Advanced Healthcare Solutions, Company Profile
User reviews
1578 reviews
Overall rating
4.3
How satisfied were you with the admission process?
4.4(1492)
"..." are you with the nurse aides & care they provide?
4.3(1578)
"..." are you with the quality of care the RNs/LVNs provide?
4.5(1570)
"..." are you with the activities available for residents?
4.2(1395)
"..." are you with the therapy department?
4.4(1319)
"..." are you with how quickly the social worker responds?
4.3(1365)
"..." are you with the availability of the Administrator?
4.4(1372)
"..." are you with the food in the facility?
3.8(1543)
"..." are you with the cleanliness of the facility?
4.3(1564)
Did you feel safe during your stay in the facility?
4.7(1570)
Will you recommend this facility to others?
4.5(1549)
How satisfied are you with quality of care the doctors provide?
4.0(5)
Review by Wanda, for Heritage House of Keller
Overall rating
4.2
How satisfied were you with the admission process?
4.0
"..." are you with the nurse aides & care they provide?
5.0
"..." are you with the quality of care the RNs/LVNs provide?
5.0
"..." are you with the activities available for residents?
4.0
"..." are you with the therapy department?
5.0
"..." are you with how quickly the social worker responds?
5.0
"..." are you with the availability of the Administrator?
4.0
"..." are you with the food in the facility?
2.0
"..." are you with the cleanliness of the facility?
2.0
Did you feel safe during your stay in the facility?
5.0
Will you recommend this facility to others?
5.0
How satisfied are you with quality of care the doctors provide?
N/A
VR
Verified Reviews
Review by Evelyn, for Heritage House of Keller
Overall rating
4.0
How satisfied were you with the admission process?
5.0
"..." are you with the nurse aides & care they provide?
3.0
"..." are you with the quality of care the RNs/LVNs provide?
5.0
"..." are you with the activities available for residents?
5.0
"..." are you with the therapy department?
5.0
"..." are you with how quickly the social worker responds?
5.0
"..." are you with the availability of the Administrator?
5.0
"..." are you with the food in the facility?
1.0
"..." are you with the cleanliness of the facility?
3.0
Did you feel safe during your stay in the facility?
2.0
Will you recommend this facility to others?
5.0
How satisfied are you with quality of care the doctors provide?
N/A
Dislike nighttime staff.
VR
Verified Reviews
Review by Judy, for Heritage House of Keller
Overall rating
2.2
How satisfied were you with the admission process?
1.0
"..." are you with the nurse aides & care they provide?
3.0
"..." are you with the quality of care the RNs/LVNs provide?
4.0
"..." are you with the activities available for residents?
2.0
"..." are you with the therapy department?
2.0
"..." are you with how quickly the social worker responds?
1.0
"..." are you with the availability of the Administrator?
2.0
"..." are you with the food in the facility?
1.0
"..." are you with the cleanliness of the facility?
1.0
Did you feel safe during your stay in the facility?
5.0
Will you recommend this facility to others?
2.0
How satisfied are you with quality of care the doctors provide?
N/A
VR
Verified Reviews
Review by Lila, for Heritage House of Keller
Overall rating
4.1
How satisfied were you with the admission process?
5.0
"..." are you with the nurse aides & care they provide?
4.0
"..." are you with the quality of care the RNs/LVNs provide?
4.0
"..." are you with the activities available for residents?
4.0
"..." are you with the therapy department?
5.0
"..." are you with how quickly the social worker responds?
N/A
"..." are you with the availability of the Administrator?
N/A
"..." are you with the food in the facility?
3.0
"..." are you with the cleanliness of the facility?
3.0
Did you feel safe during your stay in the facility?
5.0
Will you recommend this facility to others?
4.0
How satisfied are you with quality of care the doctors provide?
N/A
VR
Verified Reviews
Review by Bowden, for Heritage House of Keller
Overall rating
4.4
How satisfied were you with the admission process?
5.0
"..." are you with the nurse aides & care they provide?
5.0
"..." are you with the quality of care the RNs/LVNs provide?
4.0
"..." are you with the activities available for residents?
5.0
"..." are you with the therapy department?
5.0
"..." are you with how quickly the social worker responds?
3.0
"..." are you with the availability of the Administrator?
N/A
"..." are you with the food in the facility?
5.0
"..." are you with the cleanliness of the facility?
2.0
Did you feel safe during your stay in the facility?
5.0
Will you recommend this facility to others?
5.0
How satisfied are you with quality of care the doctors provide?
N/A
VR
Verified Reviews
Review by Helen, for Heritage House of Keller
Overall rating
4.0
How satisfied were you with the admission process?
3.0
"..." are you with the nurse aides & care they provide?
3.0
"..." are you with the quality of care the RNs/LVNs provide?
4.0
"..." are you with the activities available for residents?
