting Time During Visit 
 
3.0
Spends Enough Time With Me 
 
5.0
Wait time = 45 minutes
I love Dr. Kim. His personality and bedside manner are awesome. I would recommend him to everyone!
VR
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Patient Maribell
Overall rating 
 
4.8
Reviewers' Overall Rating 
 
5.0
Ease of Getting Appointment 
 
5.0
Helps Patient/Family Understand Condition 
 
5.0
Listens & Addresses Concerns 
 
5.0
Demonstrates Bedside Manner 
 
5.0
Office Staff is Professional & Courteous 
 
4.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
5.0
Waiting Time During Visit 
 
4.0
Spends Enough Time With Me 
 
5.0
Wait time: 15 minutes
VD
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Patient Robert
Overall rating 
 
4.8
Reviewers' Overall Rating 
 
5.0
Ease of Getting Appointment 
 
5.0
Helps Patient/Family Understand Condition 
 
5.0
Listens & Addresses Concerns 
 
5.0
Demonstrates Bedside Manner 
 
4.0
Office Staff is Professional & Courteous 
 
5.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
5.0
Waiting Time During Visit 
 
5.0
Spends Enough Time With Me 
 
4.0
Wait time: 5 minutes
VD
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Patient Paula
Overall rating 
 
4.8
Reviewers' Overall Rating 
 
5.0
Ease of Getting Appointment 
 
4.0
Helps Patient/Family Understand Condition 
 
4.0
Listens & Addresses Concerns 
 
5.0
Demonstrates Bedside Manner 
 
5.0
Office Staff is Professional & Courteous 
 
5.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
5.0
Waiting Time During Visit 
 
5.0
Spends Enough Time With Me 
 
5.0
Wait time: 40 minutes

Thank you - You've changed my life!
VR
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Patient Sangita
Overall rating 
 
4.8
Reviewers' Overall Rating 
 
5.0
Ease of Getting Appointment 
 
5.0
Helps Patient/Family Understand Condition 
 
5.0
Listens & Addresses Concerns 
 
5.0
Demonstrates Bedside Manner 
 
N/A
Office Staff is Professional & Courteous 
 
5.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
5.0
Waiting Time During Visit 
 
3.0
Spends Enough Time With Me 
 
5.0
Wait time: N/A
Patient with doctor: N/A
VR
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Patient Elizabeth
Overall rating 
 
4.8
Reviewers' Overall Rating 
 
N/A
Ease of Getting Appointment 
 
5.0
Helps Patient/Family Understand Condition 
 
5.0
Listens & Addresses Concerns 
 
5.0
Demonstrates Bedside Manner 
 
5.0
Office Staff is Professional & Courteous 
 
5.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
5.0
Waiting Time During Visit 
 
4.0
Spends Enough Time With Me 
 
4.0
Wait time: N/A
Patient with doctor: N/A

Have been very pleased.
VR
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Patient Allen
Overall rating 
 
4.8
Reviewers' Overall Rating 
 
N/A
Ease of Getting Appointment 
 
5.0
Helps Patient/Family Understand Condition 
 
5.0
Listens & Addresses Concerns 
 
5.0
Demonstrates Bedside Manner 
 
5.0
Office Staff is Professional & Courteous 
 
4.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
5.0
Waiting Time During Visit 
 
5.0
Spends Enough Time With Me 
 
4.0
Wait time: N/A
Patient with doctor: 3 Months

Would like to know what is purpose of Dr. Lin poking something in your eye while looking at the flower. (with plastic piece put in eye first).
VR
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Patient Anne
Overall rating 
 
4.8
Reviewers' Overall Rating 
 
5.0
Ease of Getting Appointment 
 
5.0
Helps Patient/Family Understand Condition 
 
5.0
Listens & Addresses Concerns 
 
5.0
Demonstrates Bedside Manner 
 
N/A
Office Staff is Professional & Courteous 
 
5.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
5.0
Waiting Time During Visit 
 
4.0
Spends Enough Time With Me 
 
4.0
Wait time: 90 Minutes
Patient with doctor: N/A
VR
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Patient James
Overall rating 
 
4.8
Reviewers' Overall Rating 
 
5.0
Ease of Getting Appointment 
 
5.0
Helps Patient/Family Understand Condition 
 
N/A
Listens & Addresses Concerns 
 
5.0
Demonstrates Bedside Manner 
 
5.0
Office Staff is Professional & Courteous 
 
5.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
5.0
Waiting Time During Visit 
 
3.0
Spends Enough Time With Me 
 
5.0
Wait time: 60 Minutes
Patient with doctor: N/A

The wait time was 3 hours at hospital and without food was a long time and over 1 hour at doctor's office.
VR
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Patient Anonymous
Overall rating 
 
