Dr. Jay Older, MD
User reviews
248 reviews
Overall rating
4.9
Reviewers' Overall Rating
5.0(241)
Ease of Getting Appointment
4.9(247)
Helps Patient/Family Understand Condition
4.9(248)
Listens & Addresses Concerns
5.0(247)
Demonstrates Bedside Manner
4.9(245)
Office Staff is Professional & Courteous
5.0(247)
Office is Clean & Comfortable
4.9(247)
Accurately Diagnosed Condition
5.0(248)
Staff Follows Up as Needed
5.0(248)
Waiting Time During Visit
4.8(246)
Spends Enough Time With Me
4.9(247)
Patient Linda
Overall rating
4.9
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
4.0
Spends Enough Time With Me
5.0
Wait time: 55 minutes
Patient with doctor: 2 months
I was very happy and pleased with Dr. Older and his staff. Waiting time is a little long but this doctor and his staff are worth it.
Patient with doctor: 2 months
I was very happy and pleased with Dr. Older and his staff. Waiting time is a little long but this doctor and his staff are worth it.
VR
Verified Reviews
I would highly recommend Dr. Older & his staff
Overall rating
4.9
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
4.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
I would highly recommend Dr. Older & his staff to my family & friends.
VR
Verified Reviews
Patient William
Overall rating
4.9
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
4.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
VR
Verified Reviews
Patient Betty
Overall rating
4.9
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
4.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
ID# 012143
Wait time: 10-15 minutes
Wait time: 10-15 minutes
VR
Verified Reviews
Patient Jennifer
Overall rating
4.9
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
4.0
Spends Enough Time With Me
5.0
ID #012334
Wait time: 5-10 minutes
Dr. was attentive, compassionate and meticulous as was his surgical staff and office staff.
Wait time: 5-10 minutes
Dr. was attentive, compassionate and meticulous as was his surgical staff and office staff.
VD
Verified Doctor Reviews® by Credential Protection
Dr. Older is very professional
Overall rating
4.9
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
4.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
I have found Dr. Older to be very professional, but also personable. He does not shine his light, but let's his light shine (Matt. 5:16)
VR
Verified Reviews
Patient Janet
Overall rating
4.9
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
4.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
ID#: 012469
Wait time: 5 minutes
I love the way the staff loves working with Dr. Older. They were wonderful.
VR
Verified Reviews
Patient Walter
Overall rating
4.9
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
4.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
ID #012329
Wait time: 1 minute
Wait time: 1 minute
VD
Verified Doctor Reviews® by Credential Protection
Patient Virginia
Overall rating
4.9
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
4.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
ID #012332
Wait time: 0-5 minutes
Because I chose to make my appt. in Holiday instead of in Tampa @ doctor's regular office, scheduling required a longer wait time. However I did this for my own convenience to avail a trip to Tampa. It was all worth the wait.
Wait time: 0-5 minutes
Because I chose to make my appt. in Holiday instead of in Tampa @ doctor's regular office, scheduling required a longer wait time. However I did this for my own convenience to avail a trip to Tampa. It was all worth the wait.
VD
Verified Doctor Reviews® by Credential Protection
Patient Nancy
Overall rating
4.9
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
4.0
Spends Enough Time With Me
5.0
ID #012202
Wait time: 30 minutes
All conditions were suitable and good. Dr. Older is Great at his profession and accurate.
Wait time: 30 minutes
All conditions were suitable and good. Dr. Older is Great at his profession and accurate.
VD
Verified Doctor Reviews® by Credential Protection
Patient Michael
Overall rating
4.9
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
4.0
Spends Enough Time With Me
5.0
Wait time: 10 Minutes.
Patient with Doctor: N/A
Excellent job on eyelid reconstruction
Patient with Doctor: N/A
Excellent job on eyelid reconstruction
VR
Verified Reviews
Patient Paula
(Updated: January 28, 2015)
Overall rating
4.9
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
4.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
Wait time:
Patient with doctor: 4 months
Dr. Older was wonderful, He explained the procedure completely to me. It was a correct diagnosis of my problem and the results was much better than i had hoped for.
Patient with doctor: 4 months
Dr. Older was wonderful, He explained the procedure completely to me. It was a correct diagnosis of my problem and the results was much better than i had hoped for.
VR
Verified Reviews
Patient Craig
Overall rating
4.9
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
4.0
Spends Enough Time With Me
5.0
ID# 012383
Wait time: 10-15 minutes
They are the best. I had 2 operations on both eyes they are 99% perfect and I thank them all!
Wait time: 10-15 minutes
They are the best. I had 2 operations on both eyes they are 99% perfect and I thank them all!
