Dr. Jay Older, MD

 
4.9 (248)
16784

User reviews

248 reviews
 
96%
 
4%
3 stars
 
0%
2 stars
 
0%
1 star
 
0%
Overall rating
 
4.9
Reviewers' Overall Rating
 
5.0(241)
Ease of Getting Appointment
 
4.9(247)
Helps Patient/Family Understand Condition
 
4.9(248)
Listens & Addresses Concerns
 
5.0(247)
Demonstrates Bedside Manner
 
4.9(245)
Office Staff is Professional & Courteous
 
5.0(247)
Office is Clean & Comfortable
 
4.9(247)
Accurately Diagnosed Condition
 
5.0(248)
Staff Follows Up as Needed
 
5.0(248)
Waiting Time During Visit
 
4.8(246)
Spends Enough Time With Me
 
4.9(247)
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248 results - showing 151 - 200
1 2 3 4 5
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Patient Melissa
Overall rating
 
5.0
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
ID #012107
Wait time: 15 minutes

Very pleased.
VR
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Patient Frank
Overall rating
 
5.0
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
ID #012339
Wait time: 10 minutes
Referred to Dr. Older by Dr. Hamill, who treated me for skin cancer on lower eyelid. So glad that he did!
VD
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Patient Tim
Overall rating
 
5.0
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
ID #012109
Wait time: 10 minutes
VR
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Patient William
Overall rating
 
5.0
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
ID #012341
Wait time: 10-15 minutes
VR
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Patient Amy
Overall rating
 
5.0
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
ID #012208
Wait time: 5 minutes
I do trust Dr. Older. He has many years of experience and it is very obvious that he completely knows his work. He is extremely professional and I was impressed that he called me personally the night after surgery. Fantastic Doctor.
VD
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Patient Linda
Overall rating
 
5.0
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
ID #012113
Wait time: 5 minutes
Dr. Older is the best! 2 years ago he did a skin graph on my eye for cancer surgery. This year he lifted my eyelids. My eyelids are now even and natural looking. He and all the people in his office are caring and professional. I highly recommend Dr. Older to anyone who needs eyelid surgery.
VD
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Patient Mary
Overall rating
 
5.0
Reviewers' Overall Rating
 
N/A
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
ID #012115
Wait time: 10-15 minutes
VD
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Patient Lucy
Overall rating
 
5.0
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
ID #012209
Wait time: 5 minutes

I would recommend others to have work done.
VR
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Patient Aema
Overall rating
 
5.0
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
ID #012313
Wait time: 10 minutes

Wonderful doctor! So very very nice!
VR
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Patient William
Overall rating
 
5.0
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
VR
Was this review helpful? 0 0
Patient Dan
Overall rating
 
5.0
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0

ID# 012146
Wait time: 10 minutes

Very professional. Excellent results.
VR
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Patient Linda
Overall rating
 
5.0
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
ID# 012385
Wait time: 20 minutes

Intelligent doctor. Wonderful support teams, both at the office and surgery center.
VR
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Patient Elizabeth
Overall rating
 
5.0
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
ID#: 012150
Wait time: 10 minutes

Very nice service
VR
Was this review helpful? 0 0
Patient Nancy
Overall rating
 
5.0
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
ID#: 012387
Wait time: 5 minutes
VR
Was this review helpful? 0 0
Patient Richard
Overall rating
 
5.0
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
ID# 012144
Wait time: 15 minutes

An excellent doctor! We are well pleased!
VR
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Patient Joyce
Overall rating
 
5.0
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
ID# 012224
Wait time: minutes

"Minus Minutes" because I come here from Orlando and this time I was early. The staff fit me in ahead of schedule! Wow! Dr. Older and his staff are the best.
VR
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I was impressed with Dr. Older's surgical results
Overall rating
 
5.0
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
I was impressed with Dr. Older's surgical results and his professional management style. Deborah demonstrated complete competence in handling any task from removing stitches to correcting computer glitches.
VR
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Patient Earlyn
Overall rating
 
5.0
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
ID#: 012149
Wait time: 5 minutes
VR
Was this review helpful? 0 0
Patient Marsha
Overall rating
 
5.0
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
ID# 012222
Wait time: 5minutes

Great experience. Office staff was efficient and helpful. Dr. Older explained procedure and was patient with any questions I had. Would recommend this office & Dr. Older to anyone.
VR
Was this review helpful? 0 0
Overall rating
 
5.0
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
VR
Was this review helpful? 0 0
Dr. Older is nice and responsible
Overall rating
 
5.0
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
I wish all the doctors that I visit were as nice and responsible as Dr. Older. Would recommend him anytime.
VR
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Patient Barbara
Overall rating
 
5.0
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
ID# 012384
Wait time: 10 minutes

This is the third time he has operated on my right upper lid. All went well and I would refer him to anybody!
VR
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Patient Barbara
Overall rating
 
5.0
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
ID# 012140
Wait time: 10-15 minutes

Staff is very pleasant & courteous. I was impressed with the amount of time Dr. Older spent with me explaining my condition and treatment plan. I felt very comfortable and trusted his knowledge and expertise.
VR
Was this review helpful? 0 0
Overall rating
 
5.0
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
VR
Was this review helpful? 0 0
I trust Dr. Older
Overall rating
 
