Heritage House of Keller

 
4.4 (191)
962   0
Heritage House of Keller

Specialty

Specialty
Nursing and Rehabilitation

Address

Address
1150 Whitley Road
City
Keller
State
Texas
ZIP
76248
Phone
(817) 431-2518

Long-term care and rehabilitation services in Keller, TX.

Heritage House of Keller is a top-notch 120-bed skilled nursing and comprehensive care facility serving the health care needs of Keller, Texas. Located at 1150 Whitley Road in Keller, Texas, We offer 24-hour comprehensive inpatient care to their residents. Services include exceptional long-term care and short-term rehabilitation for individuals coming from an acute-care setting, hospice and more. Our highly-trained team of nurses and physical, occupational, and speech therapists carefully tailor unique recovery programs for each resident.

User reviews

191 reviews

 
(109)
 
(71)
 
(9)
 
(2)
1 star
 
(0)
Overall rating 
 
4.4
How satisfied were you with the admission process? 
 
4.7  (189)
"..." are you with the nurse aides & care they provide? 
 
4.4  (191)
"..." are you with the quality of care the RNs/LVNs provide? 
 
4.5  (190)
"..." are you with the activities available for residents? 
 
4.3  (143)
"..." are you with the therapy department? 
 
4.6  (141)
"..." are you with how quickly the social worker responds? 
 
4.4  (120)
"..." are you with the availability of the Administrator? 
 
4.6  (126)
"..." are you with the food in the facility? 
 
3.4  (186)
"..." are you with the cleanliness of the facility? 
 
4.4  (191)
Did you feel safe during your stay in the facility? 
 
4.9  (191)
Will you recommend this facility to others? 
 
4.6  (189)
How satisfied are you with quality of care the doctors provide? 
 
N/A  (0)
View all reviews View most helpful
Review by Sicking
Overall rating 
 
4.6
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
4.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
N/A
"..." are you with the therapy department? 
 
5.0
"..." are you with how quickly the social worker responds? 
 
N/A
"..." are you with the availability of the Administrator? 
 
4.0
"..." are you with the food in the facility? 
 
3.0
"..." are you with the cleanliness of the facility? 
 
5.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
I am diabetic and ESRD. I told them over and over and over what I can not eat and they continue to provide me with the wrong food!
VR
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Review by Patricia
Overall rating 
 
3.7
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
4.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
2.0
"..." are you with the activities available for residents? 
 
5.0
"..." are you with the therapy department? 
 
5.0
"..." are you with how quickly the social worker responds? 
 
N/A
"..." are you with the availability of the Administrator? 
 
N/A
"..." are you with the food in the facility? 
 
3.0
"..." are you with the cleanliness of the facility? 
 
5.0
Did you feel safe during your stay in the facility? 
 
3.0
Will you recommend this facility to others? 
 
1.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
Staff messed up phone! Very upset about this! Not sure about food. Don't feel safe about employees messing with my phone! Has not had a good experience thus far!
VR
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Review by Gene
Overall rating 
 
5.0
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
5.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
N/A
"..." are you with the therapy department? 
 
5.0
"..." are you with how quickly the social worker responds? 
 
N/A
"..." are you with the availability of the Administrator? 
 
N/A
"..." are you with the food in the facility? 
 
5.0
"..." are you with the cleanliness of the facility? 
 
5.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
I'm very happy here!
VR
Was this review helpful to you? 0 0
Review by Grace
Overall rating 
 
4.9
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
5.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
5.0
"..." are you with the therapy department? 
 
5.0
"..." are you with how quickly the social worker responds? 
 
5.0
"..." are you with the availability of the Administrator? 
 
5.0
"..." are you with the food in the facility? 
 
4.0
"..." are you with the cleanliness of the facility? 
 
5.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
Food has improved! I love everyone here! I don't have a bad thing to say!
VR
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Review by Ruth
Overall rating 
 
3.4
How satisfied were you with the admission process? 
 
4.0
"..." are you with the nurse aides & care they provide? 
 
4.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
4.0
"..." are you with the activities available for residents? 
 
4.0
"..." are you with the therapy department? 
 
4.0
"..." are you with how quickly the social worker responds? 
 
1.0
"..." are you with the availability of the Administrator? 
 
4.0
"..." are you with the food in the facility? 
 
1.0
"..." are you with the cleanliness of the facility? 
 
4.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
2.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
Food is always cold.
VR
Was this review helpful to you? 0 0
Review by Karr
Overall rating 
 
5.0
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
5.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
N/A
"..." are you with the therapy department? 
 
