Pavlov's Dog & Cat Hospital

 
4.9 (4085)
12350

User reviews

4085 reviews
 
93%
 
8%
 
0%
 
0%
 
0%
Overall rating
 
4.9
Reviewers' Overall Rating
 
4.9(3881)
Ease of Getting Appointment
 
4.9(4068)
Helps Patient/Family Understand Condition
 
4.9(3938)
Listens & Addresses Concerns
 
4.9(3987)
Demonstrates Bedside Manner
 
4.9(3949)
Office Staff is Professional & Courteous
 
4.9(4077)
Office is Clean & Comfortable
 
4.9(4085)
Accurately Diagnosed Condition
 
4.9(3759)
Staff Follows Up as Needed
 
4.9(3783)
Waiting Time During Visit
 
4.8(4057)
Spends Enough Time With Me
 
4.9(3923)
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Review from Ronald
Overall rating
 
5.0
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
Wait time: 5 Minutes
Patient with doctor: 13 Years

Love it here.
VR
Was this review helpful? 1 0
Review from Kealey
Overall rating
 
4.9
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
4.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
Wait time: 3 Minutes
Patient with doctor: 5 Years
VR
Was this review helpful? 1 0
Review from Joe
Overall rating
 
4.8
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
4.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
4.0
Spends Enough Time With Me
 
5.0
Wait time: 10 Minutes
Patient with doctor: N/A
VR
Was this review helpful? 1 0
Review from Faye
Overall rating
 
5.0
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
Wait time: 1 Minute
Patient with doctor: 10 Years
VR
Was this review helpful? 1 0
Review from Cloria
Overall rating
 
4.2
Reviewers' Overall Rating
 
4.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
4.0
Listens & Addresses Concerns
 
4.0
Demonstrates Bedside Manner
 
4.0
Office Staff is Professional & Courteous
 
4.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
3.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
4.0
Spends Enough Time With Me
 
4.0
Wait time: 20 Minutes
Patient with doctor: N/A
VR
Was this review helpful? 1 0
Review from Patricia
Overall rating
 
5.0
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
Wait time: N/A
Patient with doctor: N/A
VR
Was this review helpful? 1 0
Review from Robert
Overall rating
 
5.0
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
Wait time: 4 Minutes
Patient with doctor: 7 Years
VR
Was this review helpful? 1 0
Review from Anonymous
Overall rating
 
5.0
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
Wait time: 10 Minutes
Patient with doctor: Shortly after opening
VR
Was this review helpful? 1 0
Review from Johnny
(Updated: June 30, 2015)
Overall rating
 
5.0
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
Wait time: 5 Minutes
Patient with doctor: 13 Years
VR
Was this review helpful? 1 0
Review from Semth
(Updated: June 30, 2015)
Overall rating
 
5.0
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
Wait time: N/A
Patient with doctor: 5 Years

I’ve never had any issues always been happy.
VR
Was this review helpful? 1 0
Review from Victoria
(Updated: June 30, 2015)
Overall rating
 
4.5
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
4.0
Helps Patient/Family Understand Condition
 
4.0
Listens & Addresses Concerns
 
4.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
4.0
Accurately Diagnosed Condition
 
4.0
Staff Follows Up as Needed
 
4.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
Wait time: 10 Minutes
Patient with doctor: 1 Year

Great service!
VR
Was this review helpful? 1 0
Review from Becky
(Updated: June 30, 2015)
Overall rating
 
5.0
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
Wait time: 4 or 5 Minutes
Patient with doctor: 14 Years

Called on Monday and got an appointment the next day.
VR
Was this review helpful? 1 0
Review from Anonymous
(Updated: June 30, 2015)
Overall rating
 
5.0
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
N/A
Listens & Addresses Concerns
 
N/A
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
N/A
Accurately Diagnosed Condition
 
N/A
Staff Follows Up as Needed
 
N/A
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
Wait time: 10 Minutes
Patient with doctor: 20+ Years

Awesome Dr. Leland.
VR
Was this review helpful? 1 0
Review from Richard
(Updated: June 30, 2015)
Overall rating
 
5.0
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
Wait time: 5 Minutes
Patient with doctor: 2-3 Years

Always likes friendliness.
VR
Was this review helpful? 1 0
Review from Jessica
(Updated: June 30, 2015)
Overall rating
 
5.0
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
N/A
Listens & Addresses Concerns
 
N/A
Demonstrates Bedside Manner
 
N/A
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
N/A
Staff Follows Up as Needed
 
N/A
Waiting Time During Visit
 
N/A
Spends Enough Time With Me
 
N/A
Wait time: 0 Minute
Patient with doctor: N/A
VR
Was this review helpful? 1 0
Review from Trafford
(Updated: June 30, 2015)
Overall rating
 
5.0
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
N/A
Listens & Addresses Concerns
 
N/A
Demonstrates Bedside Manner
 
N/A
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
N/A
Staff Follows Up as Needed
 
