Dr. Richard Lam, MD

 
4.7 (295)
12075

User reviews

4 reviews with 3 stars
295 reviews
5 stars
 
82%
4 stars
 
15%
3 stars
 
1%
2 stars
 
0%
1 star
 
1%
Overall rating
 
4.7
Reviewers' Overall Rating
 
4.8(289)
Ease of Getting Appointment
 
4.6(295)
Helps Patient/Family Understand Condition
 
4.8(295)
Listens & Addresses Concerns
 
4.8(293)
Demonstrates Bedside Manner
 
4.8(288)
Office Staff is Professional & Courteous
 
4.8(294)
Office is Clean & Comfortable
 
4.8(295)
Accurately Diagnosed Condition
 
4.8(289)
Staff Follows Up as Needed
 
4.6(284)
Waiting Time During Visit
 
4.6(293)
Spends Enough Time With Me
 
4.8(292)
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4 results - showing 1 - 4
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Patient Sue
Overall rating
 
3.0
Reviewers' Overall Rating
 
3.0
Ease of Getting Appointment
 
2.0
Helps Patient/Family Understand Condition
 
3.0
Listens & Addresses Concerns
 
3.0
Demonstrates Bedside Manner
 
3.0
Office Staff is Professional & Courteous
 
3.0
Office is Clean & Comfortable
 
4.0
Accurately Diagnosed Condition
 
3.0
Staff Follows Up as Needed
 
3.0
Waiting Time During Visit
 
3.0
Spends Enough Time With Me
 
3.0
ID #016070
Wait time: N/A
VR
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Patient Joyce
Overall rating
 
3.0
Reviewers' Overall Rating
 
3.0
Ease of Getting Appointment
 
4.0
Helps Patient/Family Understand Condition
 
3.0
Listens & Addresses Concerns
 
4.0
Demonstrates Bedside Manner
 
4.0
Office Staff is Professional & Courteous
 
1.0
Office is Clean & Comfortable
 
4.0
Accurately Diagnosed Condition
 
2.0
Staff Follows Up as Needed
 
1.0
Waiting Time During Visit
 
3.0
Spends Enough Time With Me
 
4.0
ID #016327
Wait time: 15 minutes

Office staff does not return call promptly messages for help (info) from doctor take 1-2 days for call break. Front desk staff is not friendly never smile or call you by your name. Answering machine left oon way after lunch break is over!!!
VR
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Patient Lan
Overall rating
 
3.4
Reviewers' Overall Rating
 
4.0
Ease of Getting Appointment
 
3.0
Helps Patient/Family Understand Condition
 
4.0
Listens & Addresses Concerns
 
4.0
Demonstrates Bedside Manner
 
3.0
Office Staff is Professional & Courteous
 
3.0
Office is Clean & Comfortable
 
4.0
Accurately Diagnosed Condition
 
3.0
Staff Follows Up as Needed
 
3.0
Waiting Time During Visit
 
3.0
Spends Enough Time With Me
 
3.0
ID #016206
Wait time: 15 minutes
VR
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Patient Tina
Overall rating
 
2.9
Reviewers' Overall Rating
 
3.0
Ease of Getting Appointment
 
3.0
Helps Patient/Family Understand Condition
 
3.0
Listens & Addresses Concerns
 
3.0
Demonstrates Bedside Manner
 
3.0
Office Staff is Professional & Courteous
 
3.0
Office is Clean & Comfortable
 
3.0
Accurately Diagnosed Condition
 
N/A
Staff Follows Up as Needed
 
N/A
Waiting Time During Visit
 
2.0
Spends Enough Time With Me
 
3.0
Id #016354
Wait time: 15 minutes
VD
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4 results - showing 1 - 4