5.0
"..." are you with how quickly the social worker responds? 
 
5.0
"..." are you with the availability of the Administrator? 
 
5.0
"..." are you with the food in the facility? 
 
N/A
"..." are you with the cleanliness of the facility? 
 
5.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
Has G. tube so food is no issue.
VR
Was this review helpful to you? 0 0
Review by Angie
Overall rating 
 
4.8
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
5.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
N/A
"..." are you with the therapy department? 
 
5.0
"..." are you with how quickly the social worker responds? 
 
N/A
"..." are you with the availability of the Administrator? 
 
5.0
"..." are you with the food in the facility? 
 
3.0
"..." are you with the cleanliness of the facility? 
 
5.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
Coffee at breakfast has no creamer, no sugar.
Food is bland, not hot, food sits in hallways and gets cold. I am very unhappy with weekend staff. No coffee, no ice on weekends. the staff acts like they are on vacation. No boos here and they only half way do their job.
VR
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Review by Kristi
Overall rating 
 
3.7
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
3.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
3.0
"..." are you with the activities available for residents? 
 
4.0
"..." are you with the therapy department? 
 
5.0
"..." are you with how quickly the social worker responds? 
 
4.0
"..." are you with the availability of the Administrator? 
 
N/A
"..." are you with the food in the facility? 
 
4.0
"..." are you with the cleanliness of the facility? 
 
4.0
Did you feel safe during your stay in the facility? 
 
4.0
Will you recommend this facility to others? 
 
1.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
Doesn't like wheelchair. Doesn't like surgeon? Says she needs a pain management doctor! Need to see a doctor ASAP. Having pain at an 8.5 level!
VR
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Review by Cunningham
Overall rating 
 
5.0
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
5.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
5.0
"..." are you with the therapy department? 
 
5.0
"..." are you with how quickly the social worker responds? 
 
N/A
"..." are you with the availability of the Administrator? 
 
5.0
"..." are you with the food in the facility? 
 
5.0
"..." are you with the cleanliness of the facility? 
 
5.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
Eddie is a great nurse!
VR
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Review by Dong
Overall rating 
 
4.6
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
5.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
3.0
"..." are you with the therapy department? 
 
5.0
"..." are you with how quickly the social worker responds? 
 
5.0
"..." are you with the availability of the Administrator? 
 
5.0
"..." are you with the food in the facility? 
 
3.0
"..." are you with the cleanliness of the facility? 
 
5.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
Mr. Sampson was very nice to me and my wife.
Food is cold sometimes, not enough food for me. Only get 1 scoop.
VR
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Review by Sarah
Overall rating 
 
5.0
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
5.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
5.0
"..." are you with the therapy department? 
 
N/A
"..." are you with how quickly the social worker responds? 
 
5.0
"..." are you with the availability of the Administrator? 
 
5.0
"..." are you with the food in the facility? 
 
5.0
"..." are you with the cleanliness of the facility? 
 
5.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
VR
Was this review helpful to you? 0 0
Review by Thomas
Overall rating 
 
4.9
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
5.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
5.0
"..." are you with the therapy department? 
 
5.0
"..." are you with how quickly the social worker responds? 
 
5.0
"..." are you with the availability of the Administrator? 
 
5.0
"..." are you with the food in the facility? 
 
4.0
"..." are you with the cleanliness of the facility? 
 
5.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
It's my 2nd time here and I'm happy with everything!
VR
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Review by Mary
Overall rating 
 
4.1
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
3.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
3.0
"..." are you with the activities available for residents? 
 
2.0
"..." are you with the therapy department? 
 
N/A
"..." are you with how quickly the social worker responds? 
 
N/A
"..." are you with the availability of the Administrator? 
 
N/A
"..." are you with the food in the facility? 
 
5.0
"..." are you with the cleanliness of the facility? 
 
5.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
Need a way to get home already recommended people to this facility.
VR
Was this review helpful to you? 0 0
Review by Maria
Overall rating 
 
4.9
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
5.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
N/A
"..." are you with the therapy department? 
 
5.0
"..." are you with how quickly the social worker responds? 
 
5.0
"..." are you with the availability of the Administrator? 
 
5.0
"..." are you with the food in the facility? 
 
4.0
"..." are you with the cleanliness of the facility? 
 
