Dr. Robert Helsten, MD

 
4.8 (71)
7418

User reviews

71 reviews
5 stars
 
89%
4 stars
 
11%
3 stars
 
0%
2 stars
 
0%
1 star
 
0%
Overall rating
 
4.8
Reviewers' Overall Rating
 
4.9(71)
Ease of Getting Appointment
 
5.0(71)
Helps Patient/Family Understand Condition
 
4.8(71)
Listens & Addresses Concerns
 
4.9(71)
Demonstrates Bedside Manner
 
4.9(71)
Office Staff is Professional & Courteous
 
4.9(71)
Office is Clean & Comfortable
 
4.8(71)
Accurately Diagnosed Condition
 
4.9(71)
Staff Follows Up as Needed
 
4.8(70)
Waiting Time During Visit
 
4.4(70)
Spends Enough Time With Me
 
4.9(71)
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71 results - showing 51 - 71
1 2
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Patient Clara
Overall rating
 
4.8
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
4.0
Spends Enough Time With Me
 
4.0
ID#: 40630
Wait time: 15 minutes
Patient with the doctor: 1 year

Love his nurse.
VR
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Patient Kristin
Overall rating
 
4.8
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
4.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
4.0
Spends Enough Time With Me
 
5.0
ID#: 40641
Wait time: 30-40 minutes
Patient with the doctor: 5 years
VR
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Patient Theresa
Overall rating
 
4.7
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
4.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
3.0
Spends Enough Time With Me
 
5.0

ID#: 40595
Wait time: 1 hour
Patient with doctor: 15-20 years
VR
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Patient Guadalupe
Overall rating
 
4.7
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
4.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
3.0
Spends Enough Time With Me
 
5.0
ID#: 55183
Wait time: 30-45 minutes
Patient with doctor: 6 months - 1 year
VR
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Patient Steve
Overall rating
 
4.7
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
4.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
4.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
4.0
Spends Enough Time With Me
 
5.0
ID#: 55184
Wait time: 15 minutes
Patient with doctor: 8 years

Excellent doctor & staff
VR
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Patient Sybil
Overall rating
 
4.7
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
3.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
4.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
ID#: 55165
Wait time: 10 minutes
Patient with doctor: 6 years

Friendly doctor with great bedside manner. Great staff!
VR
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Patient Guadalupe
Overall rating
 
4.7
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
4.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
3.0
Spends Enough Time With Me
 
5.0
ID#: 55138
Wait time: 30-45 minutes
Patient with doctor: 6-1 years
VR
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Patient Elizabeth
Overall rating
 
4.7
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
4.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
3.0
Spends Enough Time With Me
 
5.0
ID#: 40642
Wait time: 30-60 minutes
Patient with the doctor: 6 years

I refer to Dr. Helsten as much as I can! He's a great doctor!
VR
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Patient Stacy
Overall rating
 
4.7
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
4.0
Helps Patient/Family Understand Condition
 
4.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
4.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
N/A
Waiting Time During Visit
 
N/A
Spends Enough Time With Me
 
5.0
ID#: 40631
Wait time: N/A
Patient with the doctor: 6 years
VR
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Patient Kathy
Overall rating
 
4.6
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
4.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
4.0
Waiting Time During Visit
 
3.0
Spends Enough Time With Me
 
5.0
ID#: 40594
Wait time: 40 minutes
Patient with doctor: 3 years

Wait time vary. Often very long, sometimes not bad.
VR
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Patient Carol
Overall rating
 
4.6
Reviewers' Overall Rating
 
4.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
4.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
4.0
Waiting Time During Visit
 
4.0
Spends Enough Time With Me
 
5.0
ID#: 40632
Wait time: N/A
Patient with the doctor: 4 months
VR
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Patient Sydney
Overall rating
 
4.6
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
4.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
4.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
4.0
Waiting Time During Visit
 
