Dr. Terry Kim, MD | Duke Medical Center

 
4.9 (409)
9765  

User reviews

25 reviews with 4 stars

409 reviews

 
(386)
 
(22)
 
(2)
2 stars
 
(0)
1 star
 
(0)
Overall rating 
 
4.9
Reviewers' Overall Rating 
 
4.9  (403)
Ease of Getting Appointment 
 
4.8  (408)
Helps Patient/Family Understand Condition 
 
4.9  (407)
Listens & Addresses Concerns 
 
4.9  (406)
Demonstrates Bedside Manner 
 
4.9  (406)
Office Staff is Professional & Courteous 
 
5.0  (409)
Office is Clean & Comfortable 
 
5.0  (409)
Accurately Diagnosed Condition 
 
5.0  (405)
Staff Follows Up as Needed 
 
4.9  (407)
Waiting Time During Visit 
 
4.5  (405)
Spends Enough Time With Me 
 
4.9  (405)
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25 results - showing 1 - 25
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Patient Thomas
Overall rating 
 
4.4
Reviewers' Overall Rating 
 
4.0
Ease of Getting Appointment 
 
4.0
Helps Patient/Family Understand Condition 
 
4.0
Listens & Addresses Concerns 
 
5.0
Demonstrates Bedside Manner 
 
5.0
Office Staff is Professional & Courteous 
 
5.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
5.0
Waiting Time During Visit 
 
3.0
Spends Enough Time With Me 
 
3.0

Wait time: N/A
Patient with doctor: 18 Months

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Patient Thomas
Overall rating 
 
4.5
Reviewers' Overall Rating 
 
4.0
Ease of Getting Appointment 
 
5.0
Helps Patient/Family Understand Condition 
 
5.0
Listens & Addresses Concerns 
 
5.0
Demonstrates Bedside Manner 
 
5.0
Office Staff is Professional & Courteous 
 
5.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
N/A
Staff Follows Up as Needed 
 
5.0
Waiting Time During Visit 
 
1.0
Spends Enough Time With Me 
 
N/A

Wait time: 3 1/2 Hours
Patient with doctor: N/A

Staff was excellent very well trained, attentive and communicative. My pre op visit was 2 1/2 hours late! Surgery 3 1/2 hours late ( had to wait for tissue). Dr. Kim is terrific, top class and great bedside manners.

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Patient Madge
Overall rating 
 
4.2
Reviewers' Overall Rating 
 
4.0
Ease of Getting Appointment 
 
4.0
Helps Patient/Family Understand Condition 
 
4.0
Listens & Addresses Concerns 
 
4.0
Demonstrates Bedside Manner 
 
3.0
Office Staff is Professional & Courteous 
 
5.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
5.0
Waiting Time During Visit 
 
4.0
Spends Enough Time With Me 
 
3.0

Wait time: 15 Minutes
Patient with doctor: N/A

1st eye surgery- great, no discomforted memory. 2nd eye surgery- laser procedure was somewhat painful. I attempted to say so and was told “Don’t talk”. Remembered everything. Asked in procedure room a question at preference of lens “tweaking”. I was a little out-of it and that question should have been asked I’ve-op.

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Patient Anonymous
Overall rating 
 
4.1
Reviewers' Overall Rating 
 
4.0
Ease of Getting Appointment 
 
4.0
Helps Patient/Family Understand Condition 
 
4.0
Listens & Addresses Concerns 
 
4.0
Demonstrates Bedside Manner 
 
4.0
Office Staff is Professional & Courteous 
 
5.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
4.0
Waiting Time During Visit 
 
2.0
Spends Enough Time With Me 
 
4.0

Wait time: N/A
Patient with doctor: N/A

The wait time for all visits was from 2/3 hours or more on visit.