5.0
"..." are you with the therapy department?
5.0
"..." are you with how quickly the social worker responds?
3.0
"..." are you with the availability of the Administrator?
5.0
"..." are you with the food in the facility?
5.0
"..." are you with the cleanliness of the facility?
1.0
Did you feel safe during your stay in the facility?
5.0
Will you recommend this facility to others?
5.0
How satisfied are you with quality of care the doctors provide?
N/A
VR
Verified Reviews
Review by Bonnie, for Heritage House of Keller
Overall rating
3.4
How satisfied were you with the admission process?
3.0
"..." are you with the nurse aides & care they provide?
2.0
"..." are you with the quality of care the RNs/LVNs provide?
2.0
"..." are you with the activities available for residents?
4.0
"..." are you with the therapy department?
4.0
"..." are you with how quickly the social worker responds?
2.0
"..." are you with the availability of the Administrator?
4.0
"..." are you with the food in the facility?
3.0
"..." are you with the cleanliness of the facility?
3.0
Did you feel safe during your stay in the facility?
5.0
Will you recommend this facility to others?
5.0
How satisfied are you with quality of care the doctors provide?
N/A
VR
Verified Reviews
Review by Juanita, for Heritage House of Keller
Overall rating
5.0
How satisfied were you with the admission process?
5.0
"..." are you with the nurse aides & care they provide?
5.0
"..." are you with the quality of care the RNs/LVNs provide?
5.0
"..." are you with the activities available for residents?
5.0
"..." are you with the therapy department?
N/A
"..." are you with how quickly the social worker responds?
5.0
"..." are you with the availability of the Administrator?
5.0
"..." are you with the food in the facility?
5.0
"..." are you with the cleanliness of the facility?
5.0
Did you feel safe during your stay in the facility?
5.0
Will you recommend this facility to others?
5.0
How satisfied are you with quality of care the doctors provide?
N/A
I like the administrator he always asking me how I doing.
VR
Verified Reviews
Review by Peggy, for Heritage House of Keller
Overall rating
4.1
How satisfied were you with the admission process?
4.0
"..." are you with the nurse aides & care they provide?
3.0
"..." are you with the quality of care the RNs/LVNs provide?
5.0
"..." are you with the activities available for residents?
3.0
"..." are you with the therapy department?
N/A
"..." are you with how quickly the social worker responds?
5.0
"..." are you with the availability of the Administrator?
5.0
"..." are you with the food in the facility?
3.0
"..." are you with the cleanliness of the facility?
3.0
Did you feel safe during your stay in the facility?
5.0
Will you recommend this facility to others?
5.0
How satisfied are you with quality of care the doctors provide?
N/A
VR
Verified Reviews
Review by Virginia, for Heritage House of Keller
Overall rating
4.1
How satisfied were you with the admission process?
4.0
"..." are you with the nurse aides & care they provide?
3.0
"..." are you with the quality of care the RNs/LVNs provide?
4.0
"..." are you with the activities available for residents?
4.0
"..." are you with the therapy department?
N/A
"..." are you with how quickly the social worker responds?
N/A
"..." are you with the availability of the Administrator?
5.0
"..." are you with the food in the facility?
3.0
"..." are you with the cleanliness of the facility?
5.0
Did you feel safe during your stay in the facility?
4.0
Will you recommend this facility to others?
5.0
How satisfied are you with quality of care the doctors provide?
N/A
I don’t remember the social worker.
VR
Verified Reviews
Review by Anonymous, for Heritage House of Keller
Overall rating
4.7
How satisfied were you with the admission process?
5.0
"..." are you with the nurse aides & care they provide?
5.0
"..." are you with the quality of care the RNs/LVNs provide?
5.0
"..." are you with the activities available for residents?
5.0
"..." are you with the therapy department?
5.0
"..." are you with how quickly the social worker responds?
5.0
"..." are you with the availability of the Administrator?
5.0
"..." are you with the food in the facility?
5.0
"..." are you with the cleanliness of the facility?
2.0
Did you feel safe during your stay in the facility?
5.0
Will you recommend this facility to others?
5.0
How satisfied are you with quality of care the doctors provide?
N/A
Don’t like the cleaning my door same is no spell right.
VR
Verified Reviews
Review by Melba, for Heritage House of Keller
Overall rating
4.0
How satisfied were you with the admission process?
4.0
"..." are you with the nurse aides & care they provide?
4.0
"..." are you with the quality of care the RNs/LVNs provide?
4.0
"..." are you with the activities available for residents?
4.0
"..." are you with the therapy department?
4.0
"..." are you with how quickly the social worker responds?
4.0
"..." are you with the availability of the Administrator?
4.0
"..." are you with the food in the facility?
4.0
"..." are you with the cleanliness of the facility?
4.0
Did you feel safe during your stay in the facility?
