Dr. Stephen Klapper, MD

 
4.9 (351)
11450

User reviews

351 reviews
 
93%
 
7%
3 stars
 
0%
2 stars
 
0%
1 star
 
0%
Overall rating
 
4.9
Reviewers' Overall Rating
 
5.0(348)
Ease of Getting Appointment
 
4.9(351)
Helps Patient/Family Understand Condition
 
4.9(351)
Listens & Addresses Concerns
 
4.9(350)
Demonstrates Bedside Manner
 
4.9(342)
Office Staff is Professional & Courteous
 
4.9(350)
Office is Clean & Comfortable
 
5.0(350)
Accurately Diagnosed Condition
 
4.9(342)
Staff Follows Up as Needed
 
4.9(319)
Waiting Time During Visit
 
4.7(351)
Spends Enough Time With Me
 
4.9(346)
Back to Listing
351 results - showing 1 - 50
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Ordering
Patient Forest
Overall rating
 
5.0
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
ID #023365
Wait time: 53 seconds

Great experience.
VR
Was this review helpful? 2 0
Patient Larry
Overall rating
 
5.0
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
ID #023368
Wait time: 2 minutes
VR
Was this review helpful? 2 0
Patient Don
Overall rating
 
5.0
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
ID #023470
Wait time: 2 minutes

Very impressed with everything.
VR
Was this review helpful? 2 0
Patient Michael
Overall rating
 
5.0
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
ID #023471
Wait time: 5 minutes
VR
Was this review helpful? 2 0
Patient Linda
Overall rating
 
5.0
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
ID #023282
Wait time: 15 minutes

Recommended excellent service

VR
Was this review helpful? 2 0
Overall rating
 
5.0
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
ID #023475
Wait time: 5 minutes

Very pleased & service at the point. Doctor and staff are very friendly and professional.
VR
Was this review helpful? 2 0
Patient Mike
Overall rating
 
5.0
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
ID #023473
Wait time: 10 minutes

Staff very professional and courteous. The doctor is very patient and thorough. Very impressed with all aspects.
VR
Was this review helpful? 2 0
Patient Guy
Overall rating
 
5.0
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
ID #023283
Wait time: 8 minutes

Outstanding professional atmosphere and attention to details. Dr. Klapper explained situation in terms I could understand. All staff friendly and no drama present in office!
VR
Was this review helpful? 2 0
Patient Janice
Overall rating
 
5.0
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
ID #023125
Wait time: 5-10 minutes

Dr. Klapper is at the top of his game, very professional, fully explains options and covers info clearly. Highly recommended!
VR
Was this review helpful? 2 0
Patient Lynda
Overall rating
 
5.0
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
ID #023279
Wait time: 10 minutes

I was amazed at how well the surgery work ad with the results I have recommended Dr. Klapper to my sisters and friends. I even told the cashier at the store and department stores.
VR
Was this review helpful? 2 0
Patient Jack
Overall rating
 
4.9
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
4.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
ID #023478
Wait time: 3-5 minutes

I was elated having my surgery moved to November previously though it wouldn't be until after the first part of next year.
VR
Was this review helpful? 2 0
Patient Larry
Overall rating
 
4.6
Reviewers' Overall Rating
 
4.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
4.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
4.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
4.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
ID #023126
Wait time: 15 minutes
VR
Was this review helpful? 2 0
Patient Renee
Overall rating
 
4.3
Reviewers' Overall Rating
 
4.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
4.0
Listens & Addresses Concerns
 
4.0
Demonstrates Bedside Manner
 
4.0
Office Staff is Professional & Courteous
 
4.0
Office is Clean & Comfortable
 
4.0
Accurately Diagnosed Condition
 
4.0
Staff Follows Up as Needed
 
4.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
ID #023271
Wait time: 5 minutes

Staff and doctor very courteous and pleasant. I never had to wait over 5 minutes. Doctor answered all questions and never seemed to be in a hurry.
VR
Was this review helpful? 2 0
Patient Joy
Overall rating
 