5.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
So depressed!
Am I still on my depression meds?
(I relayed message to nurse.)
VR
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Review by Thomas
Overall rating 
 
3.8
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
4.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
4.0
"..." are you with the activities available for residents? 
 
N/A
"..." are you with the therapy department? 
 
1.0
"..." are you with how quickly the social worker responds? 
 
N/A
"..." are you with the availability of the Administrator? 
 
N/A
"..." are you with the food in the facility? 
 
2.0
"..." are you with the cleanliness of the facility? 
 
5.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
4.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
How long with I be here only get 15 minutes of therapy. Food is cold by time it gets here.
VR
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Review by Rudolph
Overall rating 
 
4.8
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
5.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
4.0
"..." are you with the therapy department? 
 
N/A
"..." are you with how quickly the social worker responds? 
 
4.0
"..." are you with the availability of the Administrator? 
 
5.0
"..." are you with the food in the facility? 
 
N/A
"..." are you with the cleanliness of the facility? 
 
5.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
VR
Was this review helpful to you? 0 0
Review by Brenda
Overall rating 
 
4.4
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
5.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
2.0
"..." are you with the therapy department? 
 
N/A
"..." are you with how quickly the social worker responds? 
 
N/A
"..." are you with the availability of the Administrator? 
 
N/A
"..." are you with the food in the facility? 
 
3.0
"..." are you with the cleanliness of the facility? 
 
5.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
This place is not for me!
Smoke breaks aren't on time.
VR
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Review by Kathleen
Overall rating 
 
3.8
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
3.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
4.0
"..." are you with the therapy department? 
 
N/A
"..." are you with how quickly the social worker responds? 
 
3.0
"..." are you with the availability of the Administrator? 
 
5.0
"..." are you with the food in the facility? 
 
1.0
"..." are you with the cleanliness of the facility? 
 
2.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
Weekends are horrible. Late with meds and food!
All I eat is grilled cheese sandwich or cherries cause the food is really bad.
VR
Was this review helpful to you? 0 0
Review by Minnie
Overall rating 
 
4.0
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
4.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
3.0
"..." are you with the activities available for residents? 
 
3.0
"..." are you with the therapy department? 
 
N/A
"..." are you with how quickly the social worker responds? 
 
5.0
"..." are you with the availability of the Administrator? 
 
N/A
"..." are you with the food in the facility? 
 
5.0
"..." are you with the cleanliness of the facility? 
 
5.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
1.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
Sometimes they cheat me out of 1 cigarette at smoke break! The place is ok except for smoke breaks, cheating cigarette and being late with smoke breaks.
VR
Was this review helpful to you? 0 0
Review by Maritam
Overall rating 
 
3.5
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
3.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
3.0
"..." are you with the activities available for residents? 
 
N/A
"..." are you with the therapy department? 
 
5.0
"..." are you with how quickly the social worker responds? 
 
2.0
"..." are you with the availability of the Administrator? 
 
N/A
"..." are you with the food in the facility? 
 
1.0
"..." are you with the cleanliness of the facility? 
 
4.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
3.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
Social Worker. I had to call her! Also , I had to get other facilities involved. Never got my home health. I had to do everything. Completely disorganized. Don't know my doctor never came in one time. Did not get meds on time.
VR
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Review by Max
Overall rating 
 
4.3
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
3.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
N/A
"..." are you with the therapy department? 
 
5.0
"..." are you with how quickly the social worker responds? 
 
N/A
"..." are you with the availability of the Administrator? 
 
N/A
"..." are you with the food in the facility? 
 
5.0
"..." are you with the cleanliness of the facility? 
 
5.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
1.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
Wait 45 minutes for call light to be answered. A couple of CNA's are very ugly and lazy, will not help re-position me in bed! Some CNA's are good. Feel safe except when I need a CNA or nurse.
VR
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Review by Aruss
Overall rating 
 
3.6
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
2.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
4.0
"..." are you with the activities available for residents? 
 
N/A
"..." are you with the therapy department? 
 
2.0
"..." are you with how quickly the social worker responds? 
 
N/A
"..." are you with the availability of the Administrator? 
 
N/A
"..." are you with the food in the facility? 
 
4.0
"..." are you with the cleanliness of the facility? 
 
4.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
3.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
1 One of the therapists was rough with me.
2 Feel like I'm being ignored.
3 Have to wait almost an hour for call lite to be answered.
4 Takes too long to get a nurse or aid in here when I use my call lite.
VR
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Review by Raymond
Overall rating 
 
4.7
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
5.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
N/A
"..." are you with the therapy department? 
 