VR
Verified Reviews
Patient Angeline
Overall rating
4.9
Reviewers' Overall Rating
N/A
Ease of Getting Appointment
N/A
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
N/A
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
N/A
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
4.0
ID#: 012020
Wait time: 15-20 minutes
Wait time: 15-20 minutes
VR
Verified Reviews
Dr. Older made me feel like a VIP
Overall rating
4.8
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
4.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
4.0
Spends Enough Time With Me
5.0
Staff highly professional and courteous. Doctor assured me that if not satisfied to feel free to call and come back to his office at any time. Would highly recommend his services. They made me feel like a VIP
VR
Verified Reviews
Patient Thomas
Overall rating
4.8
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
4.0
Listens & Addresses Concerns
4.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
ID #012206
Wait time: 10 minutes
Very satisfied with my service.
Wait time: 10 minutes
Very satisfied with my service.
VD
Verified Doctor Reviews® by Credential Protection
Patient Sam
Overall rating
4.8
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
4.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
4.0
Spends Enough Time With Me
5.0
ID#: 012001
Wait time: 10-12 minutes
Could not ask for a better doctor or staff
Wait time: 10-12 minutes
Could not ask for a better doctor or staff
VR
Verified Reviews
Patient Michael
Overall rating
4.8
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
4.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
4.0
Spends Enough Time With Me
5.0
ID #012344
Wait time: 15 minutes
Wait time: 15 minutes
VR
Verified Reviews
Patient Vicki
Overall rating
4.8
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
4.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
4.0
Spends Enough Time With Me
5.0
ID #012343
Wait time: 15 minutes
Wait time: 15 minutes
VD
Verified Doctor Reviews® by Credential Protection
Patient Cindy
Overall rating
4.8
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
3.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
Wait time: 15 minutes
Patient with doctor: 10 years
I love the system where I can dilate my son's eyes cut down waiting time by over an hour.
Patient with doctor: 10 years
I love the system where I can dilate my son's eyes cut down waiting time by over an hour.
VR
Verified Reviews
Patient Jeffrey
Overall rating
4.8
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
3.0
Spends Enough Time With Me
5.0
ID#: 012480
Wait time: 30 minutes
One of the best doctors I have ever had. Will recommend him to everyone I know.
Wait time: 30 minutes
One of the best doctors I have ever had. Will recommend him to everyone I know.
VR
Verified Reviews
Patient Carin Anne
Overall rating
4.8
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
3.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
Wait time: 10 minutes
Patient with doctor: 6 months
Wonderful doctor and staff and am happy with results.
Patient with doctor: 6 months
Wonderful doctor and staff and am happy with results.
VR
Verified Reviews
Patient Isabelle
Overall rating
4.8
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
3.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
N/A
Spends Enough Time With Me
5.0
ID#: 012057
Wait time: 15-20 minutes
I am very satisfied with the result. The eye look great. Thank you Dr. Older and staff
VR
Verified Reviews
Patient Randy
Overall rating
4.7
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
4.0
Listens & Addresses Concerns
4.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
4.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
ID #012331
Wait time: less than 10 minutes
Excellent experience, explains procedure so I had no surprises.
Wait time: less than 10 minutes
Excellent experience, explains procedure so I had no surprises.
VD
Verified Doctor Reviews® by Credential Protection
Patient Sheryll
Overall rating
4.7
Reviewers' Overall Rating
N/A
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
4.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
4.0
Waiting Time During Visit
4.0
Spends Enough Time With Me
5.0
Wait time: 3 hours
Patient with doctor: 4 months
Superb surgery. Great care by staff. Instructions less than perfect.
Patient with doctor: 4 months
Superb surgery. Great care by staff. Instructions less than perfect.
VR
Verified Reviews
Patient Joseph
Overall rating
4.7
Reviewers' Overall Rating
N/A
Ease of Getting Appointment
4.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
4.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
4.0
Spends Enough Time With Me
5.0
wait time: 10 minutes
Patient with doctor: 3 months
They diagnosed my problem right away. This is the best I feel in 6 months.
Patient with doctor: 3 months
They diagnosed my problem right away. This is the best I feel in 6 months.
VR
Verified Reviews
I am very pleased with Dr.Older's surgery
Overall rating
4.6
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
4.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
4.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
3.0
Spends Enough Time With Me
5.0
I went to a former client for my first eyelid surgery. After 9 months my eyelid went down to the original droopy closed position. Thus far, I am truly pleased with surgery Dr. Older has done. It was a truly professional experience.
VR
Verified Reviews
Patient Caroline
Overall rating
4.6
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
4.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
4.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
4.0
Waiting Time During Visit
4.0
Spends Enough Time With Me
5.0
ID #012371
Wait time: 10-15 minutes
Wait time: 10-15 minutes
VR
Verified Reviews
Patient Caroline
Overall rating
4.6
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
3.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
4.0
Office is Clean & Comfortable
4.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
ID #012104
Dr. Older's office nurse speaks for the doctor and often talks over him. She should be "let go" so this good doctor can find his voice again. A great experience except for "Deborah".