4.0
Will you recommend this facility to others?
4.0
How satisfied are you with quality of care the doctors provide?
N/A
VR
Verified Reviews
Review by Grace, for Heritage House of Keller
Overall rating
4.8
How satisfied were you with the admission process?
5.0
"..." are you with the nurse aides & care they provide?
5.0
"..." are you with the quality of care the RNs/LVNs provide?
5.0
"..." are you with the activities available for residents?
5.0
"..." are you with the therapy department?
5.0
"..." are you with how quickly the social worker responds?
5.0
"..." are you with the availability of the Administrator?
5.0
"..." are you with the food in the facility?
4.0
"..." are you with the cleanliness of the facility?
4.0
Did you feel safe during your stay in the facility?
5.0
Will you recommend this facility to others?
5.0
How satisfied are you with quality of care the doctors provide?
N/A
VR
Verified Reviews
Review by Herbert, for Heritage House of Keller
Overall rating
4.9
How satisfied were you with the admission process?
5.0
"..." are you with the nurse aides & care they provide?
5.0
"..." are you with the quality of care the RNs/LVNs provide?
5.0
"..." are you with the activities available for residents?
5.0
"..." are you with the therapy department?
5.0
"..." are you with how quickly the social worker responds?
5.0
"..." are you with the availability of the Administrator?
5.0
"..." are you with the food in the facility?
4.0
"..." are you with the cleanliness of the facility?
5.0
Did you feel safe during your stay in the facility?
5.0
Will you recommend this facility to others?
5.0
How satisfied are you with quality of care the doctors provide?
N/A
VR
Verified Reviews
Review by Agnes, for Heritage House of Keller
Overall rating
4.5
How satisfied were you with the admission process?
5.0
"..." are you with the nurse aides & care they provide?
4.0
"..." are you with the quality of care the RNs/LVNs provide?
4.0
"..." are you with the activities available for residents?
4.0
"..." are you with the therapy department?
5.0
"..." are you with how quickly the social worker responds?
N/A
"..." are you with the availability of the Administrator?
N/A
"..." are you with the food in the facility?
5.0
"..." are you with the cleanliness of the facility?
4.0
Did you feel safe during your stay in the facility?
5.0
Will you recommend this facility to others?
4.0
How satisfied are you with quality of care the doctors provide?
N/A
VR
Verified Reviews
Review by Bonner, for Heritage House of Keller
Overall rating
4.9
How satisfied were you with the admission process?
5.0
"..." are you with the nurse aides & care they provide?
5.0
"..." are you with the quality of care the RNs/LVNs provide?
5.0
"..." are you with the activities available for residents?
5.0
"..." are you with the therapy department?
5.0
"..." are you with how quickly the social worker responds?
5.0
"..." are you with the availability of the Administrator?
5.0
"..." are you with the food in the facility?
4.0
"..." are you with the cleanliness of the facility?
5.0
Did you feel safe during your stay in the facility?
5.0
Will you recommend this facility to others?
5.0
How satisfied are you with quality of care the doctors provide?
N/A
VR
Verified Reviews
Review by Curtis, for Heritage House of Keller
Overall rating
5.0
How satisfied were you with the admission process?
5.0
"..." are you with the nurse aides & care they provide?
5.0
"..." are you with the quality of care the RNs/LVNs provide?
5.0
"..." are you with the activities available for residents?
5.0
"..." are you with the therapy department?
5.0
"..." are you with how quickly the social worker responds?
5.0
"..." are you with the availability of the Administrator?
5.0
"..." are you with the food in the facility?
5.0
"..." are you with the cleanliness of the facility?
5.0
Did you feel safe during your stay in the facility?
5.0
Will you recommend this facility to others?
5.0
How satisfied are you with quality of care the doctors provide?
N/A
VR
Verified Reviews
Review by Lendorah, for Heritage House of Keller
Overall rating
4.6
How satisfied were you with the admission process?
5.0
"..." are you with the nurse aides & care they provide?
5.0
"..." are you with the quality of care the RNs/LVNs provide?
5.0
"..." are you with the activities available for residents?
4.0
"..." are you with the therapy department?
5.0
"..." are you with how quickly the social worker responds?
4.0
"..." are you with the availability of the Administrator?
5.0
"..." are you with the food in the facility?
3.0
"..." are you with the cleanliness of the facility?
5.0
Did you feel safe during your stay in the facility?
5.0
Will you recommend this facility to others?
5.0
How satisfied are you with quality of care the doctors provide?
N/A
Food terrible sometimes.
VR
Verified Reviews
Review by Maishall, for Heritage House of Keller
Overall rating
4.9
How satisfied were you with the admission process?
5.0
"..." are you with the nurse aides & care they provide?
5.0
"..." are you with the quality of care the RNs/LVNs provide?