5.0
"..." are you with how quickly the social worker responds? 
 
4.0
"..." are you with the availability of the Administrator? 
 
N/A
"..." are you with the food in the facility? 
 
3.0
"..." are you with the cleanliness of the facility? 
 
5.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
CKN sandwich was dry, forget salad dressing. No condiments on sandwich.
VR
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Review by Janice
Overall rating 
 
4.9
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
5.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
5.0
"..." are you with the therapy department? 
 
N/A
"..." are you with how quickly the social worker responds? 
 
N/A
"..." are you with the availability of the Administrator? 
 
5.0
"..." are you with the food in the facility? 
 
5.0
"..." are you with the cleanliness of the facility? 
 
4.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
Everyone is very friendly.
VR
Was this review helpful to you? 0 0
Review by Mary
Overall rating 
 
5.0
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
5.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
N/A
"..." are you with the therapy department? 
 
N/A
"..." are you with how quickly the social worker responds? 
 
N/A
"..." are you with the availability of the Administrator? 
 
N/A
"..." are you with the food in the facility? 
 
5.0
"..." are you with the cleanliness of the facility? 
 
5.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
VR
Was this review helpful to you? 0 0
Review by Rachael
Overall rating 
 
4.4
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
5.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
N/A
"..." are you with the therapy department? 
 
4.0
"..." are you with how quickly the social worker responds? 
 
5.0
"..." are you with the availability of the Administrator? 
 
5.0
"..." are you with the food in the facility? 
 
3.0
"..." are you with the cleanliness of the facility? 
 
2.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
VR
Was this review helpful to you? 0 0
Review by Jerry
Overall rating 
 
4.9
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
5.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
5.0
"..." are you with the therapy department? 
 
5.0
"..." are you with how quickly the social worker responds? 
 
N/A
"..." are you with the availability of the Administrator? 
 
N/A
"..." are you with the food in the facility? 
 
4.0
"..." are you with the cleanliness of the facility? 
 
5.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
Food is late. Took a long time to get water cleaned up when I spilled water.
VR
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Review by Gracie
Overall rating 
 
4.1
How satisfied were you with the admission process? 
 
4.0
"..." are you with the nurse aides & care they provide? 
 
5.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
1.0
"..." are you with the activities available for residents? 
 
5.0
"..." are you with the therapy department? 
 
5.0
"..." are you with how quickly the social worker responds? 
 
4.0
"..." are you with the availability of the Administrator? 
 
5.0
"..." are you with the food in the facility? 
 
1.0
"..." are you with the cleanliness of the facility? 
 
5.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
Nurse gave her something that burnt her tongue and throat.
VR
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Review by Elvira
Overall rating 
 
4.8
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
5.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
5.0
"..." are you with the therapy department? 
 
N/A
"..." are you with how quickly the social worker responds? 
 
5.0
"..." are you with the availability of the Administrator? 
 
5.0
"..." are you with the food in the facility? 
 
4.0
"..." are you with the cleanliness of the facility? 
 
4.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
Staff is very nice. When she gets comfortable with staff we change staff. She is happy here!
VR
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Review by Sue
Overall rating 
 
4.4
How satisfied were you with the admission process? 
 
3.0
"..." are you with the nurse aides & care they provide? 
 
5.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
N/A
"..." are you with the therapy department? 
 
5.0
"..." are you with how quickly the social worker responds? 
 
4.0
"..." are you with the availability of the Administrator? 
 
4.0
"..." are you with the food in the facility? 
 
3.0
"..." are you with the cleanliness of the facility? 
 
5.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
Cant attend activities.
VR
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Review by Darrell
Overall rating 
 
4.9
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
5.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
5.0
"..." are you with the therapy department? 
 
5.0
"..." are you with how quickly the social worker responds? 
 
5.0
"..." are you with the availability of the Administrator? 
 
5.0
"..." are you with the food in the facility? 
 
4.0
"..." are you with the cleanliness of the facility? 
 
5.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
VR
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Review by Salo
Overall rating 
 
4.9
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
4.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
5.0
"..." are you with the therapy department? 
 
5.0
"..." are you with how quickly the social worker responds? 
 
5.0
"..." are you with the availability of the Administrator? 
 
5.0
"..." are you with the food in the facility? 
 
5.0
"..." are you with the cleanliness of the facility? 
 
5.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
VR
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Review by Betty
Overall rating 
 
4.6
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
5.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
5.0
"..." are you with the therapy department? 
 