5.0
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
Great doctor. I trust him a lot. Does great work and cares about his patient. Very professional :)
VR
Was this review helpful? 0 0
Great surgery results with Dr. Older
Overall rating
 
5.0
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
Great surgery results
VR
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Patient Jean
Overall rating
 
5.0
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
ID#: 012386
Wait time: 5 minutes

Dr.Older is the best
VR
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Dr. Older is a genius
Overall rating
 
5.0
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
The man is a genius
VR
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Patient Carol
Overall rating
 
5.0
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
I can't remember the wait time but it was not long. I always come earlier than the appointment anyway. I will say I was scared and the girls were so compassionate. I would and have already recommend a couple of people.
VR
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Dr. Older did an incredible job!
Overall rating
 
5.0
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
After having Mohs surgery to remove cancer from my lower eyelid, Dr. Older did the reconstructive surgery. So much had to be cut away that Dr. Older had to rebuild my lower eyelid and graft skin down to my cheekbone. He did an incredible job. I am totally satisfied with him, his work and his entire staff.
VR
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Patient David
Overall rating
 
5.0
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
ID# 012381
Wait time: 10 minutes

Exceptional service. Service and surgery achieved more than expected - very happy with results.
VR
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Patient Arianne
Overall rating
 
5.0
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
ID#: 012148
Wait time: minimal

Very professional
VR
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Patient Lucie
Overall rating
 
5.0
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
ID# 012382
Wait time: N/A

Was very impressed and Dr. Older done an excellent job. Would recommend him to other people.
VR
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I am very pleased with the results!
Overall rating
 
5.0
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
I am very pleased with the results of the surgery and the care I received by Dr. Older and his office staff.
VR
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Patient Allen
Overall rating
 
4.9
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
4.0
Spends Enough Time With Me
 
5.0

ID#: 012247
Wait time: 20 minutes

Outstanding in every facet!!!
VR
Was this review helpful? 0 0
Overall rating
 
4.9
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
4.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
I am very satisfied with my surgery. Thanks!
VR
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Patient Kelly
Overall rating
 
4.9
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
4.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
ID #012207
Wait time: 5 minutes
I've been seeing Dr. Older for 7 years now. I have seen many other doctors for Botox injections, but Dr. Older is by far the best I have seen. I would recommend him to anyone.
VD
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Patient Norman
Overall rating
 
4.9
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
4.0
Spends Enough Time With Me
 
5.0
Wait time: 120 minutes
Patient with doctor: 1 month

Very professional doctor and staff, had no problems or pain. Very satisfied with the results.
VR
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Patient Suzanne
Overall rating
 
4.9
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
4.0
Spends Enough Time With Me
 
5.0
Excellent customer service. Follow up care after surgery included a contact number for urgent concerns or problems which was greatly appreciated. Phyllis the surgery coordinator was always available to answer any questions or concerns. Great Care.
VD
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Patient Betty
Overall rating
 
4.9
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
4.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
ID#: 012426
Wait time: 10 min.
VR
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Patient Arlene
Overall rating
 
4.9
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
4.0
Spends Enough Time With Me
 
5.0
ID#: 012418
Wait time: N/A
VR
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Patient Susan
Overall rating
 
4.9
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
4.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
ID#: 012009
Wait time: 5 min.

Very nice experience
VR
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Patient Belinda
(Updated: January 28, 2015)
Overall rating
 
4.9
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
4.0
Spends Enough Time With Me
 
5.0
Wait time: 20 minutes
Patient with doctor: 3 months
VR
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Patient Judy
Overall rating
 
4.9
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
4.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
Wait time: 10 minutes
Patient with doctor: 3 years

Very positive experience. Good outcome, follow up, felt well informed, before and after procedure.
VR
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Patient Robert
Overall rating
 
4.9
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
4.0
Spends Enough Time With Me
 
5.0
ID#: 012425
Wait time: 20 minutes
VR
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Patient Pauline
Overall rating
 
4.9
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
4.0
Spends Enough Time With Me
 
5.0
ID #012375
Wait time: 45 minutes

I really appreciate the call after surgery by his office and the doctor.
VR
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Patient Jane
Overall rating
 
4.9
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
4.0
Spends Enough Time With Me
 
5.0
ID# 012221
Wait time: varied

Once it was an hour, twice at appointment time,once for a check up for healing before the scheduled time. My ophthalmologist could not diagnose my Entropy. At his first glance of me. Dr. Older identified it.
VR
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Patient Fredrick
Overall rating
 
4.9
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
4.0
Spends Enough Time With Me
 
5.0
ID #012366
Wait time: 30 minutes
VR
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Patient Jacqueline
Overall rating
 
4.9
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
4.0
Spends Enough Time With Me
 
5.0
ID# 012376
Wait time: 10 minutes

Excellent care by staff and doctor. All contacts very professional and manner of doctor and staff. Friendly and open to question.
VR
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Patient Jill
Overall rating
 
4.9
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
4.0
Spends Enough Time With Me
 
5.0
ID #012135
Wait time: 20 minutes

Very busy doctor and wait time not a problem for me. I was never rushed by Dr. Older during "my" time with him. Staff are wonderful (esp. Deborah) and front desk staff always lovely. Thank you all!
VR
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