4.0
Spends Enough Time With Me
 
5.0
ID#: 40636
Wait time: 20 minutes
Patient with the doctor: 4 years

Amazing customer service from the phone operators all the way up to the doctors. Pleasant visit. Office looks awesome.
VR
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Patient Cristina
Overall rating
 
4.6
Reviewers' Overall Rating
 
4.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
4.0
Listens & Addresses Concerns
 
4.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
4.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
4.0
Spends Enough Time With Me
 
5.0
ID#: 40640
Wait time: 45 minutes
Patient with the doctor: 10 years
VR
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Patient Linda
Overall rating
 
4.6
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
4.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
4.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
4.0
Accurately Diagnosed Condition
 
4.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
4.0
Spends Enough Time With Me
 
5.0
ID#: 40658
Wait time: 2 minutes
Patient with the doctor: 1 year

I appreciate the department of labor.Paper work done in a timely manner and the expression of genuine concern for my improvement at all time from from Dolor and from staff/therapist.
VR
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Patient Joshua
Overall rating
 
4.5
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
4.0
Listens & Addresses Concerns
 
4.0
Demonstrates Bedside Manner
 
4.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
4.0
Staff Follows Up as Needed
 
4.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
4.0
ID#: 40618
Wait time: 10 minutes
Patient with doctor: 6 months

Veronica at check-out made my visit a 5+!
VR
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Patient Jeff
Overall rating
 
4.4
Reviewers' Overall Rating
 
4.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
4.0
Office is Clean & Comfortable
 
3.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
3.0
Waiting Time During Visit
 
4.0
Spends Enough Time With Me
 
5.0
ID#: 40656
Wait time: 30 minutes
Patient with the doctor: 8 years
VR
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Patient Jeff
Overall rating
 
4.4
Reviewers' Overall Rating
 
4.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
4.0
Office is Clean & Comfortable
 
3.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
3.0
Waiting Time During Visit
 
4.0
Spends Enough Time With Me
 
5.0
ID#: 40656
Wait time: 30 minutes
Patient with the doctor: 8 years
VR
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Patient Veronica
Overall rating
 
4.4
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
4.0
Office is Clean & Comfortable
 
4.0
Accurately Diagnosed Condition
 
4.0
Staff Follows Up as Needed
 
4.0
Waiting Time During Visit
 
3.0
Spends Enough Time With Me
 
4.0
ID#: 40634
Wait time: 45 minutes but its getting better
Patient with the doctor: N/A

Wait time is a little long but its all worth it, Dr. Helsten is a really good doctor and well worth the wait.
VR
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Patient Jennifer
Overall rating
 
4.1
Reviewers' Overall Rating
 
4.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
2.0
Office is Clean & Comfortable
 
3.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
3.0
Waiting Time During Visit
 
3.0
Spends Enough Time With Me
 
5.0
ID#: 40639
Wait time: 2 hours
Patient with the doctor: 6 years
VR
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Patient Marcia
Overall rating
 
4.0
Reviewers' Overall Rating
 
4.0
Ease of Getting Appointment
 
4.0
Helps Patient/Family Understand Condition
 
4.0
Listens & Addresses Concerns
 
4.0
Demonstrates Bedside Manner
 
4.0
Office Staff is Professional & Courteous
 
4.0
Office is Clean & Comfortable
 
4.0
Accurately Diagnosed Condition
 
4.0
Staff Follows Up as Needed
 
4.0
Waiting Time During Visit
 
4.0
Spends Enough Time With Me
 
4.0
ID#: 40633
Wait time: 30 minutes
Patient with the doctor: 6 months
VR
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Patient Lauren
Overall rating
 
4.0
Reviewers' Overall Rating
 
4.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
4.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
4.0
Office Staff is Professional & Courteous
 
4.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
4.0
Staff Follows Up as Needed
 
3.0
Waiting Time During Visit
 
2.0
Spends Enough Time With Me
 
4.0
ID#: 40643
Wait time: 60 minutes
Patient with the doctor: 10 years
VR
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71 results - showing 51 - 71
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