5.0
"..." are you with how quickly the social worker responds? 
 
5.0
"..." are you with the availability of the Administrator? 
 
4.0
"..." are you with the food in the facility? 
 
2.0
"..." are you with the cleanliness of the facility? 
 
4.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
VR
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Review by Johnson
Overall rating 
 
3.4
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
3.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
4.0
"..." are you with the activities available for residents? 
 
5.0
"..." are you with the therapy department? 
 
5.0
"..." are you with how quickly the social worker responds? 
 
1.0
"..." are you with the availability of the Administrator? 
 
4.0
"..." are you with the food in the facility? 
 
3.0
"..." are you with the cleanliness of the facility? 
 
1.0
Did you feel safe during your stay in the facility? 
 
1.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
VR
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Review by Jan
Overall rating 
 
4.4
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
5.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
4.0
"..." are you with the therapy department? 
 
3.0
"..." are you with how quickly the social worker responds? 
 
5.0
"..." are you with the availability of the Administrator? 
 
5.0
"..." are you with the food in the facility? 
 
3.0
"..." are you with the cleanliness of the facility? 
 
3.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
Doesn’t feel she getting the therapy she needs for her leap.
VR
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Review by Debra
Overall rating 
 
4.6
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
5.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
3.0
"..." are you with the therapy department? 
 
5.0
"..." are you with how quickly the social worker responds? 
 
5.0
"..." are you with the availability of the Administrator? 
 
5.0
"..." are you with the food in the facility? 
 
3.0
"..." are you with the cleanliness of the facility? 
 
4.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
Therapy is to short for my needs would like more deep clearing of room. Need more staff. Would like larger van to transport more people for activities.
VR
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Review by Wanda
Overall rating 
 
4.2
How satisfied were you with the admission process? 
 
4.0
"..." are you with the nurse aides & care they provide? 
 
5.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
4.0
"..." are you with the therapy department? 
 
5.0
"..." are you with how quickly the social worker responds? 
 
5.0
"..." are you with the availability of the Administrator? 
 
4.0
"..." are you with the food in the facility? 
 
2.0
"..." are you with the cleanliness of the facility? 
 
2.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
VR
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Review by Evelyn
Overall rating 
 
4.0
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
3.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
5.0
"..." are you with the therapy department? 
 
5.0
"..." are you with how quickly the social worker responds? 
 
5.0
"..." are you with the availability of the Administrator? 
 
5.0
"..." are you with the food in the facility? 
 
1.0
"..." are you with the cleanliness of the facility? 
 
3.0
Did you feel safe during your stay in the facility? 
 
2.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
Dislike nighttime staff.
VR
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Review by Judy
Overall rating 
 
2.2
How satisfied were you with the admission process? 
 
1.0
"..." are you with the nurse aides & care they provide? 
 
3.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
4.0
"..." are you with the activities available for residents? 
 
2.0
"..." are you with the therapy department? 
 
2.0
"..." are you with how quickly the social worker responds? 
 
1.0
"..." are you with the availability of the Administrator? 
 
2.0
"..." are you with the food in the facility? 
 
1.0
"..." are you with the cleanliness of the facility? 
 
1.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
2.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
VR
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Review by Lila
Overall rating 
 
4.1
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
4.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
4.0
"..." are you with the activities available for residents? 
 
4.0
"..." are you with the therapy department? 
 
5.0
"..." are you with how quickly the social worker responds? 
 
N/A
"..." are you with the availability of the Administrator? 
 
N/A
"..." are you with the food in the facility? 
 
3.0
"..." are you with the cleanliness of the facility? 
 
3.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
4.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
VR
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Review by Bowden
Overall rating 
 
4.4
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
5.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
4.0
"..." are you with the activities available for residents? 
 
5.0
"..." are you with the therapy department? 
 
5.0
"..." are you with how quickly the social worker responds? 
 
3.0
"..." are you with the availability of the Administrator? 
 
N/A
"..." are you with the food in the facility? 
 
5.0
"..." are you with the cleanliness of the facility? 
 
2.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
VR
Was this review helpful to you? 0 0
Review by Helen
Overall rating 
 
4.0
How satisfied were you with the admission process? 
 
3.0
"..." are you with the nurse aides & care they provide? 
 
3.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
4.0
"..." are you with the activities available for residents? 
 
5.0
"..." are you with the therapy department? 
 
5.0
"..." are you with how quickly the social worker responds? 
 
3.0
"..." are you with the availability of the Administrator? 
 
