Heritage House of Keller

 
4.4 (191)
1068   0

User reviews

70 reviews with 4 stars

191 reviews

 
(109)
 
(71)
 
(9)
 
(2)
1 star
 
(0)
Overall rating 
 
4.4
How satisfied were you with the admission process? 
 
4.7  (189)
"..." are you with the nurse aides & care they provide? 
 
4.4  (191)
"..." are you with the quality of care the RNs/LVNs provide? 
 
4.5  (190)
"..." are you with the activities available for residents? 
 
4.3  (143)
"..." are you with the therapy department? 
 
4.6  (141)
"..." are you with how quickly the social worker responds? 
 
4.4  (120)
"..." are you with the availability of the Administrator? 
 
4.6  (126)
"..." are you with the food in the facility? 
 
3.4  (186)
"..." are you with the cleanliness of the facility? 
 
4.4  (191)
Did you feel safe during your stay in the facility? 
 
4.9  (191)
Will you recommend this facility to others? 
 
4.6  (189)
How satisfied are you with quality of care the doctors provide? 
 
N/A  (0)
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70 results - showing 1 - 50
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Review by Patricia
Overall rating 
 
3.7
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
4.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
2.0
"..." are you with the activities available for residents? 
 
5.0
"..." are you with the therapy department? 
 
5.0
"..." are you with how quickly the social worker responds? 
 
N/A
"..." are you with the availability of the Administrator? 
 
N/A
"..." are you with the food in the facility? 
 
3.0
"..." are you with the cleanliness of the facility? 
 
5.0
Did you feel safe during your stay in the facility? 
 
3.0
Will you recommend this facility to others? 
 
1.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
Staff messed up phone! Very upset about this! Not sure about food. Don't feel safe about employees messing with my phone! Has not had a good experience thus far!
VR
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Review by Kristi
Overall rating 
 
3.7
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
3.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
3.0
"..." are you with the activities available for residents? 
 
4.0
"..." are you with the therapy department? 
 
5.0
"..." are you with how quickly the social worker responds? 
 
4.0
"..." are you with the availability of the Administrator? 
 
N/A
"..." are you with the food in the facility? 
 
4.0
"..." are you with the cleanliness of the facility? 
 
4.0
Did you feel safe during your stay in the facility? 
 
4.0
Will you recommend this facility to others? 
 
1.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
Doesn't like wheelchair. Doesn't like surgeon? Says she needs a pain management doctor! Need to see a doctor ASAP. Having pain at an 8.5 level!
VR
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Review by Mary
Overall rating 
 
4.1
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
3.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
3.0
"..." are you with the activities available for residents? 
 
2.0
"..." are you with the therapy department? 
 
N/A
"..." are you with how quickly the social worker responds? 
 
N/A
"..." are you with the availability of the Administrator? 
 
N/A
"..." are you with the food in the facility? 
 
5.0
"..." are you with the cleanliness of the facility? 
 
5.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
Need a way to get home already recommended people to this facility.
VR
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Review by Thomas
Overall rating 
 
3.8
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
4.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
4.0
"..." are you with the activities available for residents? 
 
N/A
"..." are you with the therapy department? 
 
1.0
"..." are you with how quickly the social worker responds? 
 
N/A
"..." are you with the availability of the Administrator? 
 
N/A
"..." are you with the food in the facility? 
 
2.0
"..." are you with the cleanliness of the facility? 
 
5.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
4.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
How long with I be here only get 15 minutes of therapy. Food is cold by time it gets here.
VR
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Review by Brenda
Overall rating 
 
4.4
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
5.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
2.0
"..." are you with the therapy department? 
 
N/A
"..." are you with how quickly the social worker responds? 
 
N/A
"..." are you with the availability of the Administrator? 
 
N/A
"..." are you with the food in the facility? 
 
3.0
"..." are you with the cleanliness of the facility? 
 
5.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
This place is not for me!
Smoke breaks aren't on time.
VR
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Review by Kathleen
Overall rating 
 
3.8
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
3.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
4.0
"..." are you with the therapy department? 
 
N/A
"..." are you with how quickly the social worker responds? 
 
3.0
"..." are you with the availability of the Administrator? 
 
5.0
"..." are you with the food in the facility? 
 
1.0
"..." are you with the cleanliness of the facility? 
 
2.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
Weekends are horrible. Late with meds and food!
All I eat is grilled cheese sandwich or cherries cause the food is really bad.
VR
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Review by Minnie
Overall rating 
 
4.0
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
4.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
3.0
"..." are you with the activities available for residents? 
 