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Patient Anonymous
(Updated: December 23, 2016)
Overall rating 
 
3.8
Reviewers' Overall Rating 
 
N/A
Ease of Getting Appointment 
 
4.0
Helps Patient/Family Understand Condition 
 
4.0
Listens & Addresses Concerns 
 
4.0
Demonstrates Bedside Manner 
 
4.0
Office Staff is Professional & Courteous 
 
4.0
Office is Clean & Comfortable 
 
4.0
Accurately Diagnosed Condition 
 
4.0
Staff Follows Up as Needed 
 
4.0
Waiting Time During Visit 
 
3.0
Spends Enough Time With Me 
 
3.0

Wait time: 100 Minutes
Patient with doctor: 1 Month

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Patient Patricia
Overall rating 
 
4.2
Reviewers' Overall Rating 
 
4.0
Ease of Getting Appointment 
 
4.0
Helps Patient/Family Understand Condition 
 
4.0
Listens & Addresses Concerns 
 
4.0
Demonstrates Bedside Manner 
 
5.0
Office Staff is Professional & Courteous 
 
5.0
Office is Clean & Comfortable 
 
4.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
4.0
Waiting Time During Visit 
 
3.0
Spends Enough Time With Me 
 
4.0

Wait time: 3 Hours
Patient with doctor: 1 Month

There was a fire drill the day of my first appointment. This caused a back log and was not Dr. Kim's fault. Everyone has been extremely nice and professional. I would definitely see Dr. Kim again.

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Patient Helen
Overall rating 
 
3.9
Reviewers' Overall Rating 
 
4.0
Ease of Getting Appointment 
 
4.0
Helps Patient/Family Understand Condition 
 
4.0
Listens & Addresses Concerns 
 
4.0
Demonstrates Bedside Manner 
 
4.0
Office Staff is Professional & Courteous 
 
4.0
Office is Clean & Comfortable 
 
4.0
Accurately Diagnosed Condition 
 
4.0
Staff Follows Up as Needed 
 
4.0
Waiting Time During Visit 
 
3.0
Spends Enough Time With Me 
 
4.0

Wait time: N/A
Patient with doctor: 5 Months

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Patient M. Armistead
Overall rating 
 
3.9
Reviewers' Overall Rating 
 
4.0
Ease of Getting Appointment 
 
4.0
Helps Patient/Family Understand Condition 
 
3.0
Listens & Addresses Concerns 
 
4.0
Demonstrates Bedside Manner 
 
3.0
Office Staff is Professional & Courteous 
 
5.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
5.0
Waiting Time During Visit 
 
2.0
Spends Enough Time With Me 
 
3.0

Wait time: 3 Minutes
Patient with doctor: 4 Months

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Patient Anonymous
Overall rating 
 
4.5
Reviewers' Overall Rating 
 
4.0
Ease of Getting Appointment 
 
5.0
Helps Patient/Family Understand Condition 
 
5.0
Listens & Addresses Concerns 
 
5.0
Demonstrates Bedside Manner 
 
4.0
Office Staff is Professional & Courteous 
 
5.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
5.0
Waiting Time During Visit 
 
1.0
Spends Enough Time With Me 
 
5.0

Wait time: 100 Minutes
Patient with doctor: N/A

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Patient Anonymous
Overall rating 
 
3.7
Reviewers' Overall Rating 
 
4.0
Ease of Getting Appointment 
 
3.0
Helps Patient/Family Understand Condition 
 
3.0
Listens & Addresses Concerns 
 
4.0
Demonstrates Bedside Manner 
 
4.0
Office Staff is Professional & Courteous 
 
5.0
Office is Clean & Comfortable 
 
4.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
4.0
Waiting Time During Visit 
 
1.0
Spends Enough Time With Me 
 
4.0

Wait time: 130 Minutes
Patient with doctor: 12 Months

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Patient Anonymous
Overall rating 
 
4.3
Reviewers' Overall Rating 
 
4.0
Ease of Getting Appointment 
 
5.0
Helps Patient/Family Understand Condition 
 
5.0
Listens & Addresses Concerns 
 
5.0
Demonstrates Bedside Manner 
 
5.0
Office Staff is Professional & Courteous 
 
5.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
4.0
Staff Follows Up as Needed 
 
3.0
Waiting Time During Visit 
 
1.0
Spends Enough Time With Me 
 
5.0

Wait time: 4 Hours
Patient with doctor: 9 Months

Waiting time has been a big concern for me. 4 hours or more at least for every visit. Lots of visits technicians do not even call back sometimes. I have to call the front desk again and again same with schedules also.