Dr. Older's office nurse speaks for the doctor and often talks over him. She should be "let go" so this good doctor can find his voice again. A great experience except for "Deborah".
VD
Verified Doctor Reviews® by Credential Protection
Patient Anonymous
Overall rating
4.6
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
4.0
Helps Patient/Family Understand Condition
4.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
4.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
4.0
Spends Enough Time With Me
5.0
Wait time: 15-20 Minutes.
Patient with Doctor: 3 Months
I couldn't be happier with my treatment and with the results. I was always treated with kindness and respect.
Patient with Doctor: 3 Months
I couldn't be happier with my treatment and with the results. I was always treated with kindness and respect.
VR
Verified Reviews
Patient Kenneth
Overall rating
4.6
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
4.0
Helps Patient/Family Understand Condition
4.0
Listens & Addresses Concerns
4.0
Demonstrates Bedside Manner
4.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
ID # 012333
VD
Verified Doctor Reviews® by Credential Protection
Patient Pat
Overall rating
4.6
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
4.0
Helps Patient/Family Understand Condition
4.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
4.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
4.0
ID #012121
Wait time: none, took me in early
Follow up was exceptional - four different people called to see how I was doing including Dr. Older.
Wait time: none, took me in early
Follow up was exceptional - four different people called to see how I was doing including Dr. Older.
VD
Verified Doctor Reviews® by Credential Protection
Patient Sandra
Overall rating
4.6
Reviewers' Overall Rating
N/A
Ease of Getting Appointment
4.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
4.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
4.0
Waiting Time During Visit
4.0
Spends Enough Time With Me
5.0
Wait time: N/A
Patient with doctor: N/A
4-5 visits since my arrival in St. Pete. Although our visits were not legthy. Dr. Older was very personal, listened to my concern, answered my questions directly. He seemed interested in my medical situation. I am very impressed. It is obvious that he is devoted to his work.
Patient with doctor: N/A
4-5 visits since my arrival in St. Pete. Although our visits were not legthy. Dr. Older was very personal, listened to my concern, answered my questions directly. He seemed interested in my medical situation. I am very impressed. It is obvious that he is devoted to his work.
VR
Verified Reviews
Overall experience was painless with Dr. Older
Overall rating
4.6
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
4.0
Helps Patient/Family Understand Condition
3.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
3.0
Spends Enough Time With Me
5.0
Wait time to see doctor was up to 1 hour. However, Dr. Older was very busy and spent adequate time with patients. Overall experience was painless and am very satisfied.
VR
Verified Reviews
Patient Debra
Overall rating
4.6
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
4.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
4.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
4.0
Office is Clean & Comfortable
4.0
Accurately Diagnosed Condition
4.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
ID# 012101
Wait time = 10-12 minutes
Very impressed with Dr. Older's way of dealing with my client in a dignified and respectful manner.
Wait time = 10-12 minutes
Very impressed with Dr. Older's way of dealing with my client in a dignified and respectful manner.
VR
Verified Reviews
Patient Cheri
Overall rating
4.6
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
4.0
Helps Patient/Family Understand Condition
4.0
Listens & Addresses Concerns
4.0
Demonstrates Bedside Manner
4.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
4.0
Spends Enough Time With Me
5.0
ID#: 012011
Wait time: 15 minutes
Very professional and caring. Excellent results.
Wait time: 15 minutes
Very professional and caring. Excellent results.
VR
Verified Reviews
Patient Dottie
Overall rating
4.6
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
4.0
Listens & Addresses Concerns
4.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
4.0
Waiting Time During Visit
4.0
Spends Enough Time With Me
4.0
Wait time = 15 minutes
I could not be more pleased with the care and treatment by Dr. Older and staff. I had absolutely no pain or discomfort as a result of surgery. Friends were amazed at the outcome.
I could not be more pleased with the care and treatment by Dr. Older and staff. I had absolutely no pain or discomfort as a result of surgery. Friends were amazed at the outcome.
VR
Verified Reviews
Patient Dan
Overall rating
4.4
Reviewers' Overall Rating
N/A
Ease of Getting Appointment
4.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
4.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
4.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
4.0
Waiting Time During Visit
4.0
Spends Enough Time With Me
4.0
Wait time: N/A
Patient with doctor: 4 months
Very pleased
Patient with doctor: 4 months
Very pleased
VR
Verified Reviews
Patient Lerta
Overall rating
4.4
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
3.0
Helps Patient/Family Understand Condition
4.0
Listens & Addresses Concerns
4.0
Demonstrates Bedside Manner
4.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
4.0
Spends Enough Time With Me
4.0
ID#: 012482
Wait time: 20 minutes
Excellent professional treatment. Doctor is topnotch.
