Wait time: 5- 10 minutes
Patient with doctor: 1 Week
Very friendly office. Staff called me on their day off to make sure I could get in by the end of the year had an appointment Thursday & surgery that following Monday.
Very pleased.
ID#: 64906
Wait time: 1.5 hours
Patient with doctor: Dr. Hartzell was like a used car salesman and before surgery. He didn't even say who he was or say anything to me.
I was nervous about my first surgery but EVERYBODY!!! helped me relax for that visit, so much so, that the second was a breeze!! I use to work at EVAN and I met some "old" co-workers at the time of my surgeries. They helped me relax there. Jokes, laughter and kind treatments. You have working "good" people working in surgery
Exceptional job! Very pleased and happy with my new eyes. Would take along time to be rid of thick glasses and headache free from them being so heavy. Thank you!
ID#: 59595
Wait time: 10 minutes
Patient with doctor: 3 years
The day before surgery we received GERCB and Eye Center approval for 36 months payment, paying with no interest minutes before surgery. We were informed the 24 months plan was not an option. This caused a very uncomfortable situation - and privately discussing this with my wife - We consented to the "No Notice" change...
This situation nearly caused us to cancel the procedure
PS. Dr. Hartzell & staff were otherwise, exceptional.
I am very pleased with the results of my surgeries. I can honestly say I have never had the clarity and detain in my vision as I have now with either previously wearing eyeglasses or contacts.
ID#: 46212
Wait time: 10 minutes
Patient with doctor: 2 years
Very happy with results of my surgeries. I can honestly say I have never has the clarity and detail in my vision as I have now with either previously wearing eyeglasses or contacts.
Lasik Dr. Hartzell great! Still either really great or substandard - no in between. Eyes ear a difficult subject for me. Some providers very sympathetic. Others don't get it.
My concerns were addressed. Jane contacted me and checked on me the day of the surgery. The day of the surgery, I was treated like a queen. Thank you so much!
Dr. Hartzell always explains conditions in terms that everyday person can understand. He is extremely knowledgeable in his field and very accurate in diagnosing his patients.