N/A
Waiting Time During Visit
 
N/A
Spends Enough Time With Me
 
N/A
Wait time: N/A
Patient with doctor: 15 Years
VR
Was this review helpful? 1 0
Review from Lorenzo
(Updated: June 30, 2015)
Overall rating
 
5.0
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
N/A
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
Wait time: 5 Minutes
Patient with doctor: N/A
VR
Was this review helpful? 1 0
Review from Anonymous
(Updated: June 30, 2015)
Overall rating
 
4.9
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
4.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
Wait time: N/A
Patient with doctor: 2 Years
VR
Was this review helpful? 1 0
Review from Jennifer
(Updated: June 30, 2015)
Overall rating
 
4.6
Reviewers' Overall Rating
 
4.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
4.0
Listens & Addresses Concerns
 
4.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
4.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
4.0
Wait time: 5 Minutes
Patient with doctor: 10 Years
VR
Was this review helpful? 1 0
Review from Anonymous
(Updated: June 30, 2015)
Overall rating
 
5.0
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
Wait time: 0 Minute
Patient with doctor: 15 Years

Dr. Pavlov is the greatest.
VR
Was this review helpful? 1 0
Review from Angela
(Updated: June 30, 2015)
Overall rating
 
5.0
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
Wait time: 5 Minutes
Patient with doctor: 2 Years

The staff here is always friendly and considerate. We wouldn’t go anywhere else.
VR
Was this review helpful? 1 0
Review from Aurora
(Updated: June 30, 2015)
Overall rating
 
5.0
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
Wait time: 15 Minutes
Patient with doctor: 6 or 7 Years

Excellent service.
VR
Was this review helpful? 1 0
Review from Maria
(Updated: June 30, 2015)
Overall rating
 
4.6
Reviewers' Overall Rating
 
4.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
4.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
2.0
Spends Enough Time With Me
 
5.0
Wait time: 25 Minutes
Patient with doctor: 15 Years

Dr. Leland is Wonderful!
Schedule appointment on wednesday to see her.
VR
Was this review helpful? 1 0
Review from Patricia
(Updated: June 30, 2015)
Overall rating
 
5.0
Reviewers' Overall Rating
 
N/A
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
N/A
Staff Follows Up as Needed
 
N/A
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
Wait time: 2 Minutes
Patient with doctor: N/A
VR
Was this review helpful? 1 0
Review from Kellie
(Updated: June 30, 2015)
Overall rating
 
5.0
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
N/A
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
Wait time: 10 Minutes
Patient with doctor: since Pavlov’s opened.
VR
Was this review helpful? 1 0
Review from Myra
(Updated: June 30, 2015)
Overall rating
 
5.0
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
Wait time: 5 Minutes
Patient with doctor: New
VR
Was this review helpful? 1 0
Review from Anonymous
(Updated: June 30, 2015)
Overall rating
 
5.0
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
Wait time: 30 Minutes
Patient with doctor: 6 Years
VR
Was this review helpful? 1 0
Review from Margaret
(Updated: June 30, 2015)
Overall rating
 
4.0
Reviewers' Overall Rating
 
4.0
Ease of Getting Appointment
 
4.0
Helps Patient/Family Understand Condition
 
4.0
Listens & Addresses Concerns
 
4.0
Demonstrates Bedside Manner
 
4.0
Office Staff is Professional & Courteous
 
4.0
Office is Clean & Comfortable
 
4.0
Accurately Diagnosed Condition
 
4.0
Staff Follows Up as Needed
 
4.0
Waiting Time During Visit
 
4.0
Spends Enough Time With Me
 
4.0
Wait time: O Minute
Patient with doctor: 10 Years
VR
Was this review helpful? 1 0
Review from Anonymous
(Updated: June 25, 2015)
Overall rating
 
5.0
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
Wait time: 5 Minutes.
Patient with doctor: 30 Years

We have always been treated with the upmost respect and courtesy by everyone in Pavlov’s Hospital. At times when new staff comes on board as anywhere else, there is the learning curve and information height be missed but as soon as it is point and addressed times are resolved!
VR
Was this review helpful? 1 0
Review from Sharon
(Updated: June 25, 2015)
Overall rating
 
4.2
Reviewers' Overall Rating
 
4.0
Ease of Getting Appointment
 
4.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
4.0
Office is Clean & Comfortable
 
4.0
Accurately Diagnosed Condition
 
3.0
Staff Follows Up as Needed
 
4.0
Waiting Time During Visit
 
4.0
Spends Enough Time With Me
 
4.0
Wait time: 20 Minutes.
Patient with doctor: 25+ Years

Dr. Pavlov is always caring and loving to our many pets over the years. Dr. Lerond just diagnosed a flea induced problem and its not all that common. 4= Excellent!
Diagnosis is 3 because of issue that came up with a deceased pit didn’t catch pneumonias issue.
VR
Was this review helpful? 1 0
Review from Alicia
(Updated: June 25, 2015)
Overall rating
 
4.2
Reviewers' Overall Rating
 
4.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
4.0
Listens & Addresses Concerns
 
4.0
Demonstrates Bedside Manner
 
4.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
4.0
Accurately Diagnosed Condition
 
4.0
Staff Follows Up as Needed
 
4.0
Waiting Time During Visit
 
4.0
Spends Enough Time With Me
 
4.0
Wait time: 25 Minutes.
Patient with doctor: N/A

Pavlov has really been good to my dog. Dr. Paterson the vet is awesome. So caring and kind. Jones the tech is very gentle and understands our dog and his pretension.