3.0
"..." are you with the therapy department? 
 
N/A
"..." are you with how quickly the social worker responds? 
 
5.0
"..." are you with the availability of the Administrator? 
 
N/A
"..." are you with the food in the facility? 
 
5.0
"..." are you with the cleanliness of the facility? 
 
5.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
1.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
Sometimes they cheat me out of 1 cigarette at smoke break! The place is ok except for smoke breaks, cheating cigarette and being late with smoke breaks.
VR
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Review by Max
Overall rating 
 
4.3
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
3.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
N/A
"..." are you with the therapy department? 
 
5.0
"..." are you with how quickly the social worker responds? 
 
N/A
"..." are you with the availability of the Administrator? 
 
N/A
"..." are you with the food in the facility? 
 
5.0
"..." are you with the cleanliness of the facility? 
 
5.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
1.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
Wait 45 minutes for call light to be answered. A couple of CNA's are very ugly and lazy, will not help re-position me in bed! Some CNA's are good. Feel safe except when I need a CNA or nurse.
VR
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Review by Aruss
Overall rating 
 
3.6
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
2.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
4.0
"..." are you with the activities available for residents? 
 
N/A
"..." are you with the therapy department? 
 
2.0
"..." are you with how quickly the social worker responds? 
 
N/A
"..." are you with the availability of the Administrator? 
 
N/A
"..." are you with the food in the facility? 
 
4.0
"..." are you with the cleanliness of the facility? 
 
4.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
3.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
1 One of the therapists was rough with me.
2 Feel like I'm being ignored.
3 Have to wait almost an hour for call lite to be answered.
4 Takes too long to get a nurse or aid in here when I use my call lite.
VR
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Review by Rachael
Overall rating 
 
4.4
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
5.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
N/A
"..." are you with the therapy department? 
 
4.0
"..." are you with how quickly the social worker responds? 
 
5.0
"..." are you with the availability of the Administrator? 
 
5.0
"..." are you with the food in the facility? 
 
3.0
"..." are you with the cleanliness of the facility? 
 
2.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
VR
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Review by Gracie
Overall rating 
 
4.1
How satisfied were you with the admission process? 
 
4.0
"..." are you with the nurse aides & care they provide? 
 
5.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
1.0
"..." are you with the activities available for residents? 
 
5.0
"..." are you with the therapy department? 
 
5.0
"..." are you with how quickly the social worker responds? 
 
4.0
"..." are you with the availability of the Administrator? 
 
5.0
"..." are you with the food in the facility? 
 
1.0
"..." are you with the cleanliness of the facility? 
 
5.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
Nurse gave her something that burnt her tongue and throat.
VR
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Review by Sue
Overall rating 
 
4.4
How satisfied were you with the admission process? 
 
3.0
"..." are you with the nurse aides & care they provide? 
 
5.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
N/A
"..." are you with the therapy department? 
 
5.0
"..." are you with how quickly the social worker responds? 
 
4.0
"..." are you with the availability of the Administrator? 
 
4.0
"..." are you with the food in the facility? 
 
3.0
"..." are you with the cleanliness of the facility? 
 
5.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
Cant attend activities.
VR
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Review by Jan
Overall rating 
 
4.4
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
5.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
4.0
"..." are you with the therapy department? 
 
3.0
"..." are you with how quickly the social worker responds? 
 
5.0
"..." are you with the availability of the Administrator? 
 
5.0
"..." are you with the food in the facility? 
 
3.0
"..." are you with the cleanliness of the facility? 
 
3.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
Doesn’t feel she getting the therapy she needs for her leap.
VR
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Review by Wanda
Overall rating 
 
4.2
How satisfied were you with the admission process? 
 
4.0
"..." are you with the nurse aides & care they provide? 
 
5.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
4.0
"..." are you with the therapy department? 
 
5.0
"..." are you with how quickly the social worker responds? 
 
5.0
"..." are you with the availability of the Administrator? 
 
4.0
"..." are you with the food in the facility? 
 
2.0
"..." are you with the cleanliness of the facility? 
 
2.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
VR
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Review by Evelyn
Overall rating 
 
4.0
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
3.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
5.0
"..." are you with the therapy department? 
 
5.0
"..." are you with how quickly the social worker responds? 
 
5.0
"..." are you with the availability of the Administrator? 
 
5.0
"..." are you with the food in the facility? 
 