5.0
"..." are you with the food in the facility? 
 
5.0
"..." are you with the cleanliness of the facility? 
 
1.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
VR
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Review by Bonnie
Overall rating 
 
3.4
How satisfied were you with the admission process? 
 
3.0
"..." are you with the nurse aides & care they provide? 
 
2.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
2.0
"..." are you with the activities available for residents? 
 
4.0
"..." are you with the therapy department? 
 
4.0
"..." are you with how quickly the social worker responds? 
 
2.0
"..." are you with the availability of the Administrator? 
 
4.0
"..." are you with the food in the facility? 
 
3.0
"..." are you with the cleanliness of the facility? 
 
3.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
VR
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Review by Juanita
Overall rating 
 
5.0
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
5.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
5.0
"..." are you with the therapy department? 
 
N/A
"..." are you with how quickly the social worker responds? 
 
5.0
"..." are you with the availability of the Administrator? 
 
5.0
"..." are you with the food in the facility? 
 
5.0
"..." are you with the cleanliness of the facility? 
 
5.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
I like the administrator he always asking me how I doing.
VR
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Review by Peggy
Overall rating 
 
4.1
How satisfied were you with the admission process? 
 
4.0
"..." are you with the nurse aides & care they provide? 
 
3.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
3.0
"..." are you with the therapy department? 
 
N/A
"..." are you with how quickly the social worker responds? 
 
5.0
"..." are you with the availability of the Administrator? 
 
5.0
"..." are you with the food in the facility? 
 
3.0
"..." are you with the cleanliness of the facility? 
 
3.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
VR
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Review by Virginia
Overall rating 
 
4.1
How satisfied were you with the admission process? 
 
4.0
"..." are you with the nurse aides & care they provide? 
 
3.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
4.0
"..." are you with the activities available for residents? 
 
4.0
"..." are you with the therapy department? 
 
N/A
"..." are you with how quickly the social worker responds? 
 
N/A
"..." are you with the availability of the Administrator? 
 
5.0
"..." are you with the food in the facility? 
 
3.0
"..." are you with the cleanliness of the facility? 
 
5.0
Did you feel safe during your stay in the facility? 
 
4.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
I don’t remember the social worker.
VR
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Review by Anonymous
Overall rating 
 
4.7
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
5.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
5.0
"..." are you with the therapy department? 
 
5.0
"..." are you with how quickly the social worker responds? 
 
5.0
"..." are you with the availability of the Administrator? 
 
5.0
"..." are you with the food in the facility? 
 
5.0
"..." are you with the cleanliness of the facility? 
 
2.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
Don’t like the cleaning my door name is no spell right.
VR
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Review by Melba
Overall rating 
 
4.0
How satisfied were you with the admission process? 
 
4.0
"..." are you with the nurse aides & care they provide? 
 
4.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
4.0
"..." are you with the activities available for residents? 
 
4.0
"..." are you with the therapy department? 
 
4.0
"..." are you with how quickly the social worker responds? 
 
4.0
"..." are you with the availability of the Administrator? 
 
4.0
"..." are you with the food in the facility? 
 
4.0
"..." are you with the cleanliness of the facility? 
 
4.0
Did you feel safe during your stay in the facility? 
 
4.0
Will you recommend this facility to others? 
 
4.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
VR
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Review by Grace
Overall rating 
 
4.8
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
5.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
5.0
"..." are you with the therapy department? 
 
5.0
"..." are you with how quickly the social worker responds? 
 
5.0
"..." are you with the availability of the Administrator? 
 
5.0
"..." are you with the food in the facility? 
 
4.0
"..." are you with the cleanliness of the facility? 
 
4.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
VR
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Review by Herbert
Overall rating 
 
4.9
How satisfied were you with the admission process? 
 
5.0
"..." are you with the nurse aides & care they provide? 
 
5.0
"..." are you with the quality of care the RNs/LVNs provide? 
 
5.0
"..." are you with the activities available for residents? 
 
5.0
"..." are you with the therapy department? 
 
5.0
"..." are you with how quickly the social worker responds? 
 
5.0
"..." are you with the availability of the Administrator? 
 
5.0
"..." are you with the food in the facility? 
 
4.0
"..." are you with the cleanliness of the facility? 
 
5.0
Did you feel safe during your stay in the facility? 
 
5.0
Will you recommend this facility to others? 
 
5.0
How satisfied are you with quality of care the doctors provide? 
 
N/A
VR
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