VR
Was this review helpful? 1 0
Review from Lorna
Overall rating
 
5.0
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
Wait time: 5 Minutes.
Patient with Doctor: 10 Years

I drive from across town to maintain continuation of care.
VR
Was this review helpful? 1 0
Review from Alex
Overall rating
 
4.8
Reviewers' Overall Rating
 
4.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
4.0
Spends Enough Time With Me
 
5.0
Wait time: 15 Minutes.
Patient with Doctor: 20 Years

Been a patient here since I was a kid, parents taking pets here. Always Keeping price affordable is great! But the expert diagnosis, always knowing what is wrong, is too!
VR
Was this review helpful? 1 0
Review from Lisa
Overall rating
 
5.0
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
Wait time: 10 Minutes
Patient with doctor: 15+ Years

Dr. Pavlov is the best!
VR
Was this review helpful? 1 0
Review from Lisa
Overall rating
 
5.0
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
Wait time: 10 Minutes
Patient with doctor: 15+ Years

I wouldn't trust my animals with anyone else other than Dr. Pavlov!
VR
Was this review helpful? 1 0
Review from Alexis
Overall rating
 
4.5
Reviewers' Overall Rating
 
4.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
4.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
4.0
Waiting Time During Visit
 
3.0
Spends Enough Time With Me
 
4.0
Wait time: 10 Minutes
Patient with doctor: New
VR
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Review from Steve
Overall rating
 
5.0
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
Wait time: 2-4 Minutes
Patient with doctor: New
VR
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Review from Theresa
Overall rating
 
5.0
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
Wait time: 3 Minutes
Patient with doctor: 20 Years

Excellent and quick service.
VR
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Review from Anonymous
Overall rating
 
5.0
Reviewers' Overall Rating
 
N/A
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
N/A
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
N/A
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
N/A
Accurately Diagnosed Condition
 
N/A
Staff Follows Up as Needed
 
N/A
Waiting Time During Visit
 
N/A
Spends Enough Time With Me
 
N/A
Wait time: N/A
Patient with doctor: N/A
VR
Was this review helpful? 1 0
Review from Carl
Overall rating
 
5.0
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
Wait time: N/A
Patient with doctor: N/A
VR
Was this review helpful? 1 0
Review from John
Overall rating
 
5.0
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
Wait time: N/A
Patient with doctor: N/A
VR
Was this review helpful? 1 0
Review from Natalie
Overall rating
 
4.5
Reviewers' Overall Rating
 
4.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
4.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
4.0
Office is Clean & Comfortable
 
4.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
3.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
Wait time: 25 Minutes
Patient with doctor: N/A
VR
Was this review helpful? 1 0
Review from Patrick
Overall rating
 
5.0
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
Wait time: 3 Minutes
Patient with doctor: N/A
VR
Was this review helpful? 1 0
Review from Jason
Overall rating
 
4.6
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
4.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
4.0
Accurately Diagnosed Condition
 
4.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
4.0
Spends Enough Time With Me
 
4.0
Wait time: 13 Minutes
Patient with doctor: N/A

I was a very busy waiting room and took about 10-15 minutes to even let know I was here . I was about 10 minutes late myself so I am not upset but it does seem like in higher volume time there would be a sign in sheet to keep the back room moving.
VR
Was this review helpful? 1 0
Review from Deedee
Overall rating
 
5.0
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
Wait time: 5 Minutes
Patient with doctor: 8 Years
VR
Was this review helpful? 1 0
Review from Tara
Overall rating
 
5.0
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
Wait time: 3 Minutes
Patient with doctor: N/A
VR
Was this review helpful? 1 0
Review from Christina
Overall rating
 
5.0
Reviewers' Overall Rating
 
N/A
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
N/A
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
N/A
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
Wait time: N/A
Patient with doctor: 11 Years
VR
Was this review helpful? 1 0
Review from Anonymous
Overall rating
 
5.0
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
Wait time: 15 Minutes
Patient with doctor: N/A

Appreciate the assistance.
VR
Was this review helpful? 1 0
Review from Melanie
Overall rating
 
5.0
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
Wait time: 2 Minutes
Patient with doctor: 2 Years

Everyone is always so nice and helpful.
VR
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eview from Rachel
(Updated: June 25, 2015)
Overall rating
 
4.7
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
4.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
3.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
RWait time: 5 Minutes
Patient with doctor: 10 Years

I've never had a bad experience bringing my dogs here. The staff has always been extremely friendly and Dr. Pavlov is very knowledgeable having correctly diagnosed every condition my dogs have had. My dogs are my children and I would never trust to take them anywhere else.
VR
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