1.0
"..." are you with the cleanliness of the facility? 
 
3.0
Did you feel safe during your stay in the facility? 
 
2.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
Dislike nighttime staff.
VR
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Review by Lila
Overall rating 
 
4.1
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
4.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
4.0
"..." are you with the activities available for residents? 
 
4.0
"..." are you with the therapy department? 
 
5.0
"..." are you with how quickly the social worker responds? 
 
N/A
"..." are you with the availability of the Administrator? 
 
N/A
"..." are you with the food in the facility? 
 
3.0
"..." are you with the cleanliness of the facility? 
 
3.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
4.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
VR
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Review by Bowden
Overall rating 
 
4.4
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
5.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
4.0
"..." are you with the activities available for residents? 
 
5.0
"..." are you with the therapy department? 
 
5.0
"..." are you with how quickly the social worker responds? 
 
3.0
"..." are you with the availability of the Administrator? 
 
N/A
"..." are you with the food in the facility? 
 
5.0
"..." are you with the cleanliness of the facility? 
 
2.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
VR
Was this review helpful to you? 0 0
Review by Helen
Overall rating 
 
4.0
How satisfied were you with the admission process? 
 
3.0
"..." are you with the nurse aides & care they provide? 
 
3.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
4.0
"..." are you with the activities available for residents? 
 
5.0
"..." are you with the therapy department? 
 
5.0
"..." are you with how quickly the social worker responds? 
 
3.0
"..." are you with the availability of the Administrator? 
 
5.0
"..." are you with the food in the facility? 
 
5.0
"..." are you with the cleanliness of the facility? 
 
1.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
VR
Was this review helpful to you? 0 0
Review by Peggy
Overall rating 
 
4.1
How satisfied were you with the admission process? 
 
4.0
"..." are you with the nurse aides & care they provide? 
 
3.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
3.0
"..." are you with the therapy department? 
 
N/A
"..." are you with how quickly the social worker responds? 
 
5.0
"..." are you with the availability of the Administrator? 
 
5.0
"..." are you with the food in the facility? 
 
3.0
"..." are you with the cleanliness of the facility? 
 
3.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
VR
Was this review helpful to you? 0 0
Review by Virginia
Overall rating 
 
4.1
How satisfied were you with the admission process? 
 
4.0
"..." are you with the nurse aides & care they provide? 
 
3.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
4.0
"..." are you with the activities available for residents? 
 
4.0
"..." are you with the therapy department? 
 
N/A
"..." are you with how quickly the social worker responds? 
 
N/A
"..." are you with the availability of the Administrator? 
 
5.0
"..." are you with the food in the facility? 
 
3.0
"..." are you with the cleanliness of the facility? 
 
5.0
Did you feel safe during your stay in the facility? 
 
4.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
I don’t remember the social worker.
VR
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Review by Melba
Overall rating 
 
4.0
How satisfied were you with the admission process? 
 
4.0
"..." are you with the nurse aides & care they provide? 
 
4.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
4.0
"..." are you with the activities available for residents? 
 
4.0
"..." are you with the therapy department? 
 
4.0
"..." are you with how quickly the social worker responds? 
 
4.0
"..." are you with the availability of the Administrator? 
 
4.0
"..." are you with the food in the facility? 
 
4.0
"..." are you with the cleanliness of the facility? 
 
4.0
Did you feel safe during your stay in the facility? 
 
4.0
Will you recommend this facility to others? 
 
4.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
VR
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Review by Agnes
Overall rating 
 
4.5
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
4.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
4.0
"..." are you with the activities available for residents? 
 
4.0
"..." are you with the therapy department? 
 
5.0
"..." are you with how quickly the social worker responds? 
 
N/A
"..." are you with the availability of the Administrator? 
 
N/A
"..." are you with the food in the facility? 
 
5.0
"..." are you with the cleanliness of the facility? 
 
4.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
4.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
VR
Was this review helpful to you? 0 0
Review by Brougham
Overall rating 
 
4.1
How satisfied were you with the admission process? 
 
3.0
"..." are you with the nurse aides & care they provide? 
 
4.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
4.0
"..." are you with the activities available for residents? 
 
5.0
"..." are you with the therapy department? 
 
4.0
"..." are you with how quickly the social worker responds? 
 
5.0
"..." are you with the availability of the Administrator? 
 
N/A
"..." are you with the food in the facility? 
 
2.0
"..." are you with the cleanliness of the facility? 
 