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Patient Scott
Overall rating 
 
4.0
Reviewers' Overall Rating 
 
4.0
Ease of Getting Appointment 
 
4.0
Helps Patient/Family Understand Condition 
 
4.0
Listens & Addresses Concerns 
 
4.0
Demonstrates Bedside Manner 
 
4.0
Office Staff is Professional & Courteous 
 
4.0
Office is Clean & Comfortable 
 
4.0
Accurately Diagnosed Condition 
 
4.0
Staff Follows Up as Needed 
 
4.0
Waiting Time During Visit 
 
4.0
Spends Enough Time With Me 
 
4.0

Wait time: N/A
Patient with doctor: N/A

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Patient Helen
Overall rating 
 
4.2
Reviewers' Overall Rating 
 
4.0
Ease of Getting Appointment 
 
4.0
Helps Patient/Family Understand Condition 
 
5.0
Listens & Addresses Concerns 
 
5.0
Demonstrates Bedside Manner 
 
N/A
Office Staff is Professional & Courteous 
 
4.0
Office is Clean & Comfortable 
 
4.0
Accurately Diagnosed Condition 
 
4.0
Staff Follows Up as Needed 
 
4.0
Waiting Time During Visit 
 
4.0
Spends Enough Time With Me 
 
4.0

Wait time: 30-40 Minutes
Patient with doctor: 5 Months

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Patient Cherry
Overall rating 
 
4.5
Reviewers' Overall Rating 
 
5.0
Ease of Getting Appointment 
 
5.0
Helps Patient/Family Understand Condition 
 
5.0
Listens & Addresses Concerns 
 
5.0
Demonstrates Bedside Manner 
 
5.0
Office Staff is Professional & Courteous 
 
4.0
Office is Clean & Comfortable 
 
4.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
4.0
Waiting Time During Visit 
 
3.0
Spends Enough Time With Me 
 
4.0

Wait time: 30 Minutes
Patient with doctor: N/A

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Patient David
(Updated: December 22, 2016)
Overall rating 
 
4.3
Reviewers' Overall Rating 
 
4.0
Ease of Getting Appointment 
 
1.0
Helps Patient/Family Understand Condition 
 
5.0
Listens & Addresses Concerns 
 
5.0
Demonstrates Bedside Manner 
 
5.0
Office Staff is Professional & Courteous 
 
5.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
5.0
Waiting Time During Visit 
 
2.0
Spends Enough Time With Me 
 
5.0

Wait time: 122 Minutes
Patient with doctor: N/A

surgery arrival time was 11:30 and I was scheduled “5” works out. Surgery done at 2:00.

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Patient Jennifer
Overall rating 
 
3.7
Reviewers' Overall Rating 
 
4.0
Ease of Getting Appointment 
 
4.0
Helps Patient/Family Understand Condition 
 
5.0
Listens & Addresses Concerns 
 
5.0
Demonstrates Bedside Manner 
 
5.0
Office Staff is Professional & Courteous 
 
3.0
Office is Clean & Comfortable 
 
4.0
Accurately Diagnosed Condition 
 
4.0
Staff Follows Up as Needed 
 
2.0
Waiting Time During Visit 
 
1.0
Spends Enough Time With Me 
 
4.0

Wait time: 180 Minutes
Patient with doctor: 1 Month

Initial evaluation appointment took a total of 4 hours, approx 3 hours of which was spent waiting. I was not told to expect this length of appointment. Surgery appointment was 3 hours total, but less was actual waiting. Time spent with doctor was valuable and helpful.

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Patient Ana
Overall rating 
 
4.5
Reviewers' Overall Rating 
 
4.0
Ease of Getting Appointment 
 
5.0
Helps Patient/Family Understand Condition 
 
5.0
Listens & Addresses Concerns 
 
5.0
Demonstrates Bedside Manner 
 
5.0
Office Staff is Professional & Courteous 
 
5.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
4.0
Waiting Time During Visit 
 
1.0
Spends Enough Time With Me 
 
5.0

Wait time: 195 Minutes
Patient with doctor: 1 Month

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Patient Anonymous
Overall rating 
 
