Upholding a Doctor’s Reputation
Dr. Andrew Doan spent 17 years of his life studying to become a physician and surgeon, got a full ride for his MD-Ph.D. to Johns Hopkins University, and has a highly esteemed curriculum vitae. He also has a history of serving Medical Rescue Mission patients at no charge, and solid proof of acting as a professional and ethical doctor. Yet, one day after the opening of his well-deserved and hard-earned practice, an online reviewer called him a “Money Grubber.” Dr. Doan was likely a victim of a false online review. [1]
Online review sites such as Yelp or Angie’s List have become as well-known as social networking sites like Facebook and Twitter. These sites let customers leave their comments about customer service experiences, products they’ve purchased, or other important information for other people that may be looking for advice on whether or not to patronize a store. Well, doctor’s offices are no exception. Online review sites that allow patients to talk about their experiences at the doctor and recommend (or not recommend) them can be just as helpful to individuals. However, negative or unjust reviews from competing doctors or disgruntled patients can severely affect a doctor’s business and professional reputation.
Credential Protection’s Verified Doctor Reviews is a third party source that helps protect the doctor’s character, keeping them safe from inappropriate or false reviews while also giving patients an outlet to voice their opinions justly and fairly.
There is a steep need in the medical industry for such a service.
Protecting the rights of doctors as well as giving patients a right to be heard is key to keeping the medical community thriving.