5.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
4.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
VR
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Review by Imogene
Overall rating 
 
4.4
How satisfied were you with the admission process? 
 
4.0
"..." are you with the nurse aides & care they provide? 
 
5.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
3.0
"..." are you with the therapy department? 
 
3.0
"..." are you with how quickly the social worker responds? 
 
5.0
"..." are you with the availability of the Administrator? 
 
5.0
"..." are you with the food in the facility? 
 
3.0
"..." are you with the cleanliness of the facility? 
 
5.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
Very happy with cleanliness and family is impressed too!
VR
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Review by Bennight
Overall rating 
 
4.3
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
3.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
5.0
"..." are you with the therapy department? 
 
5.0
"..." are you with how quickly the social worker responds? 
 
4.0
"..." are you with the availability of the Administrator? 
 
5.0
"..." are you with the food in the facility? 
 
1.0
"..." are you with the cleanliness of the facility? 
 
5.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
4.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
VR
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Review by Mrs. Judith
Overall rating 
 
3.9
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
4.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
4.0
"..." are you with the activities available for residents? 
 
N/A
"..." are you with the therapy department? 
 
4.0
"..." are you with how quickly the social worker responds? 
 
3.0
"..." are you with the availability of the Administrator? 
 
N/A
"..." are you with the food in the facility? 
 
1.0
"..." are you with the cleanliness of the facility? 
 
5.0
Did you feel safe during your stay in the facility? 
 
4.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
Weekend was too hectic . food does not taste good. Sometimes it’s not warm.
VR
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Review by Elizabeth
Overall rating 
 
4.3
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
5.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
N/A
"..." are you with the therapy department? 
 
5.0
"..." are you with how quickly the social worker responds? 
 
1.0
"..." are you with the availability of the Administrator? 
 
N/A
"..." are you with the food in the facility? 
 
5.0
"..." are you with the cleanliness of the facility? 
 
3.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
VR
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Review by Janis
Overall rating 
 
4.2
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
3.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
4.0
"..." are you with the activities available for residents? 
 
5.0
"..." are you with the therapy department? 
 
5.0
"..." are you with how quickly the social worker responds? 
 
N/A
"..." are you with the availability of the Administrator? 
 
N/A
"..." are you with the food in the facility? 
 
5.0
"..." are you with the cleanliness of the facility? 
 
2.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
4.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
My sister has to pick up trash on floor. No extra liners in trash can.
Has not had a shower in 7 days, they are not treating my yeast infection.
VR
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Review by Freida
Overall rating 
 
4.5
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
4.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
N/A
"..." are you with the therapy department? 
 
5.0
"..." are you with how quickly the social worker responds? 
 
4.0
"..." are you with the availability of the Administrator? 
 
N/A
"..." are you with the food in the facility? 
 
2.0
"..." are you with the cleanliness of the facility? 
 
5.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
Food is too salty and cold when it get here 90% of time.
VR
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Review by Peggy
Overall rating 
 
4.4
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
4.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
5.0
"..." are you with the therapy department? 
 
4.0
"..." are you with how quickly the social worker responds? 
 
4.0
"..." are you with the availability of the Administrator? 
 
3.0
"..." are you with the food in the facility? 
 
3.0
"..." are you with the cleanliness of the facility? 
 
5.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
Food is cold when served.
VR
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Review by Annie
(Updated: May 05, 2016)
Overall rating 
 
4.1
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
3.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
4.0
"..." are you with the activities available for residents? 
 
N/A
"..." are you with the therapy department? 
 
5.0
"..." are you with how quickly the social worker responds? 
 
N/A
"..." are you with the availability of the Administrator? 
 
N/A
"..." are you with the food in the facility? 
 
1.0
"..." are you with the cleanliness of the facility? 
 
5.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
One CNA complains about needing to help me go to the bathroom! Some staff wears way too much cologne and perfume. Not giving me my diabetic diet. I must have a diabetic diet. Breakfast is always cold! Sectary spoke to me about diabetic diet. All they did was give me smaller portions.
VR
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Review by Linda
Overall rating 
 
4.5
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
5.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
4.0
"..." are you with the therapy department? 
 
5.0
"..." are you with how quickly the social worker responds? 
 
N/A
"..." are you with the availability of the Administrator? 
 
N/A
"..." are you with the food in the facility? 
 
3.0
"..." are you with the cleanliness of the facility? 
 
3.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
Food: More vegetables. Too many starches.
VR
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Review by Jacqueline
Overall rating 
 
4.3
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
3.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
3.0
"..." are you with the activities available for residents? 
 
