Dr. Steven Kelley, MD

 
4.9 (111)
6267

User reviews

11 reviews with 4 stars
111 reviews
 
90%
 
10%
3 stars
 
0%
2 stars
 
0%
1 star
 
0%
Overall rating
 
4.9
Reviewers' Overall Rating
 
4.9(83)
Ease of Getting Appointment
 
4.9(109)
Helps Patient/Family Understand Condition
 
4.8(111)
Listens & Addresses Concerns
 
4.9(111)
Demonstrates Bedside Manner
 
4.9(110)
Office Staff is Professional & Courteous
 
4.9(111)
Office is Clean & Comfortable
 
4.9(111)
Accurately Diagnosed Condition
 
4.9(110)
Staff Follows Up as Needed
 
4.9(108)
Waiting Time During Visit
 
4.7(110)
Spends Enough Time With Me
 
4.8(110)
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11 results - showing 1 - 11
Ordering
Patient Lilia
Overall rating
 
4.4
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
4.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
4.0
Staff Follows Up as Needed
 
4.0
Waiting Time During Visit
 
3.0
Spends Enough Time With Me
 
3.0
Wait time: 30 Minutes
Patient with doctor: N/A
VR
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Patient Dan
Overall rating
 
3.7
Reviewers' Overall Rating
 
N/A
Ease of Getting Appointment
 
4.0
Helps Patient/Family Understand Condition
 
4.0
Listens & Addresses Concerns
 
4.0
Demonstrates Bedside Manner
 
4.0
Office Staff is Professional & Courteous
 
4.0
Office is Clean & Comfortable
 
4.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
4.0
Waiting Time During Visit
 
2.0
Spends Enough Time With Me
 
2.0

ID#: 63947
Wait time: 30 minutes
Patient with doctor: 2.5 years
VR
Was this review helpful? 0 1
Patient Shirley
Overall rating
 
3.8
Reviewers' Overall Rating
 
4.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
3.0
Listens & Addresses Concerns
 
3.0
Demonstrates Bedside Manner
 
3.0
Office Staff is Professional & Courteous
 
4.0
Office is Clean & Comfortable
 
4.0
Accurately Diagnosed Condition
 
4.0
Staff Follows Up as Needed
 
N/A
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
3.0
ID#: 51076
Wait Time: 5 minutes

Would like to see the x-ray and have it explained.
VR
Was this review helpful? 0 0
Overall rating
 
3.5
Reviewers' Overall Rating
 
N/A
Ease of Getting Appointment
 
4.0
Helps Patient/Family Understand Condition
 
2.0
Listens & Addresses Concerns
 
4.0
Demonstrates Bedside Manner
 
4.0
Office Staff is Professional & Courteous
 
4.0
Office is Clean & Comfortable
 
2.0
Accurately Diagnosed Condition
 
3.0
Staff Follows Up as Needed
 
3.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
4.0
Table paper on the floor. Needs to explain tendonitis (What is it, etc)
VR
Was this review helpful? 0 0
Overall rating
 
4.2
Reviewers' Overall Rating
 
N/A
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
4.0
Demonstrates Bedside Manner
 
4.0
Office Staff is Professional & Courteous
 
4.0
Office is Clean & Comfortable
 
4.0
Accurately Diagnosed Condition
 
4.0
Staff Follows Up as Needed
 
4.0
Waiting Time During Visit
 
4.0
Spends Enough Time With Me
 
4.0
Good find.
VR
Was this review helpful? 0 0
Patient Bernard
Overall rating
 
4.1
Reviewers' Overall Rating
 
4.0
Ease of Getting Appointment
 
4.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
4.0
Demonstrates Bedside Manner
 
4.0
Office Staff is Professional & Courteous
 
4.0
Office is Clean & Comfortable
 
4.0
Accurately Diagnosed Condition
 
4.0
Staff Follows Up as Needed
 
4.0
Waiting Time During Visit
 
4.0
Spends Enough Time With Me
 
4.0
VR
Was this review helpful? 0 0
Patient Susan
Overall rating
 
3.6
Reviewers' Overall Rating
 
3.0
Ease of Getting Appointment
 
4.0
Helps Patient/Family Understand Condition
 
3.0
Listens & Addresses Concerns
 
4.0
Demonstrates Bedside Manner
 
3.0
Office Staff is Professional & Courteous
 
4.0
Office is Clean & Comfortable
 
3.0
Accurately Diagnosed Condition
 
4.0
Staff Follows Up as Needed
 
4.0
Waiting Time During Visit
 
3.0
Spends Enough Time With Me
 
4.0
Main concern was hospital. I had to use (Rancho Spring) I will not go there or Inland Valley in the future. Also wished he empathized how much damage infection could do
VR
Was this review helpful? 0 0
Patient Brendalee
Overall rating
 
4.2
Reviewers' Overall Rating
 
N/A
Ease of Getting Appointment
 
4.0
Helps Patient/Family Understand Condition
 
3.0
Listens & Addresses Concerns
 
4.0
Demonstrates Bedside Manner
 
4.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
4.0
Waiting Time During Visit
 
4.0
Spends Enough Time With Me
 
4.0
VR
Was this review helpful? 0 0
Patient Stephen
Overall rating
 
4.0
Reviewers' Overall Rating
 
N/A
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
4.0
Listens & Addresses Concerns
 
4.0
Demonstrates Bedside Manner
 
4.0
Office Staff is Professional & Courteous
 
4.0
Office is Clean & Comfortable
 
4.0
Accurately Diagnosed Condition
 
4.0
Staff Follows Up as Needed
 
4.0
Waiting Time During Visit
 
3.0
Spends Enough Time With Me
 
4.0
VR
Was this review helpful? 0 0
Patient Kimberly
Overall rating
 
4.2
Reviewers' Overall Rating
 
N/A
Ease of Getting Appointment
 
4.0
Helps Patient/Family Understand Condition
 
4.0
Listens & Addresses Concerns
 
4.0
Demonstrates Bedside Manner
 
4.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
4.0
Staff Follows Up as Needed
 
4.0
Waiting Time During Visit
 
4.0
Spends Enough Time With Me
 
4.0
VR
Was this review helpful? 0 0
Patient Tom
Overall rating
 
4.0
Reviewers' Overall Rating
 
4.0
Ease of Getting Appointment
 
4.0
Helps Patient/Family Understand Condition
 
4.0
Listens & Addresses Concerns
 
4.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
4.0
Office is Clean & Comfortable
 
3.0
Accurately Diagnosed Condition
 
4.0
Staff Follows Up as Needed
 
4.0
Waiting Time During Visit
 
4.0
Spends Enough Time With Me
 
4.0
ID#: 51049
Wait time: 20 minutes
Patient with doctor: 2 months
VR
Was this review helpful? 1 0
11 results - showing 1 - 11