5.0
"..." are you with the activities available for residents?
4.0
"..." are you with the therapy department?
N/A
"..." are you with how quickly the social worker responds?
N/A
"..." are you with the availability of the Administrator?
N/A
"..." are you with the food in the facility?
5.0
"..." are you with the cleanliness of the facility?
5.0
Did you feel safe during your stay in the facility?
5.0
Will you recommend this facility to others?
5.0
How satisfied are you with quality of care the doctors provide?
N/A
VR
Verified Reviews
Review by Johnnie, for Balch Springs Nursing Home
Overall rating
5.0
How satisfied were you with the admission process?
5.0
"..." are you with the nurse aides & care they provide?
5.0
"..." are you with the quality of care the RNs/LVNs provide?
5.0
"..." are you with the activities available for residents?
5.0
"..." are you with the therapy department?
5.0
"..." are you with how quickly the social worker responds?
5.0
"..." are you with the availability of the Administrator?
5.0
"..." are you with the food in the facility?
5.0
"..." are you with the cleanliness of the facility?
5.0
Did you feel safe during your stay in the facility?
5.0
Will you recommend this facility to others?
5.0
How satisfied are you with quality of care the doctors provide?
N/A
VR
Verified Reviews
Review by Rosa, for Balch Springs Nursing Home
Overall rating
4.9
How satisfied were you with the admission process?
5.0
"..." are you with the nurse aides & care they provide?
5.0
"..." are you with the quality of care the RNs/LVNs provide?
5.0
"..." are you with the activities available for residents?
5.0
"..." are you with the therapy department?
5.0
"..." are you with how quickly the social worker responds?
4.0
"..." are you with the availability of the Administrator?
5.0
"..." are you with the food in the facility?
5.0
"..." are you with the cleanliness of the facility?
5.0
Did you feel safe during your stay in the facility?
5.0
Will you recommend this facility to others?
5.0
How satisfied are you with quality of care the doctors provide?
N/A
VR
Verified Reviews
Review by Kevin, for Balch Springs Nursing Home
Overall rating
4.6
How satisfied were you with the admission process?
5.0
"..." are you with the nurse aides & care they provide?
5.0
"..." are you with the quality of care the RNs/LVNs provide?
3.0
"..." are you with the activities available for residents?
5.0
"..." are you with the therapy department?
5.0
"..." are you with how quickly the social worker responds?
5.0
"..." are you with the availability of the Administrator?
5.0
"..." are you with the food in the facility?
3.0
"..." are you with the cleanliness of the facility?
5.0
Did you feel safe during your stay in the facility?
5.0
Will you recommend this facility to others?
5.0
How satisfied are you with quality of care the doctors provide?
N/A
Seasoning on food was lacking "variety of option is not real big".
VR
Verified Reviews
Review by Naliza, for Balch Springs Nursing Home
Overall rating
4.3
How satisfied were you with the admission process?
3.0
"..." are you with the nurse aides & care they provide?
2.0
"..." are you with the quality of care the RNs/LVNs provide?
4.0
"..." are you with the activities available for residents?
4.0
"..." are you with the therapy department?
5.0
"..." are you with how quickly the social worker responds?
4.0
"..." are you with the availability of the Administrator?
5.0
"..." are you with the food in the facility?
5.0
"..." are you with the cleanliness of the facility?
5.0
Did you feel safe during your stay in the facility?
5.0
Will you recommend this facility to others?
5.0
How satisfied are you with quality of care the doctors provide?
N/A
Marlon Good!!
VR
Verified Reviews
Review by Molina, for Balch Springs Nursing Home
Overall rating
4.9
How satisfied were you with the admission process?
5.0
"..." are you with the nurse aides & care they provide?
5.0
"..." are you with the quality of care the RNs/LVNs provide?
5.0
"..." are you with the activities available for residents?
N/A
"..." are you with the therapy department?
5.0
"..." are you with how quickly the social worker responds?
5.0
"..." are you with the availability of the Administrator?
5.0
"..." are you with the food in the facility?
4.0
"..." are you with the cleanliness of the facility?
5.0
Did you feel safe during your stay in the facility?
5.0
Will you recommend this facility to others?
5.0
How satisfied are you with quality of care the doctors provide?
N/A
VR
Verified Reviews
Review by Jones, for Balch Springs Nursing Home
Overall rating
4.4
How satisfied were you with the admission process?
5.0
"..." are you with the nurse aides & care they provide?
4.0
"..." are you with the quality of care the RNs/LVNs provide?
4.0
"..." are you with the activities available for residents?
5.0
"..." are you with the therapy department?
4.0
"..." are you with how quickly the social worker responds?
4.0
"..." are you with the availability of the Administrator?
N/A
"..." are you with the food in the facility?
3.0
"..." are you with the cleanliness of the facility?