5.0
"..." are you with the therapy department? 
 
5.0
"..." are you with how quickly the social worker responds? 
 
5.0
"..." are you with the availability of the Administrator? 
 
5.0
"..." are you with the food in the facility? 
 
1.0
"..." are you with the cleanliness of the facility? 
 
5.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
Want more of a choice. Food is cold. Does not taste good.
VR
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Review by Alma
Overall rating 
 
3.8
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
1.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
1.0
"..." are you with the activities available for residents? 
 
5.0
"..." are you with the therapy department? 
 
5.0
"..." are you with how quickly the social worker responds? 
 
5.0
"..." are you with the availability of the Administrator? 
 
N/A
"..." are you with the food in the facility? 
 
1.0
"..." are you with the cleanliness of the facility? 
 
5.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
Takes too long to respond to call lite. Always gripey And bad mood.
VR
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Review by Robin
Overall rating 
 
4.1
How satisfied were you with the admission process? 
 
3.0
"..." are you with the nurse aides & care they provide? 
 
5.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
4.0
"..." are you with the therapy department? 
 
3.0
"..." are you with how quickly the social worker responds? 
 
4.0
"..." are you with the availability of the Administrator? 
 
3.0
"..." are you with the food in the facility? 
 
5.0
"..." are you with the cleanliness of the facility? 
 
4.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
4.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
VR
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Review by Bass
Overall rating 
 
4.5
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
5.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
5.0
"..." are you with the therapy department? 
 
5.0
"..." are you with how quickly the social worker responds? 
 
4.0
"..." are you with the availability of the Administrator? 
 
4.0
"..." are you with the food in the facility? 
 
1.0
"..." are you with the cleanliness of the facility? 
 
5.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
Food cold! Hot dog is not a healthy lunch.
VR
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Review by Elizabeth
Overall rating 
 
4.0
How satisfied were you with the admission process? 
 
4.0
"..." are you with the nurse aides & care they provide? 
 
4.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
4.0
"..." are you with the activities available for residents? 
 
4.0
"..." are you with the therapy department? 
 
4.0
"..." are you with how quickly the social worker responds? 
 
4.0
"..." are you with the availability of the Administrator? 
 
4.0
"..." are you with the food in the facility? 
 
4.0
"..." are you with the cleanliness of the facility? 
 
4.0
Did you feel safe during your stay in the facility? 
 
4.0
Will you recommend this facility to others? 
 
4.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
VR
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Review by Joyce
Overall rating 
 
4.2
How satisfied were you with the admission process? 
 
2.0
"..." are you with the nurse aides & care they provide? 
 
5.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
3.0
"..." are you with the therapy department? 
 
4.0
"..." are you with how quickly the social worker responds? 
 
4.0
"..." are you with the availability of the Administrator? 
 
5.0
"..." are you with the food in the facility? 
 
3.0
"..." are you with the cleanliness of the facility? 
 
5.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
VR
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Review by Carlos
Overall rating 
 
4.4
How satisfied were you with the admission process? 
 
4.0
"..." are you with the nurse aides & care they provide? 
 
5.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
4.0
"..." are you with the therapy department? 
 
5.0
"..." are you with how quickly the social worker responds? 
 
4.0
"..." are you with the availability of the Administrator? 
 
4.0
"..." are you with the food in the facility? 
 
4.0
"..." are you with the cleanliness of the facility? 
 
4.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
4.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
VR
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Review by Warren
Overall rating 
 
4.3
How satisfied were you with the admission process? 
 
4.0
"..." are you with the nurse aides & care they provide? 
 
5.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
4.0
"..." are you with the therapy department? 
 
4.0
"..." are you with how quickly the social worker responds? 
 
4.0
"..." are you with the availability of the Administrator? 
 
3.0
"..." are you with the food in the facility? 
 
4.0
"..." are you with the cleanliness of the facility? 
 
4.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
VR
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Review by Annie
Overall rating 
 
3.6
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
5.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
3.0
"..." are you with the therapy department? 
 
5.0
"..." are you with how quickly the social worker responds? 
 
N/A
"..." are you with the availability of the Administrator? 
 
N/A
"..." are you with the food in the facility? 
 
1.0
"..." are you with the cleanliness of the facility? 
 
4.0
Did you feel safe during your stay in the facility? 
 
1.0
Will you recommend this facility to others? 
 
3.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
Not enough activity.
Food is crap eat because hungry.
VR
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Review by Irene
Overall rating 
 
3.6
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
4.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
3.0
"..." are you with the activities available for residents? 
 