4.8
Reviewers' Overall Rating 
 
N/A
Ease of Getting Appointment 
 
5.0
Helps Patient/Family Understand Condition 
 
5.0
Listens & Addresses Concerns 
 
4.0
Demonstrates Bedside Manner 
 
4.0
Office Staff is Professional & Courteous 
 
5.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
5.0
Waiting Time During Visit 
 
5.0
Spends Enough Time With Me 
 
5.0
Wait time: N/A
Patient with doctor: 1 Month

Have only had the one appointment with Dr. Kim prior to my surgery on Jan. 3, 2017. Did not really have time to accurate rate the alone areas in which I circle.
VR
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Patient Laura
Overall rating 
 
4.8
Reviewers' Overall Rating 
 
5.0
Ease of Getting Appointment 
 
5.0
Helps Patient/Family Understand Condition 
 
5.0
Listens & Addresses Concerns 
 
5.0
Demonstrates Bedside Manner 
 
5.0
Office Staff is Professional & Courteous 
 
4.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
N/A
Staff Follows Up as Needed 
 
5.0
Waiting Time During Visit 
 
4.0
Spends Enough Time With Me 
 
5.0
Wait time: 30 Minutes
Patient with doctor: N/A
VR
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Patient Beverly
Overall rating 
 
4.8
Reviewers' Overall Rating 
 
N/A
Ease of Getting Appointment 
 
5.0
Helps Patient/Family Understand Condition 
 
5.0
Listens & Addresses Concerns 
 
5.0
Demonstrates Bedside Manner 
 
5.0
Office Staff is Professional & Courteous 
 
5.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
5.0
Waiting Time During Visit 
 
4.0
Spends Enough Time With Me 
 
4.0
Wait time: N/A
Patient with doctor: 1 Month
VR
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Patient Gail
Overall rating 
 
4.8
Reviewers' Overall Rating 
 
5.0
Ease of Getting Appointment 
 
5.0
Helps Patient/Family Understand Condition 
 
N/A
Listens & Addresses Concerns 
 
N/A
Demonstrates Bedside Manner 
 
5.0
Office Staff is Professional & Courteous 
 
5.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
5.0
Waiting Time During Visit 
 
4.0
Spends Enough Time With Me 
 
4.0
Wait time: 15 Minutes
Patient with doctor: N/A
VR
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Patient Frederick
Overall rating 
 
4.8
Reviewers' Overall Rating 
 
5.0
Ease of Getting Appointment 
 
5.0
Helps Patient/Family Understand Condition 
 
5.0
Listens & Addresses Concerns 
 
N/A
Demonstrates Bedside Manner 
 
N/A
Office Staff is Professional & Courteous 
 
5.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
N/A
Waiting Time During Visit 
 
3.0
Spends Enough Time With Me 
 
5.0
Wait time: N/A
Patient with doctor: N/A
VR
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Patient Anonymous
Overall rating 
 
4.7
Reviewers' Overall Rating 
 
4.0
Ease of Getting Appointment 
 
4.0
Helps Patient/Family Understand Condition 
 
5.0
Listens & Addresses Concerns 
 
5.0
Demonstrates Bedside Manner 
 
5.0
Office Staff is Professional & Courteous 
 
5.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
5.0
Waiting Time During Visit 
 
4.0
Spends Enough Time With Me 
 
5.0
Wait time: None
Patient with doctor: 6 Month

Thanks.
VR
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Patient Charlotte
Overall rating 
 
4.7
Reviewers' Overall Rating 
 
5.0
Ease of Getting Appointment 
 
5.0
Helps Patient/Family Understand Condition 
 
5.0
Listens & Addresses Concerns 
 
5.0
Demonstrates Bedside Manner 
 
5.0
Office Staff is Professional & Courteous 
 
5.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
5.0
Waiting Time During Visit 
 
3.0
Spends Enough Time With Me 
 
4.0
Wait time: 40 Minutes
Patient with doctor: 1 Month

Wait time for our last visit was not bad for surgery it was great. Today the first person we saw said he took a alone call and forgot about me.
VR
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Patient Jim
(Updated: December 22, 2016)
Overall rating 
 
4.7
Reviewers' Overall Rating 
 
5.0
Ease of Getting Appointment 
 
5.0
Helps Patient/Family Understand Condition 
 
5.0
Listens & Addresses Concerns 
 
5.0
Demonstrates Bedside Manner 
 
5.0
Office Staff is Professional & Courteous 
 
5.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
5.0
Waiting Time During Visit 
 