5.0
Did you feel safe during your stay in the facility?
5.0
Will you recommend this facility to others?
5.0
How satisfied are you with quality of care the doctors provide?
N/A
VR
Verified Reviews
Review by Atok, for Balch Springs Nursing Home
Overall rating
5.0
How satisfied were you with the admission process?
5.0
"..." are you with the nurse aides & care they provide?
5.0
"..." are you with the quality of care the RNs/LVNs provide?
5.0
"..." are you with the activities available for residents?
5.0
"..." are you with the therapy department?
5.0
"..." are you with how quickly the social worker responds?
5.0
"..." are you with the availability of the Administrator?
5.0
"..." are you with the food in the facility?
5.0
"..." are you with the cleanliness of the facility?
5.0
Did you feel safe during your stay in the facility?
5.0
Will you recommend this facility to others?
5.0
How satisfied are you with quality of care the doctors provide?
N/A
VR
Verified Reviews
Review by Mary, for Balch Springs Nursing Home
Overall rating
5.0
How satisfied were you with the admission process?
5.0
"..." are you with the nurse aides & care they provide?
5.0
"..." are you with the quality of care the RNs/LVNs provide?
5.0
"..." are you with the activities available for residents?
5.0
"..." are you with the therapy department?
5.0
"..." are you with how quickly the social worker responds?
5.0
"..." are you with the availability of the Administrator?
5.0
"..." are you with the food in the facility?
5.0
"..." are you with the cleanliness of the facility?
5.0
Did you feel safe during your stay in the facility?
5.0
Will you recommend this facility to others?
5.0
How satisfied are you with quality of care the doctors provide?
N/A
VR
Verified Reviews
Review by Lurline, for Heritage House of Keller
Overall rating
4.8
How satisfied were you with the admission process?
5.0
"..." are you with the nurse aides & care they provide?
5.0
"..." are you with the quality of care the RNs/LVNs provide?
5.0
"..." are you with the activities available for residents?
5.0
"..." are you with the therapy department?
N/A
"..." are you with how quickly the social worker responds?
N/A
"..." are you with the availability of the Administrator?
5.0
"..." are you with the food in the facility?
3.0
"..." are you with the cleanliness of the facility?
5.0
Did you feel safe during your stay in the facility?
5.0
Will you recommend this facility to others?
5.0
How satisfied are you with quality of care the doctors provide?
N/A
VR
Verified Reviews
Review by Mary, for Heritage House of Keller
Overall rating
4.9
How satisfied were you with the admission process?
5.0
"..." are you with the nurse aides & care they provide?
5.0
"..." are you with the quality of care the RNs/LVNs provide?
5.0
"..." are you with the activities available for residents?
N/A
"..." are you with the therapy department?
N/A
"..." are you with how quickly the social worker responds?
N/A
"..." are you with the availability of the Administrator?
N/A
"..." are you with the food in the facility?
5.0
"..." are you with the cleanliness of the facility?
4.0
Did you feel safe during your stay in the facility?
5.0
Will you recommend this facility to others?
5.0
How satisfied are you with quality of care the doctors provide?
N/A
No complaints.
VR
Verified Reviews
Review by Brougham, for Heritage House of Keller
Overall rating
4.1
How satisfied were you with the admission process?
3.0
"..." are you with the nurse aides & care they provide?
4.0
"..." are you with the quality of care the RNs/LVNs provide?
4.0
"..." are you with the activities available for residents?
5.0
"..." are you with the therapy department?
4.0
"..." are you with how quickly the social worker responds?
5.0
"..." are you with the availability of the Administrator?
N/A
"..." are you with the food in the facility?
2.0
"..." are you with the cleanliness of the facility?
5.0
Did you feel safe during your stay in the facility?
5.0
Will you recommend this facility to others?
4.0
How satisfied are you with quality of care the doctors provide?
N/A
VR
Verified Reviews
Review by Imogene, for Heritage House of Keller
Overall rating
4.4
How satisfied were you with the admission process?
4.0
"..." are you with the nurse aides & care they provide?
5.0
"..." are you with the quality of care the RNs/LVNs provide?
5.0
"..." are you with the activities available for residents?
3.0
"..." are you with the therapy department?
3.0
"..." are you with how quickly the social worker responds?
5.0
"..." are you with the availability of the Administrator?
5.0
"..." are you with the food in the facility?
3.0
"..." are you with the cleanliness of the facility?
5.0
Did you feel safe during your stay in the facility?
5.0
Will you recommend this facility to others?
5.0
How satisfied are you with quality of care the doctors provide?
N/A
Very happy with cleanliness and family is impressed too!
VR
Verified Reviews
Review by Joan, for Heritage House of Keller
Overall rating
4.5
How satisfied were you with the admission process?
5.0
"..." are you with the nurse aides & care they provide?