5.0
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
ID #023248
Wait time: just a few minutes
VR
Was this review helpful? 1 0
Patient Liz
Overall rating
 
5.0
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
ID#: 53765
Wait time: 10 minutes
Patient with doctor: new

Unbelievable! Reviewed scans with me. Tons of time and patience.
VR
Was this review helpful? 1 0
Patient Barbara
Overall rating
 
5.0
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
ID#: 023427
Wait time: 15 minutes
Patient with doctor: 1 year

Very impressed with surgery and care afterwards especially personal calls from Dr. Klapper following surgery.
VR
Was this review helpful? 1 0
Patient Lori
Overall rating
 
5.0
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
ID#: 53767
Wait time: 2 minutes
Patient with doctor: 3 years

I'm thrilled with the results of Dr. Klapper's surgery.
VR
Was this review helpful? 1 0
Patient Karen
Overall rating
 
5.0
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
ID #023276
Wait time: 15 minutes

I think very highly of all the staff and Dr. Klapper.
VR
Was this review helpful? 1 0
Patient David
Overall rating
 
5.0
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
wait time: 5 or more minutes
Patient with doctor: 3 months

I've enjoyed the experience. Healing time was quicker than anticipated. Stephen Klapper and staff acted in a professional manner. Others will hear about you!
VR
Was this review helpful? 1 0
Patient Mel
Overall rating
 
5.0
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
ID #023366
Wait time: 20 minutes

Very satisfied.
VR
Was this review helpful? 1 0
Patient Theresa
Overall rating
 
5.0
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
ID #023249
Wait time: 10 minutes
VR
Was this review helpful? 1 0
Patient Linda
Overall rating
 
5.0
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
ID #023281
Wait time: 3-7 minutes
VR
Was this review helpful? 1 0
Patient James
Overall rating
 
5.0
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
N/A
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
ID #023264
Wait time: 5 minutes
VR
Was this review helpful? 1 0
Patient Michelle
Overall rating
 
5.0
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
ID #023355
Wait time: 3 minutes

Excellent care - thank you!
I'm pleased with the symmetry in my lids after ptosis repair. Thanks for helping me feel comfortable with the process
VR
Was this review helpful? 1 0
Patient James
Overall rating
 
5.0
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
ID #023245
Wait time: 10 minutes
VR
Was this review helpful? 1 0
Patient Gregg
Overall rating
 
5.0
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
ID #023463
Wait time: 45 minutes
VR
Was this review helpful? 1 0
Patient Lowee
Overall rating
 
5.0
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
ID #023238
Wait time: 3 minutes
VR
Was this review helpful? 1 0
Patient Jenny
Overall rating
 
5.0
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
ID #023250
Wait time: 15 minutes

Very good job.
VR
Was this review helpful? 1 0
Patient Debbie
Overall rating
 
4.9
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
4.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
ID#: 53789
Wait time: 1 minute
Patient with doctor: 2 years

Great experience. Totally trust Dr. Klapper
VR
Was this review helpful? 1 0
Patient William
Overall rating
 
4.9
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
4.0
Spends Enough Time With Me
 
5.0
ID #023160
Wait time: 10 minutes

Not only did Dr. Klapper and his staff spend quality time but also my surgery experience was caring and comforting. What a huge difference from my first eye surgery by another doctor who has horrible manners!
VR
Was this review helpful? 1 0
Patient Lona
Overall rating
 
4.9
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
4.0
Spends Enough Time With Me
 
5.0
ID #023127
Wait time: N/A

I have had no nervousness about the procedure. Never had any pain - was easy to go there.
VR
Was this review helpful? 1 0
Patient Jack
Overall rating
 
4.9
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
4.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
ID #023472
Wait time: 10 minutes

i am anxious to have the necessary surgery Dr. Klapper has recommended that a friend of mine has had a happy experience with Dr. Klapper.
VR
Was this review helpful? 1 0
Patient Debbie
Overall rating
 
4.9
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
4.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
wait time: 1 minute
Patient with doctor: 2 years