3.0
"..." are you with the therapy department? 
 
5.0
"..." are you with how quickly the social worker responds? 
 
3.0
"..." are you with the availability of the Administrator? 
 
1.0
"..." are you with the food in the facility? 
 
3.0
"..." are you with the cleanliness of the facility? 
 
4.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
3.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
CNA put her in bathroom and never comeback.
Take forever to answer light at night.
VR
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Review by Anna
Overall rating 
 
3.7
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
5.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
3.0
"..." are you with the activities available for residents? 
 
3.0
"..." are you with the therapy department? 
 
5.0
"..." are you with how quickly the social worker responds? 
 
5.0
"..." are you with the availability of the Administrator? 
 
3.0
"..." are you with the food in the facility? 
 
1.0
"..." are you with the cleanliness of the facility? 
 
1.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
Not getting medicine right. Does not have confidence in morning nurse. Not enough activity.
Not enough food. Not tasteful.
VR
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Review by Patsy
Overall rating 
 
4.3
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
3.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
3.0
"..." are you with the activities available for residents? 
 
5.0
"..." are you with the therapy department? 
 
N/A
"..." are you with how quickly the social worker responds? 
 
5.0
"..." are you with the availability of the Administrator? 
 
5.0
"..." are you with the food in the facility? 
 
3.0
"..." are you with the cleanliness of the facility? 
 
4.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
Take to long to answer light.
VR
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Review by Jo
Overall rating 
 
4.3
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
3.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
1.0
"..." are you with the therapy department? 
 
5.0
"..." are you with how quickly the social worker responds? 
 
5.0
"..." are you with the availability of the Administrator? 
 
5.0
"..." are you with the food in the facility? 
 
3.0
"..." are you with the cleanliness of the facility? 
 
5.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
Need more activities. Food could be better.
VR
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Review by Virginia
Overall rating 
 
4.3
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
4.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
4.0
"..." are you with the activities available for residents? 
 
4.0
"..." are you with the therapy department? 
 
5.0
"..." are you with how quickly the social worker responds? 
 
N/A
"..." are you with the availability of the Administrator? 
 
5.0
"..." are you with the food in the facility? 
 
1.0
"..." are you with the cleanliness of the facility? 
 
5.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
VR
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Review by Paul
Overall rating 
 
4.0
How satisfied were you with the admission process? 
 
4.0
"..." are you with the nurse aides & care they provide? 
 
4.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
4.0
"..." are you with the activities available for residents? 
 
4.0
"..." are you with the therapy department? 
 
4.0
"..." are you with how quickly the social worker responds? 
 
4.0
"..." are you with the availability of the Administrator? 
 
4.0
"..." are you with the food in the facility? 
 
4.0
"..." are you with the cleanliness of the facility? 
 
4.0
Did you feel safe during your stay in the facility? 
 
4.0
Will you recommend this facility to others? 
 
4.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
VR
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Review by Debra
Overall rating 
 
3.9
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
5.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
3.0
"..." are you with the therapy department? 
 
5.0
"..." are you with how quickly the social worker responds? 
 
5.0
"..." are you with the availability of the Administrator? 
 
5.0
"..." are you with the food in the facility? 
 
1.0
"..." are you with the cleanliness of the facility? 
 
1.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
3.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
Would like to go out more often. Food and presentation are BAD!!
We should have choice. Lots of dust- trash not carried out! Would refer, but I would worn them about the food.
VR
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Review by Arlene
Overall rating 
 
4.3
How satisfied were you with the admission process? 
 
3.0
"..." are you with the nurse aides & care they provide? 
 
3.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
3.0
"..." are you with the therapy department? 
 
5.0
"..." are you with how quickly the social worker responds? 
 
5.0
"..." are you with the availability of the Administrator? 
 
5.0
"..." are you with the food in the facility? 
 
3.0
"..." are you with the cleanliness of the facility? 
 
5.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
Did more outings in other facility (Golden Acres).
VR
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Review by Meazell
Overall rating 
 
4.4
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
3.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
4.0
"..." are you with the therapy department? 
 
5.0
"..." are you with how quickly the social worker responds? 
 
4.0
"..." are you with the availability of the Administrator? 
 
5.0
"..." are you with the food in the facility? 
 
3.0
"..." are you with the cleanliness of the facility? 
 
5.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
4.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
Sometimes its not good- quality (looks ans taste).
VR
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