4.0
"..." are you with the quality of care the RNs/LVNs provide?
4.0
"..." are you with the activities available for residents?
4.0
"..." are you with the therapy department?
N/A
"..." are you with how quickly the social worker responds?
N/A
"..." are you with the availability of the Administrator?
N/A
"..." are you with the food in the facility?
4.0
"..." are you with the cleanliness of the facility?
5.0
Did you feel safe during your stay in the facility?
5.0
Will you recommend this facility to others?
5.0
How satisfied are you with quality of care the doctors provide?
N/A
VR
Verified Reviews
Review by Bennight, for Heritage House of Keller
Overall rating
4.3
How satisfied were you with the admission process?
5.0
"..." are you with the nurse aides & care they provide?
3.0
"..." are you with the quality of care the RNs/LVNs provide?
5.0
"..." are you with the activities available for residents?
5.0
"..." are you with the therapy department?
5.0
"..." are you with how quickly the social worker responds?
4.0
"..." are you with the availability of the Administrator?
5.0
"..." are you with the food in the facility?
1.0
"..." are you with the cleanliness of the facility?
5.0
Did you feel safe during your stay in the facility?
5.0
Will you recommend this facility to others?
4.0
How satisfied are you with quality of care the doctors provide?
N/A
VR
Verified Reviews
Review by Eleanor, for Heritage House of Keller
Overall rating
4.7
How satisfied were you with the admission process?
5.0
"..." are you with the nurse aides & care they provide?
4.0
"..." are you with the quality of care the RNs/LVNs provide?
3.0
"..." are you with the activities available for residents?
5.0
"..." are you with the therapy department?
5.0
"..." are you with how quickly the social worker responds?
5.0
"..." are you with the availability of the Administrator?
5.0
"..." are you with the food in the facility?
5.0
"..." are you with the cleanliness of the facility?
5.0
Did you feel safe during your stay in the facility?
5.0
Will you recommend this facility to others?
5.0
How satisfied are you with quality of care the doctors provide?
N/A
VR
Verified Reviews
Review by Mrs. Judith, for Heritage House of Keller
Overall rating
3.9
How satisfied were you with the admission process?
5.0
"..." are you with the nurse aides & care they provide?
4.0
"..." are you with the quality of care the RNs/LVNs provide?
4.0
"..." are you with the activities available for residents?
N/A
"..." are you with the therapy department?
4.0
"..." are you with how quickly the social worker responds?
3.0
"..." are you with the availability of the Administrator?
N/A
"..." are you with the food in the facility?
1.0
"..." are you with the cleanliness of the facility?
5.0
Did you feel safe during your stay in the facility?
4.0
Will you recommend this facility to others?
5.0
How satisfied are you with quality of care the doctors provide?
N/A
Weekend was too hectic . food does not taste good. Sometimes it’s not warm.
VR
Verified Reviews
Review by Saenz, for Heritage House of Keller
Overall rating
5.0
How satisfied were you with the admission process?
5.0
"..." are you with the nurse aides & care they provide?
5.0
"..." are you with the quality of care the RNs/LVNs provide?
5.0
"..." are you with the activities available for residents?
N/A
"..." are you with the therapy department?
5.0
"..." are you with how quickly the social worker responds?
5.0
"..." are you with the availability of the Administrator?
5.0
"..." are you with the food in the facility?
5.0
"..." are you with the cleanliness of the facility?
5.0
Did you feel safe during your stay in the facility?
5.0
Will you recommend this facility to others?
5.0
How satisfied are you with quality of care the doctors provide?
N/A
VR
Verified Reviews
Review by Elizabeth, for Heritage House of Keller
Overall rating
4.3
How satisfied were you with the admission process?
5.0
"..." are you with the nurse aides & care they provide?
5.0
"..." are you with the quality of care the RNs/LVNs provide?
5.0
"..." are you with the activities available for residents?
N/A
"..." are you with the therapy department?
5.0
"..." are you with how quickly the social worker responds?
1.0
"..." are you with the availability of the Administrator?
N/A
"..." are you with the food in the facility?
5.0
"..." are you with the cleanliness of the facility?
3.0
Did you feel safe during your stay in the facility?
5.0
Will you recommend this facility to others?
5.0
How satisfied are you with quality of care the doctors provide?
N/A
VR
Verified Reviews
Review by Bonnie, for Heritage House of Keller
Overall rating
4.7
How satisfied were you with the admission process?
5.0
"..." are you with the nurse aides & care they provide?
5.0
"..." are you with the quality of care the RNs/LVNs provide?
5.0
"..." are you with the activities available for residents?
N/A
"..." are you with the therapy department?
N/A
"..." are you with how quickly the social worker responds?
N/A
"..." are you with the availability of the Administrator?
N/A
"..." are you with the food in the facility?
3.0
"..." are you with the cleanliness of the facility?