4.0
Reviewers' Overall Rating 
 
4.0
Ease of Getting Appointment 
 
4.0
Helps Patient/Family Understand Condition 
 
4.0
Listens & Addresses Concerns 
 
4.0
Demonstrates Bedside Manner 
 
4.0
Office Staff is Professional & Courteous 
 
4.0
Office is Clean & Comfortable 
 
4.0
Accurately Diagnosed Condition 
 
4.0
Staff Follows Up as Needed 
 
4.0
Waiting Time During Visit 
 
4.0
Spends Enough Time With Me 
 
4.0

Wait time: N/A
Patient with doctor: N/A

VR
Was this review helpful to you? 0 0
Overall rating 
 
4.4
Reviewers' Overall Rating 
 
4.0
Ease of Getting Appointment 
 
4.0
Helps Patient/Family Understand Condition 
 
5.0
Listens & Addresses Concerns 
 
5.0
Demonstrates Bedside Manner 
 
4.0
Office Staff is Professional & Courteous 
 
4.0
Office is Clean & Comfortable 
 
4.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
5.0
Waiting Time During Visit 
 
4.0
Spends Enough Time With Me 
 
4.0

Wait time: 15 minutes

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Patient David
Overall rating 
 
4.3
Reviewers' Overall Rating 
 
4.0
Ease of Getting Appointment 
 
4.0
Helps Patient/Family Understand Condition 
 
5.0
Listens & Addresses Concerns 
 
4.0
Demonstrates Bedside Manner 
 
4.0
Office Staff is Professional & Courteous 
 
5.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
5.0
Waiting Time During Visit 
 
3.0
Spends Enough Time With Me 
 
3.0

Wait time: 20 minutes

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Patient Jacquelin
Overall rating 
 
4.0
Reviewers' Overall Rating 
 
4.0
Ease of Getting Appointment 
 
4.0
Helps Patient/Family Understand Condition 
 
4.0
Listens & Addresses Concerns 
 
4.0
Demonstrates Bedside Manner 
 
4.0
Office Staff is Professional & Courteous 
 
4.0
Office is Clean & Comfortable 
 
4.0
Accurately Diagnosed Condition 
 
4.0
Staff Follows Up as Needed 
 
4.0
Waiting Time During Visit 
 
4.0
Spends Enough Time With Me 
 
4.0
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Patient Ersene
Overall rating 
 
4.0
Reviewers' Overall Rating 
 
4.0
Ease of Getting Appointment 
 
4.0
Helps Patient/Family Understand Condition 
 
4.0
Listens & Addresses Concerns 
 
4.0
Demonstrates Bedside Manner 
 
4.0
Office Staff is Professional & Courteous 
 
4.0
Office is Clean & Comfortable 
 
4.0
Accurately Diagnosed Condition 
 
4.0
Staff Follows Up as Needed 
 
4.0
Waiting Time During Visit 
 
4.0
Spends Enough Time With Me 
 
4.0
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Patient Maribeth
Overall rating 
 
4.5
Reviewers' Overall Rating 
 
5.0
Ease of Getting Appointment 
 
4.0
Helps Patient/Family Understand Condition 
 
4.0
Listens & Addresses Concerns 
 
4.0
Demonstrates Bedside Manner 
 
4.0
Office Staff is Professional & Courteous 
 
4.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
5.0
Waiting Time During Visit 
 
4.0
Spends Enough Time With Me 
 
5.0

Wait time = N/A minutes

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Phyllis
Overall rating 
 
4.4
Reviewers' Overall Rating 
 
4.0
Ease of Getting Appointment 
 
5.0
Helps Patient/Family Understand Condition 
 
4.0
Listens & Addresses Concerns 
 
4.0
Demonstrates Bedside Manner 
 
4.0
Office Staff is Professional & Courteous 
 
5.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
4.0
Waiting Time During Visit 
 
4.0
Spends Enough Time With Me 
 
4.0

Wait time: 10 minutes
Very professional and everyone made me feel comfortable and eased my concerns.

VD
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Patient Phyllis
Overall rating 
 
4.4
Reviewers' Overall Rating 
 
4.0
Ease of Getting Appointment 
 
5.0
Helps Patient/Family Understand Condition 
 
4.0
Listens & Addresses Concerns 
 
4.0
Demonstrates Bedside Manner 
 
4.0
Office Staff is Professional & Courteous 
 
5.0
Office is Clean & Comfortable 
 
5.0
Accurately Diagnosed Condition 
 
5.0
Staff Follows Up as Needed 
 
4.0
Waiting Time During Visit 
 
4.0
Spends Enough Time With Me 
 
4.0

Wait time: 10 minutes

Very professional and everyone made me feel comfortable and eased my concerns.

VD
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