2.0
Spends Enough Time With Me 
 
5.0
Wait time: 60 Minutes
Patient with doctor: 3 Months
VR
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Patient John
Overall rating 
 
4.7
Reviewers' Overall Rating 
 
5.0
Ease of Getting Appointment 
 
5.0
Helps Patient/Family Understand Condition 
 
5.0
Listens & Addresses Concerns 
 
5.0
Demonstrates Bedside Manner 
 
5.0
Office Staff is Professional & Courteous 
 
5.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
2.0
Waiting Time During Visit 
 
5.0
Spends Enough Time With Me 
 
5.0
Wait time: 10 Minutes
Patient with doctor: 8 Months

Would have appreciated a follow up phone call day after surgery.
VR
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Patient Tracy
Overall rating 
 
4.7
Reviewers' Overall Rating 
 
4.0
Ease of Getting Appointment 
 
4.0
Helps Patient/Family Understand Condition 
 
5.0
Listens & Addresses Concerns 
 
5.0
Demonstrates Bedside Manner 
 
5.0
Office Staff is Professional & Courteous 
 
5.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
5.0
Waiting Time During Visit 
 
4.0
Spends Enough Time With Me 
 
5.0
Wait time: 30 Minutes
Patient with doctor: 5 Months
VR
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Patient Carol
Overall rating 
 
4.7
Reviewers' Overall Rating 
 
5.0
Ease of Getting Appointment 
 
5.0
Helps Patient/Family Understand Condition 
 
5.0
Listens & Addresses Concerns 
 
5.0
Demonstrates Bedside Manner 
 
5.0
Office Staff is Professional & Courteous 
 
5.0
Office is Clean & Comfortable 
 
4.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
3.0
Waiting Time During Visit 
 
5.0
Spends Enough Time With Me 
 
5.0
Wait time: 0-5 Minutes
Patient with doctor: 1 Month

Waiting room very noisy and check-in staff talks loud. There are conflicting directions post-op: take Percocet (Tanya), just ibuprofen (OR person). Meghan left practice, and I made 2 calls no one returned.
VR
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Patient Rachel
Overall rating 
 
4.7
Reviewers' Overall Rating 
 
5.0
Ease of Getting Appointment 
 
5.0
Helps Patient/Family Understand Condition 
 
5.0
Listens & Addresses Concerns 
 
5.0
Demonstrates Bedside Manner 
 
5.0
Office Staff is Professional & Courteous 
 
5.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
5.0
Waiting Time During Visit 
 
2.0
Spends Enough Time With Me 
 
5.0
Wait time: 100 Minutes
Patient with doctor: N/A
VR
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Patient Regina
Overall rating 
 
4.7
Reviewers' Overall Rating 
 
5.0
Ease of Getting Appointment 
 
5.0
Helps Patient/Family Understand Condition 
 
4.0
Listens & Addresses Concerns 
 
4.0
Demonstrates Bedside Manner 
 
5.0
Office Staff is Professional & Courteous 
 
5.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
5.0
Waiting Time During Visit 
 
4.0
Spends Enough Time With Me 
 
5.0
Wait time: N/A
Patient with doctor: 6 Months
VR
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Patient Matt
Overall rating 
 
4.7
Reviewers' Overall Rating 
 
5.0
Ease of Getting Appointment 
 
5.0
Helps Patient/Family Understand Condition 
 
5.0
Listens & Addresses Concerns 
 
5.0
Demonstrates Bedside Manner 
 
5.0
Office Staff is Professional & Courteous 
 
5.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
5.0
Waiting Time During Visit 
 
2.0
Spends Enough Time With Me 
 
5.0
Wait time: 90 Minutes
Patient with doctor: N/A

Excellent experience. Dr. Kim provided a thorough and candid evacuation and recommendation. I ended up going with monovision and could not be happier. Highly recommend Dr. Kim and his team.
VR
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Patient Mary
Overall rating 
 
4.7
Reviewers' Overall Rating 
 
5.0
Ease of Getting Appointment 
 
5.0
Helps Patient/Family Understand Condition 
 
5.0
Listens & Addresses Concerns 
 
4.0
Demonstrates Bedside Manner 
 
5.0
Office Staff is Professional & Courteous 
 
5.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
5.0
Waiting Time During Visit 
 
4.0
Spends Enough Time With Me 
 
4.0
Wait time: 120 Minutes on 4/3/18
Patient with doctor: 1 Month

Waiting time on 5/2/18 (Follow up the day after cornea transplant) we arrived 30 minutes early and was taken in 5 minutes.(25 minutes, before appointment), early is great!
VR
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