5.0
Did you feel safe during your stay in the facility?
5.0
Will you recommend this facility to others?
5.0
How satisfied are you with quality of care the doctors provide?
N/A
VR
Verified Reviews
Review by Branlie, for Heritage House of Keller
Overall rating
5.0
How satisfied were you with the admission process?
5.0
"..." are you with the nurse aides & care they provide?
5.0
"..." are you with the quality of care the RNs/LVNs provide?
5.0
"..." are you with the activities available for residents?
N/A
"..." are you with the therapy department?
N/A
"..." are you with how quickly the social worker responds?
5.0
"..." are you with the availability of the Administrator?
5.0
"..." are you with the food in the facility?
5.0
"..." are you with the cleanliness of the facility?
5.0
Did you feel safe during your stay in the facility?
5.0
Will you recommend this facility to others?
5.0
How satisfied are you with quality of care the doctors provide?
N/A
VR
Verified Reviews
Review by Kirby, for Heritage House of Keller
Overall rating
2.8
How satisfied were you with the admission process?
2.0
"..." are you with the nurse aides & care they provide?
3.0
"..." are you with the quality of care the RNs/LVNs provide?
1.0
"..." are you with the activities available for residents?
N/A
"..." are you with the therapy department?
N/A
"..." are you with how quickly the social worker responds?
N/A
"..." are you with the availability of the Administrator?
N/A
"..." are you with the food in the facility?
3.0
"..." are you with the cleanliness of the facility?
4.0
Did you feel safe during your stay in the facility?
4.0
Will you recommend this facility to others?
N/A
How satisfied are you with quality of care the doctors provide?
N/A
No sugar with cereal!
Lot of trouble getting here over the weekend. Too many problems! Do not like the night nurse! Rude never smiled.
Lot of trouble getting here over the weekend. Too many problems! Do not like the night nurse! Rude never smiled.
VR
Verified Reviews
Review by James, for Heritage House of Keller
Overall rating
4.2
How satisfied were you with the admission process?
5.0
"..." are you with the nurse aides & care they provide?
3.0
"..." are you with the quality of care the RNs/LVNs provide?
4.0
"..." are you with the activities available for residents?
5.0
"..." are you with the therapy department?
5.0
"..." are you with how quickly the social worker responds?
N/A
"..." are you with the availability of the Administrator?
N/A
"..." are you with the food in the facility?
5.0
"..." are you with the cleanliness of the facility?
2.0
Did you feel safe during your stay in the facility?
5.0
Will you recommend this facility to others?
4.0
How satisfied are you with quality of care the doctors provide?
N/A
My sister has to pick up trash on floor. No extra liners in trash can.
Has not had a shower in 7 days, they are not treating my yeast infection.
Has not had a shower in 7 days, they are not treating my yeast infection.
VR
Verified Reviews
Review by Mary, for Heritage House of Keller
Overall rating
2.8
How satisfied were you with the admission process?
3.0
"..." are you with the nurse aides & care they provide?
2.0
"..." are you with the quality of care the RNs/LVNs provide?
3.0
"..." are you with the activities available for residents?
3.0
"..." are you with the therapy department?
4.0
"..." are you with how quickly the social worker responds?
3.0
"..." are you with the availability of the Administrator?
3.0
"..." are you with the food in the facility?
3.0
"..." are you with the cleanliness of the facility?
1.0
Did you feel safe during your stay in the facility?
5.0
Will you recommend this facility to others?
1.0
How satisfied are you with quality of care the doctors provide?
N/A
Bathroom nasty aid has attitudes. Food not tasty and cold. Aides talked down to roommate.
VR
Verified Reviews
Review by Annie, for Heritage House of Keller
Overall rating
4.9
How satisfied were you with the admission process?
5.0
"..." are you with the nurse aides & care they provide?
5.0
"..." are you with the quality of care the RNs/LVNs provide?
5.0
"..." are you with the activities available for residents?
4.0
"..." are you with the therapy department?
5.0
"..." are you with how quickly the social worker responds?
5.0
"..." are you with the availability of the Administrator?
5.0
"..." are you with the food in the facility?
5.0
"..." are you with the cleanliness of the facility?
5.0
Did you feel safe during your stay in the facility?
5.0
Will you recommend this facility to others?
5.0
How satisfied are you with quality of care the doctors provide?
N/A
VR
Verified Reviews
Review by Dorothy, for Heritage House of Keller
Overall rating
5.0
How satisfied were you with the admission process?
5.0
"..." are you with the nurse aides & care they provide?
5.0
"..." are you with the quality of care the RNs/LVNs provide?
5.0
"..." are you with the activities available for residents?
5.0
"..." are you with the therapy department?
5.0
"..." are you with how quickly the social worker responds?
5.0
"..." are you with the availability of the Administrator?