Great experience! Totally trust Dr. Klapper
VR
Was this review helpful? 1 0
Patient Donna
Overall rating
 
4.8
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
4.0
Demonstrates Bedside Manner
 
4.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
N/A
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
ID #023466
Wait time: 5 minutes

Overall - very good.
Experience - definitely met my expectations.
VR
Was this review helpful? 1 0
Patient Mary
Overall rating
 
4.2
Reviewers' Overall Rating
 
4.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
4.0
Listens & Addresses Concerns
 
4.0
Demonstrates Bedside Manner
 
4.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
4.0
Staff Follows Up as Needed
 
4.0
Waiting Time During Visit
 
3.0
Spends Enough Time With Me
 
4.0
ID #023016
Wait time: 45 minutes

Very highly recommended.
VR
Was this review helpful? 1 0
Patient Hesa
Overall rating
 
3.9
Reviewers' Overall Rating
 
4.0
Ease of Getting Appointment
 
4.0
Helps Patient/Family Understand Condition
 
4.0
Listens & Addresses Concerns
 
4.0
Demonstrates Bedside Manner
 
4.0
Office Staff is Professional & Courteous
 
4.0
Office is Clean & Comfortable
 
4.0
Accurately Diagnosed Condition
 
3.0
Staff Follows Up as Needed
 
4.0
Waiting Time During Visit
 
4.0
Spends Enough Time With Me
 
4.0
ID #023254
Wait time: 5 minutes

Courteous, efficiently ran office. I appreciate promptness.
VR
Was this review helpful? 1 0
Patient Jackie
Overall rating
 
5.0
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
N/A
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
ID#: 53799
Wait time: 0 minute
Patient with doctor:
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Patient Tina
Overall rating
 
5.0
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
ID#: 53755
Wait time: 10 minutes
Patient with doctor: 9 months
VR
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Patient Michael
Overall rating
 
5.0
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
ID#: 53791
Wait time: 10 minutes
Patient with doctor: 0 year

Very thorough exam & explanation. Very friendly staff.
VR
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Patient Karen
Overall rating
 
5.0
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
ID#: 53796
Wait time: 15 minutes
Patient with doctor: 1st visit
VR
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Patient Elizabeth
Overall rating
 
5.0
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
ID#: 53793
Wait time: 20 minutes
Patient with doctor: 1 week

We pray and have faith in Dr. Klapper that he will help restore our son's vision.
VR
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Patient Irvin
Overall rating
 
5.0
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
ID#: 53856
Wait time:3 minutes
Patient with doctor: N/A

Doctor and staff have excellent rapport and knowledge
VR
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Patient Michael
(Updated: October 14, 2014)
Overall rating
 
4.8
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
4.0
Waiting Time During Visit
 
4.0
Spends Enough Time With Me
 
5.0
ID#: 53852
Wait time: 10 minutes
Patient with doctor: 1 year

Felt very comfortable and at ease during initial visit. Very thorough in explaining the procedure.
VR
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Patient Percy
Overall rating
 
4.8
Reviewers' Overall Rating
 
N/A
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
4.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
4.0
ID#: 53855
Wait time: 0 minute
Patient with doctor: 1 day
VR
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Patient Melinda
Overall rating
 
4.7
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
4.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
3.0
Spends Enough Time With Me
 
5.0
ID#: 53790
Wait time: 30 minutes
Patient with doctor: 2 months
VR
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Patient Richard
Overall rating
 
4.7
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
4.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
4.0
Spends Enough Time With Me
 
4.0
ID#: 53792
Wait time: 5 minutes
Patient with doctor: N/A
VR
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Overall rating
 
4.6
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
4.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
3.0
Spends Enough Time With Me
 
4.0
ID#: 53759
Wait Time: N/A
VR
Was this review helpful? 0 1
Patient Don
Overall rating
 
5.0
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
ID #023481
Wait time: N/A
VR
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Patient Ted
Overall rating
 
5.0
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
ID #023275
Wait time: N/A
VR
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Patient Cheryl
Overall rating
 
5.0
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
ID #023273
Wait time: 30 minutes
VR
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