Wait time: 20 minutes
Excellent professional treatment. Doctor is topnotch.
VR
Verified Reviews
Patient Ken
(Updated: January 23, 2015)
Overall rating
4.4
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
4.0
Helps Patient/Family Understand Condition
4.0
Listens & Addresses Concerns
4.0
Demonstrates Bedside Manner
4.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
4.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
4.0
Spends Enough Time With Me
4.0
Wait time: 10 minutes
Patient with doctor: 2 years
Did a great job, Everyone comments on how good i love
Patient with doctor: 2 years
Did a great job, Everyone comments on how good i love
VR
Verified Reviews
Patient Frances
Overall rating
4.3
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
4.0
Office is Clean & Comfortable
4.0
Accurately Diagnosed Condition
4.0
Staff Follows Up as Needed
4.0
Waiting Time During Visit
2.0
Spends Enough Time With Me
4.0
Wait time: 60 minutes
Patient with doctor: 6 years
Doctor & present nurse are very professional.
Patient with doctor: 6 years
Doctor & present nurse are very professional.
VR
Verified Reviews
Patient Peggy
Overall rating
4.3
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
3.0
Listens & Addresses Concerns
3.0
Demonstrates Bedside Manner
3.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
3.0
ID#: 012003
Wait time: 15 min.
Wait time: 15 min.
VR
Verified Reviews
Patient J
Overall rating
4.2
Reviewers' Overall Rating
4.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
4.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
4.0
Office Staff is Professional & Courteous
4.0
Office is Clean & Comfortable
4.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
2.0
Spends Enough Time With Me
4.0
ID#: 012424
Wait time: 55 minutes
Dr. Older is obviously more qualified and in high demand, hence the long wait time for my "month after" minor check-up.
Wait time: 55 minutes
Dr. Older is obviously more qualified and in high demand, hence the long wait time for my "month after" minor check-up.
VR
Verified Reviews
Patient Patricia
Overall rating
4.1
Reviewers' Overall Rating
4.0
Ease of Getting Appointment
4.0
Helps Patient/Family Understand Condition
4.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
4.0
Office Staff is Professional & Courteous
4.0
Office is Clean & Comfortable
4.0
Accurately Diagnosed Condition
4.0
Staff Follows Up as Needed
4.0
Waiting Time During Visit
4.0
Spends Enough Time With Me
4.0
Wait time: 15-20 minutes
Patient with doctor: 2 months
The before and after is drastic. I am very pleased with the results.
Patient with doctor: 2 months
The before and after is drastic. I am very pleased with the results.
VR
Verified Reviews
Patient Rey
Overall rating
4.1
Reviewers' Overall Rating
4.0
Ease of Getting Appointment
4.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
4.0
Demonstrates Bedside Manner
4.0
Office Staff is Professional & Courteous
4.0
Office is Clean & Comfortable
4.0
Accurately Diagnosed Condition
4.0
Staff Follows Up as Needed
4.0
Waiting Time During Visit
4.0
Spends Enough Time With Me
4.0
ID#: 012252
Wait time: 10 min.
Wait time: 10 min.
VR
Verified Reviews
Overall rating
4.1
Reviewers' Overall Rating
4.0
Ease of Getting Appointment
4.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
4.0
Office is Clean & Comfortable
4.0
Accurately Diagnosed Condition
4.0
Staff Follows Up as Needed
4.0
Waiting Time During Visit
2.0
Spends Enough Time With Me
4.0
VR
Verified Reviews
Patient Karen
Overall rating
4.0
Reviewers' Overall Rating
4.0
Ease of Getting Appointment
4.0
Helps Patient/Family Understand Condition
4.0
Listens & Addresses Concerns
4.0
Demonstrates Bedside Manner
4.0
Office Staff is Professional & Courteous
4.0
Office is Clean & Comfortable
4.0
Accurately Diagnosed Condition
4.0
Staff Follows Up as Needed
4.0
Waiting Time During Visit
4.0
Spends Enough Time With Me
4.0
Wait time: 15 minutes
Patient with doctor: 2 months
Patient with doctor: 2 months
VR
Verified Reviews
Patient Donald
Overall rating
3.8
Reviewers' Overall Rating
4.0
Ease of Getting Appointment
3.0
Helps Patient/Family Understand Condition
4.0
Listens & Addresses Concerns
4.0
Demonstrates Bedside Manner
4.0
Office Staff is Professional & Courteous
4.0
Office is Clean & Comfortable
4.0
Accurately Diagnosed Condition
4.0
Staff Follows Up as Needed
4.0
Waiting Time During Visit
3.0
Spends Enough Time With Me
4.0
ID#: 012465
Wait time: 15 min.
Wait time: 15 min.
VR
Verified Reviews