5.0
"..." are you with the food in the facility?
5.0
"..." are you with the cleanliness of the facility?
5.0
Did you feel safe during your stay in the facility?
5.0
Will you recommend this facility to others?
5.0
How satisfied are you with quality of care the doctors provide?
N/A
Respite care.
VR
Verified Reviews
Review by Dorothy, for Heritage House of Keller
Overall rating
4.9
How satisfied were you with the admission process?
5.0
"..." are you with the nurse aides & care they provide?
5.0
"..." are you with the quality of care the RNs/LVNs provide?
5.0
"..." are you with the activities available for residents?
4.0
"..." are you with the therapy department?
5.0
"..." are you with how quickly the social worker responds?
5.0
"..." are you with the availability of the Administrator?
5.0
"..." are you with the food in the facility?
5.0
"..." are you with the cleanliness of the facility?
5.0
Did you feel safe during your stay in the facility?
5.0
Will you recommend this facility to others?
5.0
How satisfied are you with quality of care the doctors provide?
N/A
VR
Verified Reviews
Review by Freida, for Heritage House of Keller
Overall rating
4.5
How satisfied were you with the admission process?
5.0
"..." are you with the nurse aides & care they provide?
4.0
"..." are you with the quality of care the RNs/LVNs provide?
5.0
"..." are you with the activities available for residents?
N/A
"..." are you with the therapy department?
5.0
"..." are you with how quickly the social worker responds?
4.0
"..." are you with the availability of the Administrator?
N/A
"..." are you with the food in the facility?
2.0
"..." are you with the cleanliness of the facility?
5.0
Did you feel safe during your stay in the facility?
5.0
Will you recommend this facility to others?
5.0
How satisfied are you with quality of care the doctors provide?
N/A
Food is too salty and cold when it get here 90% of time.
VR
Verified Reviews
Review by Peggy, for Heritage House of Keller
Overall rating
4.4
How satisfied were you with the admission process?
5.0
"..." are you with the nurse aides & care they provide?
4.0
"..." are you with the quality of care the RNs/LVNs provide?
5.0
"..." are you with the activities available for residents?
5.0
"..." are you with the therapy department?
4.0
"..." are you with how quickly the social worker responds?
4.0
"..." are you with the availability of the Administrator?
3.0
"..." are you with the food in the facility?
3.0
"..." are you with the cleanliness of the facility?
5.0
Did you feel safe during your stay in the facility?
5.0
Will you recommend this facility to others?
5.0
How satisfied are you with quality of care the doctors provide?
N/A
Food is cold when served.
VR
Verified Reviews
Review by Anonymous, for Santa Fe Health & Rehab Center
Overall rating
5.0
How satisfied were you with the admission process?
5.0
"..." are you with the nurse aides & care they provide?
5.0
"..." are you with the quality of care the RNs/LVNs provide?
5.0
"..." are you with the activities available for residents?
5.0
"..." are you with the therapy department?
5.0
"..." are you with how quickly the social worker responds?
5.0
"..." are you with the availability of the Administrator?
5.0
"..." are you with the food in the facility?
5.0
"..." are you with the cleanliness of the facility?
5.0
Did you feel safe during your stay in the facility?
5.0
Will you recommend this facility to others?
5.0
How satisfied are you with quality of care the doctors provide?
N/A
VR
Verified Reviews
Review by Tommy, for Santa Fe Health & Rehab Center
Overall rating
5.0
How satisfied were you with the admission process?
5.0
"..." are you with the nurse aides & care they provide?
5.0
"..." are you with the quality of care the RNs/LVNs provide?
5.0
"..." are you with the activities available for residents?
5.0
"..." are you with the therapy department?
5.0
"..." are you with how quickly the social worker responds?
5.0
"..." are you with the availability of the Administrator?
5.0
"..." are you with the food in the facility?
5.0
"..." are you with the cleanliness of the facility?
5.0
Did you feel safe during your stay in the facility?
5.0
Will you recommend this facility to others?
5.0
How satisfied are you with quality of care the doctors provide?
N/A
VR
Verified Reviews
Review by Auther, for Santa Fe Health & Rehab Center
Overall rating
5.0
How satisfied were you with the admission process?
5.0
"..." are you with the nurse aides & care they provide?
5.0
"..." are you with the quality of care the RNs/LVNs provide?
5.0
"..." are you with the activities available for residents?
5.0
"..." are you with the therapy department?
N/A
"..." are you with how quickly the social worker responds?
5.0
"..." are you with the availability of the Administrator?
5.0
"..." are you with the food in the facility?
5.0
"..." are you with the cleanliness of the facility?
5.0
Did you feel safe during your stay in the facility?
5.0
Will you recommend this facility to others?
5.0
How satisfied are you with quality of care the doctors provide?
N/A
VR
Verified Reviews